Management innovations such as total quality, benchmarking, and business process reengineering always lead to sustainable competitive advantage because everyone else is doing them. a) True b) False

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter2: Information Systems In Organizations
Section: Chapter Questions
Problem 6RQ
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Management innovations such as total quality, benchmarking, and business process reengineering always lead to sustainable competitive advantage because everyone else is doing them.

a) True
b) False
 
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