Question Legacy Solution Time Left : 00:09:18 6-1 CASE STUDY pp. 537-540 UNITED STATES FREIGHT GROUP: From a management perspective, why did the company allow the initial childish behavior (coffee on the seat, spit on the steering wheel, etc.) to escalate into employee confrontation? When does childish behavior become a harassment issue? At what point does one's practical jokes or intimidating actions toward one employee impact all employees? Visit the Occupational Safety and Health Administration's website and review the agency's "Fact Sheet" on workplace violence (http://www.osha.gov/OshDoc/data_General_Facts/factsheet-work-place-violence.pdf (Links to an external site.)) What kind of policy statement and/or plan should the company include in its overall policy and procedures manual to avoid violence in the workplace? What type of training should the company provide all employees on this issue?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
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Question Legacy Solution Time Left : 00:09:18 6-1 CASE STUDY pp. 537-540 UNITED STATES FREIGHT GROUP: From a management perspective, why did the company allow the initial childish behavior (coffee on the seat, spit on the steering wheel, etc.) to escalate into employee confrontation? When does childish behavior become a harassment issue? At what point does one's practical jokes or intimidating actions toward one employee impact all employees? Visit the Occupational Safety and Health Administration's website and review the agency's "Fact Sheet" on workplace violence (http://www.osha.gov/OshDoc/data_General_Facts/factsheet-work-place-violence.pdf (Links to an external site.)) What kind of policy statement and/or plan should the company include in its overall policy and procedures manual to avoid violence in the workplace? What type of training should the company provide all employees on this issue?
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