The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of five minutes to fill out an application, two minutes to take a picture, and ten minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only two clerks and two typists and expects to process 45 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number.- Labor utilization of clerks: [Text box] %- Labor utilization of typists: [Text box] %Where is the bottleneck in this three-stage process?The ability of the system is limited to [Dropdown box].How might the job and process design be improved?The best way to help alleviate this bottleneck is by using [Dropdown box] work practices and technology to [Dropdown box] service rates.

Bottleneck is the Process step with the least capacity. It is the step that is limiting the…

Answered: The process for renewing a driver's…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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