What is it called when a reduced buyer concerns that might have arisen after the sale of a product, reveal problems, assure buyer of salesperson's interest, and ensure customer satisfaction? O a. Approach O b. Follow- up Oc. Closing O d. Pre-approach

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter18: Personal Selling And Sales Promotion
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What is it called when a reduced buyer concerns that might have arisen after the sale of a
product, reveal problems, assure buyer of salesperson's interest, and ensure customer
satisfaction?
O a. Approach
O b. Follow- up
O c. Closing
O d. Pre-approach
Transcribed Image Text:What is it called when a reduced buyer concerns that might have arisen after the sale of a product, reveal problems, assure buyer of salesperson's interest, and ensure customer satisfaction? O a. Approach O b. Follow- up O c. Closing O d. Pre-approach
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