Which of the following statements are true about organizational culture? Check all that apply. A. The actions managers take can change a company's culture. B. Employees may be unaware of the underlying assumptions that guide an organization's culture. C. Company cultures are positive - if an organization has a culture, it will have higher productivity. D. Culture can create a competitive advantage for a company. Shen is a manager at a local pizza parlor. One day, you hear him say to his employees, "We provide the best service of any delivery service in the area!" Shen is expressing a (belief, assumption, story, or value) Antonio works as a financial analyst for Walmart. He feels that Walmart has a toxic environment because many of the senior executives share the values of people who are only in business to make money. Antonio feels that business should benefit society - not just making money for shareholders, but also giving money back to the community. When you ask Antonio how he determined Walmart's culture, he tells you that he listens to the stories that managers tell everyday in the cafeteria. These stories are (artifacts, values, beliefs, or assumptions) and they are (visible or invisible)

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter11: Managing Change And Innovation
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Which of the following statements are true about
organizational culture? Check all that apply.
A. The actions managers take can change a
company's culture.
B. Employees may be unaware of the underlying
assumptions that guide an organization's culture.
C. Company cultures are positive - if an organization
has a culture, it will have higher productivity.
D. Culture can create a competitive advantage for a
company.
Shen is a manager at a local pizza parlor. One day,
you hear him say to his employees, "We provide the
best service of any delivery service in the area!" Shen
is expressing a (belief, assumption, story, or value)
Antonio works as a financial analyst for Walmart. He
feels that Walmart has a toxic environment because
many of the senior executives share the values of
people who are only in business to make money.
Antonio feels that business should benefit society -
not just making money for shareholders, but also
giving money back to the community. When you ask
Antonio how he determined Walmart's culture, he tells
you that he listens to the stories that managers tell
everyday in the cafeteria. These stories are (artifacts,
values, beliefs, or assumptions) and they are (visible
or invisible)
Transcribed Image Text:Which of the following statements are true about organizational culture? Check all that apply. A. The actions managers take can change a company's culture. B. Employees may be unaware of the underlying assumptions that guide an organization's culture. C. Company cultures are positive - if an organization has a culture, it will have higher productivity. D. Culture can create a competitive advantage for a company. Shen is a manager at a local pizza parlor. One day, you hear him say to his employees, "We provide the best service of any delivery service in the area!" Shen is expressing a (belief, assumption, story, or value) Antonio works as a financial analyst for Walmart. He feels that Walmart has a toxic environment because many of the senior executives share the values of people who are only in business to make money. Antonio feels that business should benefit society - not just making money for shareholders, but also giving money back to the community. When you ask Antonio how he determined Walmart's culture, he tells you that he listens to the stories that managers tell everyday in the cafeteria. These stories are (artifacts, values, beliefs, or assumptions) and they are (visible or invisible)
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