Which of the following is one of the five goals of communicating negative information? Select one: a. Reduce the need for future correspondence on the matter, if appropriate b. Offer the opportunity to discuss the issue further c. Let the audience assume the bad news d. Offer alternatives to the bad news

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Which of the following is one of
the five goals of communicating
negative information?
Select one:
a. Reduce the need for future
correspondence on the matter,
if appropriate
b. Offer the opportunity to
discuss the issue further
c. Let the audience assume
the bad news
O d. Offer alternatives to the bad
news
Transcribed Image Text:Which of the following is one of the five goals of communicating negative information? Select one: a. Reduce the need for future correspondence on the matter, if appropriate b. Offer the opportunity to discuss the issue further c. Let the audience assume the bad news O d. Offer alternatives to the bad news
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