Savanna jewellery is a successful manufacturing jeweller offering beautifully designed pieces for adults. They are located in Dunedin, New Zealand and while the products are expensive to buy, the owners are proud of their craftsmanship and their sustainable sourcing of quality stones and materials. Keen to grow their business further, the owners want to carefully develop their segmentation, target marketing and positioning strategies. To help them, answer the following questions: Use four words or phrases to describe Savanna’s market positioning.  Savanna’s owners have heard that positioning is about knowing your customer’s perceptions of your product. Do you agree with this statement? Answer yes or no and explain your answer.  For expensive products like individually designed handcrafted jewellery, how important is it that the consumer’s experience matches the promise made by the organisation’s positioning? Explain your answer.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
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Savanna jewellery is a successful manufacturing jeweller offering beautifully designed pieces for adults. They are located in Dunedin, New Zealand and while the products are expensive to buy, the owners are proud of their craftsmanship and their sustainable sourcing of quality stones and materials.

Keen to grow their business further, the owners want to carefully develop their segmentation, target marketing and positioning strategies. To help them, answer the following questions:

  1. Use four words or phrases to describe Savanna’s market positioning. 
  2. Savanna’s owners have heard that positioning is about knowing your customer’s perceptions of your product. Do you agree with this statement? Answer yes or no and explain your answer. 
  3. For expensive products like individually designed handcrafted jewellery, how important is it that the consumer’s experience matches the promise made by the organisation’s positioning? Explain your answer. 
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