Write a complaint email within 220 words to Merlin Computers about the matters. Your email should: 1. have a concise subject. 2. state the problems in detail. 3. state the actions needed to be taken by Merlin Computers. 4. reflect professional tone.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Situation
You are the person in charge of ordering computer hardware from Merlin Computers. The items
included twenty monitors and ten servers. Unfortunately, the items arrived a month late than the
promised date of delivery. On top of that, two of the monitors were found defective. Merlin
Computers has been notified about the defects and promised to solve the issue promptly.
However, no action has been taken to date. Additionally, there was a mistake on the price quoted
in the invoice received. You called them to address the matters, but no one could find a record of
your order.
Task
Write a complaint email within 220 words to Merlin Computers about the matters. Your email
should:
1. have a concise subject.
2. state the problems in detail.
3. state the actions needed to be taken by Merlin Computers.
4. reflect professional tone.
Transcribed Image Text:Situation You are the person in charge of ordering computer hardware from Merlin Computers. The items included twenty monitors and ten servers. Unfortunately, the items arrived a month late than the promised date of delivery. On top of that, two of the monitors were found defective. Merlin Computers has been notified about the defects and promised to solve the issue promptly. However, no action has been taken to date. Additionally, there was a mistake on the price quoted in the invoice received. You called them to address the matters, but no one could find a record of your order. Task Write a complaint email within 220 words to Merlin Computers about the matters. Your email should: 1. have a concise subject. 2. state the problems in detail. 3. state the actions needed to be taken by Merlin Computers. 4. reflect professional tone.
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