|f a potential customer has a concern or objection, what should a salesperson do? U A) Review the advantages of the product U B) Have answers and alternatives ready C) Compare the product to competitors O D) Offer a discount O E) Press to close the sale
|f a potential customer has a concern or objection, what should a salesperson do? U A) Review the advantages of the product U B) Have answers and alternatives ready C) Compare the product to competitors O D) Offer a discount O E) Press to close the sale
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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If a potential customer has a concern or objection,
what should a salesperson do?
A) Review the advantages of the product
B) Have answers and alternatives ready
C) Compare the product to competitors
O D) Offer a discount
E) Press to close the sale
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