The Case: Suppose Mercedes Chan was the young employee of the company, who had been pushed by her boss to increase profit of the company; the 20-year-old customer was the victim; and the ethical issue was about Mercedes Chan’s ethical dilemma if she should make profit by all means or act as whistle blower in the case study. The case was set at the moment just right before the 20-year-old customer was lured into paying the loan. Mercedes Chan kind of sensed the company’s trick but her supervisor forced her to “seize the opportunity “to make profit by all means. She was considering whether she should still induce her customer to pay the loan. Question:  Stakeholders include competitor, customer, employer, employee, media, supplier, etc. Identify and explain THREE most affected stakeholders in Mercedes Chan’s case.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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The Case:
Suppose Mercedes Chan was the young employee of the company, who had been pushed
by her boss to increase profit of the company; the 20-year-old customer was the
victim; and the ethical issue was about Mercedes Chan’s ethical dilemma if she
should make profit by all means or act as whistle blower in the case study.
The case was set at the moment just right before the 20-year-old customer was
lured into paying the loan. Mercedes Chan kind of sensed the company’s trick
but her supervisor forced her to “seize the opportunity “to make profit by all
means. She was considering whether she should still induce her customer to pay
the loan.

Question:  Stakeholders include competitor, customer, employer, employee, media, supplier, etc. Identify and
explain THREE most affected stakeholders in Mercedes Chan’s case. 

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