ase Study Question COMPETITION AT FAIS — QUESTIONABLE TEAM PERFORMANCE Michael Filantino, the HR manager of Financial Advisory and Investment Services (FAIS), returned to his office tired after a day-long discussion with the VP of human resources and the head of the project operation. The extended meeting addressed an incident that had taken place in an off-shore project team at a client in Cayman. The company’s reputation was badly damaged by the incident and urgent measures were required to save the project team. Filantino believed the project team members possessed substantial individual technical expertise, but lacked the skills to perform together successfully. Filantino wanted to identify the mistakes made and enact processes and procesures to prevent future incidents of this nature.
ase Study Question COMPETITION AT FAIS — QUESTIONABLE TEAM PERFORMANCE Michael Filantino, the HR manager of Financial Advisory and Investment Services (FAIS), returned to his office tired after a day-long discussion with the VP of human resources and the head of the project operation. The extended meeting addressed an incident that had taken place in an off-shore project team at a client in Cayman. The company’s reputation was badly damaged by the incident and urgent measures were required to save the project team. Filantino believed the project team members possessed substantial individual technical expertise, but lacked the skills to perform together successfully. Filantino wanted to identify the mistakes made and enact processes and procesures to prevent future incidents of this nature.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Case Study Question
COMPETITION AT FAIS — QUESTIONABLE TEAM PERFORMANCE
Michael Filantino, the HR manager of Financial Advisory and Investment Services (FAIS), returned to his
office tired after a day-long discussion with the VP of human resources and the head of the project
operation. The extended meeting addressed an incident that had taken place in an off-shore project team
at a client in Cayman. The company’s reputation was badly damaged by the incident and urgent measures
were required to save the project team. Filantino believed the project team members possessed
substantial individual technical expertise, but lacked the skills to perform together successfully. Filantino
wanted to identify the mistakes made and enact processes and procesures to prevent future incidents of
this nature.
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