The local driver's license center processes applications for driver's license renewals through thefollowing three steps. First, the customer registers with one of 5 receptionist(s), who updates thecustomer's information in the database. This first step takes 6 minutes per customer. Then thecustomer visits one of 4 cashiers to pay the associated fees for the license renewal. This takes 3minutes per customer because several forms must be printed from the computer and signed by thecustomer. Finally, the customer visits one of 1 license processing stations where the customer'spicture is taken and the license is printed. This final step takes 4 minutes per customer.Assuming unlimited demand, what is the flow rate of the processin customers per hour? (Round to nearest integer)a.per hourAssuming unlimited demand, what would the new flow rate be ifb. the center added one server to the bottleneck resource? (Roundto nearest integer)per hour

Answered: The local driver's license center…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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define the following (reference is needed) Process Model:Identifying Problems, Opportunities, and Objectives:Determining Human Information Requirements:Analyzing System Needs:Designing the Recommended System:Developing and Documenting Software:Testing and Maintaining the System:Implementing and Evaluating the System:Risk Management: (reference is needed)
Output from the Gantt chart drawn for a machining process is shown here. Determine the makespan of the process. Job Waiting Time (hr) Delivery Time (hr) 1 0 10 2 10 15 3 1 16
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