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- 7 You can improve your verbal communication by Question 7 options: Being arbitrary and symbolic Organized and realistic Abstract Considering your audiencePathos is a persuasion element that: Question 4 options: utilizes logical arguments to support a decision utilizes stories and examples that are highly relevant to their listeners establishes your authority and/or expertise to an audience is an outdated English term that no one uses12 Observation is a formal conversation between two or more people where exchange of information takes place a. False b. True
- The transactional communication model best represents what happens during communication. Which of the following statements represents a fact about the transactional model? O It is a one-way method of communication. O Interpretations are subjective; each person shapes the message to fit their own unique perceptions. O Feedback is not required; it only requires the messages to be encoded and decoded.Examine which of the following scendrios represent the encoding stage of a communication process The audience listen to the presentation and derive meaning out of it O b. The speaker did not arrange the points of his presentation properly c. The receivers verbally ask the speaker that they liked the presentation d. A speaker gathers examples and stories in his mind to deliver a presentationRe-write the following sentences adhering to 7Cs of communication in the brackets I would like to book a room in your hotel. (completeness) I am happy to announce that you can use credit card in our outlet. (consideration) The cost of petrol has risen sharply in the past few months (concreteness) I am not going to accept this wrong format of the report (courtesy).
- Effective business communication is essential to success in today's work environments. Which of the following are major determinants of career success in terms of communication? Check all that apply. V Speaking skills V Listening skills O Sales skills O Computer skills In an ideal communication situation, one party would be able to encode his or her message in such a way that the receiving party would understand it exactly as intended. A potential barrier to communication might be Check all that apply. Interruptions O Credibility O Multitasking O A noisy environment O Deciding how to respond O Nonverbal messagesCompared to written communication, most people consider speech, particularly face-to-face speech, to be more __________. thorough personal confrontational relevantHigh context cultures typically value which type of communication most a. Mediated communication b. Indirect communication c. Direct communication d. Aggressive communication
- Which statement is most accurate concerning messages in public speaking? A. They're essentially composed at the moment of utterance. B. They include verbal signals but not nonverbal signals. C. Their messages have nothing in common with conversational messages. D. Their organization helps listeners remember what was said.Which of the following is true of short and simple words? They should be used at all times to avoid dangling expressions. They are less likely than long, complex words to be misused or misunderstood. They are more effective if used in moderation. They contribute to an overly conversational tone. They are appropriate as supplements for clichés and jargon.Which of the following best supports the need for effective communication in a employee’s career? Select one: a. The more technical the job, the less likely the employee will need to communicate outside of the organization. b. The higher in the organization an employee is, the more likely the employee will need to communicate effectively both internally and externally to the organization. c. The higher in the organization an employee is, the less likely the employee will need to communicate effectively both internally and externally to the organization. d. Top managers spend very little of the workday communicating with others. e. Top managers spend more time listening than communicating.