When compared to a face-to-face setting, an online environment offers O greater media richness greater anonymity a well-defined audience no context indicators

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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When compared to a face-to-face setting, an online environment offers
greater media richness
greater anonymity
a well-defined audience
no context indicators
Transcribed Image Text:When compared to a face-to-face setting, an online environment offers greater media richness greater anonymity a well-defined audience no context indicators
Expert Solution
Step 1

Online medium for marketers as well as for individuals is quick and efficient way to communicate through internet. The rise of internet and technology has created a more robust infrastructure which provides a cost effective as well as quick medium which is beneficial for businesses as well as for individuals. The online environment also provides more anonymity to the users which helps in building trust and makes them more comfortable in sharing information as compared to a physical medium which involves face to face setting. 

Hence the correct option is Option 2 (Greater anonymity).

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