ou are the Head of Human Resources at a medium sized company. The Board and the CEO are concerned about falling productivity levels, the rise in absenteeism, the high turnover rate, and increasing interpersonal conflict. They are determined to turn things around. They invited a consultant to conduct a survey in the company, and she found low levels of job satisfaction and commitment among employees. They are aware that these are critical attitudes in that they influence organizational performance. However, they need clarity on a few matters, so they have asked you to prepare a note for the Board that responds to the following: 2. Explain organizational commitment and its component parts.
ou are the Head of Human Resources at a medium sized company. The Board and the CEO
are concerned about falling productivity levels, the rise in absenteeism, the high turnover rate,
and increasing interpersonal conflict. They are determined to turn things around. They invited
a consultant to conduct a survey in the company, and she found low levels of job satisfaction
and commitment among employees. They are aware that these are critical attitudes in that
they influence organizational performance. However, they need clarity on a few matters, so
they have asked you to prepare a note for the Board that responds to the following:
2. Explain organizational commitment and its component parts.
Case Summary:
The board and the CEO are concerned about the falling productivity levels, high turnover rate, rise in absenteeism and increasing interpersonal conflicts in the organization. They want to turn things around. The organization conducted a survey in which they found low job satisfaction and organizational commitment. These critical attitudes will negatively impact organizational performance.
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