Read each of the following scenarios, and answer the corresponding questions. 1. You are the president of a company, and you have decided to relocate to take another leadership position. What should you remember when delivering the news to your organization? Check all that apply. Communicate the news openly. Offer little explanation. Let employee rumors communicate the news. Offer a clear, sincere explanation. 2. You recently conducted a series of interviews for an accounting position at your law firm. You’ve decided on a candidate but need to inform the other applicants that they were not selected for the position. How can you reduce the rejected applicants’ disappointment? Check all that apply. Use an indirect pattern. Use vague explanations. Compare the applicant to the candidate hired for the position. Reveal specific reasons for not hiring the applicant. 3. You are the general manager of a national clothing retail store. At the last minute, one of your night-shift managers has requested an alternate schedule for the next two weeks in order to attend an endcap display training course the company offers through its professional training program. While you would like to honor the night-shift manager’s request, the schedule has already been distributed, your other night-shift manager is on vacation, and the change would require many people to reorganize their schedules at the last minute. Options for the closing of the request refusal: Option 1: Another endcap display course will be offered in two months. I would be happy to make arrangements for you to attend this training. Option 2: You can submit your letter of resignation and then attend the classes. If I haven’t hired someone by the end of the two weeks, you can come back. Option 3: Thanks for inquiring. I would really like to have you take the class and promise to see whether I can rearrange schedules anyway. Which would be the most appropriate closing for refusing the night-shift manager’s request?
Read each of the following scenarios, and answer the corresponding questions.
1. You are the president of a company, and you have decided to relocate to take another leadership position.
What should you remember when delivering the news to your organization? Check all that apply.
Communicate the news openly.
Offer little explanation.
Let employee rumors communicate the news.
Offer a clear, sincere explanation.
2. You recently conducted a series of interviews for an accounting position at your law firm. You’ve decided on a candidate but need to inform the other applicants that they were not selected for the position.
How can you reduce the rejected applicants’ disappointment? Check all that apply.
Use an indirect pattern.
Use vague explanations.
Compare the applicant to the candidate hired for the position.
Reveal specific reasons for not hiring the applicant.
3. You are the general manager of a national clothing retail store. At the last minute, one of your night-shift managers has requested an alternate
Options for the closing of the request refusal:
Option 1: Another endcap display course will be offered in two months. I would be happy to make arrangements for you to attend this training.
Option 2: You can submit your letter of resignation and then attend the classes. If I haven’t hired someone by the end of the two weeks, you can come back.
Option 3: Thanks for inquiring. I would really like to have you take the class and promise to see whether I can rearrange schedules anyway.
Which would be the most appropriate closing for refusing the night-shift manager’s request?
Option 1
Option 2
Option 3
Organization is filled with humans who have various emotions are present in their heart. So each time we deal with people , definitely we need to take care of their mind also. Emotions also driven the performance of employees.
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