An increasingly popular approach that integrates financial and customer performance measures with measures in the areas of internal operations, learning, and growth is known as: Multiple Choice cycle efficiency. overall quality assessment (OQA). the balanced scorecard. gain sharing. the integrated performance measurement tool (IPMT).
An increasingly popular approach that integrates financial and customer performance measures with measures in the areas of internal operations, learning, and growth is known as: Multiple Choice cycle efficiency. overall quality assessment (OQA). the balanced scorecard. gain sharing. the integrated performance measurement tool (IPMT).
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
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Transcribed Image Text:An increasingly popular approach that integrates financial and customer performance measures with measures in the areas of internal operations, learning, and growth is known as:
Multiple Choice
cycle efficiency.
overall quality assessment (OQA).
the balanced scorecard.
gain sharing.
the integrated performance measurement tool (IPMT).
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