Question 8 of 50 Angela is responding to a large number of customer emails. She often skims through the messages so that she can respond as quickly as possible. Many customers write back with more questions or to clarify their requests. How can Angela prevent these follow-up emails? ☐ Scan each email for key words or phrases. Slow down and read each email carefully. Ask her coworkers to share the workload. Use prewritten templates to respond quickly. Previous Next

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question 8 of 50
Angela is responding to a large number of customer emails. She often skims through the
messages so that she can respond as quickly as possible. Many customers write back with more
questions or to clarify their requests. How can Angela prevent these follow-up emails?
☐ Scan each email for key words or phrases.
Slow down and read each email carefully.
Ask her coworkers to share the workload.
Use prewritten templates to respond quickly.
Previous
Next
Transcribed Image Text:Question 8 of 50 Angela is responding to a large number of customer emails. She often skims through the messages so that she can respond as quickly as possible. Many customers write back with more questions or to clarify their requests. How can Angela prevent these follow-up emails? ☐ Scan each email for key words or phrases. Slow down and read each email carefully. Ask her coworkers to share the workload. Use prewritten templates to respond quickly. Previous Next
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