What is the best response to the excerpt above from a business management aspect?
5. Lack of Formal Rules/Record-Keeping Processes
Mary Parker Follet is known as the Mother of Modern Management. She created concepts like the following: A matrix organizational structure that uses a grid rather than a pyramid to show reporting pathways, informal processes, which let an organization within a company thrive with an unbiased work structure, and group principle, which is essentially the concept that managers and workers’ importance is equal. Follett believed in empowerment and facilitation in place of control in the workplace. She introduced the constructive conflict concept, which promoted resolution in a group based on constructive consultation of equal partners, rather than submission and ultimately struggle. Follett would work to solve the issue that number 5 faces, which is: While the company is financially successful, as it has grown from a small family-owned business to a large and complex enterprise, the organizational structure has not kept pace. Few formal rules exist, and the keeping and maintenance of records are haphazard. Follett would fix the organizational structure to make it so it uses a grid, rather than a pyramid to show reporting pathways, making it clear who to report to and when. There would still be wiggle room and it would not be too strict, as Follett relied heavily on informal process and unbiased work structure to make sure employees are seeking help from those they feel most comfortable around.
What is the best response to the excerpt above from a business management aspect?
Trending now
This is a popular solution!
Step by step
Solved in 2 steps
