Return to contentQuestion 3 of 50Dave is responding to a tweet from a customer that reads, "Your technician arrived 30 minuteslate! I've got better things to do than wait around all day." The prewritten apology template reads,"We regret any inconvenience this may have caused." What is the best way for Dave to rewrite theapology to make it more sincere?"We're sorry for the delay, but we hope you understand that our technicians work hard to provide quality service.""We regret any inconvenience caused by our technician arriving late. We take being on time seriously and we'll strive toserve you better in the future."> Respond using the prewritten template.☐ "Sorry you had to wait! We'll make sure it doesn't happen again."ch (English)AboutBecome an Instructor HelpPrivacy & Terms ^AccessibilityAppsOOOOJUN22útvZAaADII8F5F6F7F8F9F10PreviousNext#4F11

Detailed explanation: Here's an explanation of why the other answers are not the best choice: "We're…

Answered: Return to content Question 3 of 50 Dave…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

See similar textbooks

Similar questions

28. Studies exploring nurses' perceptions about using PDAs in their daily patient practice found initial resistance, with some nurses concerned about the cost and short technological life cycle of these devices. As part of the ____ stage of change, the nurses' managers try to instill in them the motivation to change, encouraging them to let go of attitudes and behaviors that are resistant to innovation. a.thawing b.refreezing c.change d.unfreezing e.freezing
Employee turnover will be reduced if employees are properly motivated. What does employee turnover mean? O a. Employees that are coming to and leaving the organization O b. Employees turning over more sales O c. Employees asking to be transferred to other department O d. Employees applying to be absent from work nDu
Written Assignment | Negative Message Bad News to Customers: Stuck in Berlin Without a Credit Card Travel writer Blair Rhines was mystified when the sales clerk at a Berlin department store refused her credit card. “Sorry,” the clerk said, “your credit card is not being accepted. I don’t know why.” Rhines found out soon enough. Her bank had frozen her account because of an “unusual” spending pattern. The problem? “We’ve never had a charge from you in Germany before,” a bank official told her. The bank didn’t seem to remember that Rhines had repeatedly used that card in cities ranging from Boston to Tokyo to Cape Town over the past six years, each time without incident. Rhines was a victim of neural-network technology, a tool that is intended to protect credit cardholders from thieves who steal cards and immediately run up huge purchases. This technology tracks spending patterns. If it detects anything unusual—such as a sudden splurge on easy-to-fence items like jewelry—it sets off…
need only answer Question 40 Question text Which item must be excluded in a warning letter? a. Action plan b. Required behavioral change c. Performance problem d. Firm's merchandises Question 41 Question text Which incident is an incorrect example of workplace violence? a. One employee pushing another after a dispute b. A contractor threatening to smash vehicle windows c. A park worker getting wounded by a knife while cutting grass d. Customer shouting or swearing at an attendant regarding the refund policy
1- A JetBlue flight recently got delayed in landing and passengers were stranded on the Tarmac for four hours without food. This is clearly a case of service failure. Needless to say, the passengers were fuming at the airline. Which of the following would you advise JetBlue NOT to do? offer a short response saying that the terms of ticket exempt the airline from any responsibility implement preemptive solutions to mitigate future problems resolve the conflict as quickly as possible listen to passengers' complaints 2-In the 1970s, Pepsi ran a slew of commercials with the tagline "Have a Pepsi day!". Which of the following is the best describes Pepsi's advertising? Reminder Humorous Persuasive Informative 3- Ferrari automobile company is known for making a limited number of mostly hand-crafted sports cars each year. Ferrari will most likely choose a(n) ________ distribution strategy Group of answer choices independent selective intensive exclusive 4-…
multiple choice: Under what circumstances should a food service employee who is ill report to work? A. Under a doctor's supervision. B. When he or she has been on medication for 24 hours. C. Only when the operation is severely understaffed. D. Employees who are ill should not report to work.
Please do not give solution in image format thanku You are interviewing for a management role at Ajax Manufacturing Company. They have asked you to take a leadership assessment tool and prepare to answer questions about your leadership style. Complete this assessment tool. Then, discuss your results by answering the following questions in a 5 page minimum paper: Summarize your results and your thoughts on what it says about your leadership style. Which traits do you feel will help you in a leadership role? Which traits will hinder you in a leadership role? Share a potential challenge and how your leadership style would be used to solve the issue. Share a challenge or advantage of your leadership style while working in groups.
10. Litigation is usually cheaper and quicker than Alternative Dispute Resolution? T or \\( F \\) No answer text provided. a. True b. False No answerhext provided.
Guidelines: -Write it on your own words; 0% plagiarism. -600 words minimum. -the question is from service management course so please try as much as possible to relate to the course please. -it’s not an assignment so please don’t reject it if you can’t solve it’s fine just let other a chance and huge thanks. -I have posted 15 exact question I have this will be the last time so please your are my last hope and thanks.
Question Completion Status: A Moving to another question will save this response. Question 3 Which of the following statements about marketing is true? O a. It is of little importance when products are standardized. O b. It is seldom used by nonprofit organizations O c. It helps to build a loyal customer base but has no impact on a firm's intangible assets O d. It can help create jobs in the economy by increasing demand for goods and services. O e. It is more important for bigger organizations than smaller ones A Moving to another question will save this response.
Which of the following statements about compensation is true? a.Compensation should be provided only when a customer demands it. b.The value or degree of the compensation should equal the customer's loss only in terms of energy or frustration. c.The recovery should compensate only the original loss and need not necessarily give any additional value. d.Customers should feel that the organization has suffered an equal loss..
Please see the attachment, thank you! Cheers!

Recommended textbooks for you

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Business in Action

Operations Management

ISBN:

9780135198100

Author:

BOVEE

Publisher:

PEARSON CO

Purchasing and Supply Chain Management

Operations Management

ISBN:

9781285869681

Author:

Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:

Cengage Learning

Production and Operations Analysis, Seventh Editi…

Operations Management

ISBN:

9781478623069

Author:

Steven Nahmias, Tava Lennon Olsen

Publisher:

Waveland Press, Inc.

SEE MORE TEXTBOOKS