Identify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by placing an X in th appropriate cell. Each success factor could relate to more than one category. Note: Select 'No' in the inappropriate cells. Critical Success Factor Economic value added Product quality Employee Empowerment Repeat customers Product marketing Product Innovation Productivity Financial Balanced Scorecard Perspective Customer Internal Processes Organizational Capacity

Identify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by placing an X in th appropriate cell. Each success factor could relate to more than one category. Note: Select 'No' in the inappropriate cells. Critical Success Factor Economic value added Product quality Employee Empowerment Repeat customers Product marketing Product Innovation Productivity Financial Balanced Scorecard Perspective Customer Internal Processes Organizational Capacity

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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