”Bullying later Regretting” Satish was a Sales Manager at an IT Company. A week ago, he was promoted and shifted to Head Office as Deputy Manager - Product Management for a division of products which he was not very familiar with. Three days ago, the company VP - Mr. Rohit, convened a meeting of all Product Managers. The Marketing Director, Preet - asked Satish to attend the meeting as this would give him an exposure into his new role. At the beginning of the meeting, Preet introduced Satish very briefly to the VP. The meeting started, Rohit was pretty thorough with every single product of the company and he was known to be pushy and a blunt veteran in the field. Most of the Product Managers were very clear of Rohit's ways of working and had thoroughly prepared for the meeting and were giving to the point answers. Rohit then started with Satish. Satish being new to the product, was quite confused and fared miserably. Preet immediately understood that Rohit had possibly failed to remember that Satish was new to the job. He thought of interrupting Rohit's questioning and giving a discrete reminder that Satish was new. But by that time, Rohit who was pretty upset with the lack of preparation by Satish made a public statement "Gentlemen, you are witnessing here an example of sloppy work and this can't be excused". Now Preet was in two minds - should he interrupt Rohit and tell him that Satish is new in that position OR should he wait till the end of the meeting and tell Rohit privately. Preet chose the second option. Satish was visibly angry at the treatment meted out by Rohit but he also chose to keep mum. Rohit quickly closed the meeting saying that he found in general, lack of planning in the department and asked Preet to stay back in the room for further discussions. Before Preet could give any explanation on Satish, Rohit asked him "Tell me openly, Preet, was I too rough with that boy?" Preet said "Yes, you were. In fact, I was about to remind you that Satish is new to the job". Rohit explained that the fact that Satish was new to the job didn't quite register with him during the meeting. Rohit admitted that he had made a mistake and asked his secretary to get Satish report to the room immediately. A perplexed and uneasy Satish reported to Rohit's room after few minutes. Rohit looking Satish straight into his eyes said "I have done something which I should have never even thought of and I want to apologise to you. It is my mistake that I did not recollect that you were new to the job when I was questioning you". Satish was left speechless. Rohit continued "I would like to state few things clearly to you. Your job is to make sure that people like me and your bosses do not make stupid decisions. We have good confidence in your abilities and that is why we have brought you to the Head Office. For everybody, time is required for learning. I will expect you to know all the nuances of your product in three months time. Until then you have my complete confidence". Rohit closed the conversation with a big reassuring handshake with Satish. Questions: 1. Was it at all necessary for Rohit to apologise to such a junior employee like Satish? If you were in Satish's place, how would you respond to Rohit's apology? 2. Was Rohit correct in saying that Satish is there to correct the "stupid mistake" of his boss and Rohit? 3. Would you employ Rohit in your company? 4. Did Preet make a mistake by not intervening during the meeting and correct Rohit's misconception about Satish? 5. As an HR man, how would you define the character of Rohit - bullying but later regretting? Does his attitude need to be corrected?

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Case Study

”Bullying later Regretting”

Satish was a Sales Manager at an IT Company. A week ago, he was promoted and shifted to Head Office
as Deputy Manager - Product Management for a division of products which he was not very familiar with.
Three days ago, the company VP - Mr. Rohit, convened a meeting of all Product Managers. The Marketing
Director, Preet - asked Satish to attend the meeting as this would give him an exposure into his new role.
At the beginning of the meeting, Preet introduced Satish very briefly to the VP. The meeting started,
Rohit was pretty thorough with every single product of the company and he was known to be pushy and
a blunt veteran in the field. Most of the Product Managers were very clear of Rohit's ways of working and
had thoroughly prepared for the meeting and were giving to the point answers. Rohit then started with
Satish. Satish being new to the product, was quite confused and fared miserably.
Preet immediately understood that Rohit had possibly failed to remember that Satish was new to the job.
He thought of interrupting Rohit's questioning and giving a discrete reminder that Satish was new. But by
that time, Rohit who was pretty upset with the lack of preparation by Satish made a public statement
"Gentlemen, you are witnessing here an example of sloppy work and this can't be excused".
Now Preet was in two minds - should he interrupt Rohit and tell him that Satish is new in that position OR
should he wait till the end of the meeting and tell Rohit privately. Preet chose the second option.
Satish was visibly angry at the treatment meted out by Rohit but he also chose to keep mum. Rohit quickly
closed the meeting saying that he found in general, lack of planning in the department and asked Preet to
stay back in the room for further discussions.
Before Preet could give any explanation on Satish, Rohit asked him "Tell me openly, Preet, was I too
rough with that boy?" Preet said "Yes, you were. In fact, I was about to remind you that Satish is new to
the job". Rohit explained that the fact that Satish was new to the job didn't quite register with him during
the meeting. Rohit admitted that he had made a mistake and asked his secretary to get Satish report to
the room immediately.
A perplexed and uneasy Satish reported to Rohit's room after few minutes.
Rohit looking Satish straight into his eyes said "I have done something which I should have never even
thought of and I want to apologise to you. It is my mistake that I did not recollect that you were new to
the job when I was questioning you".
Satish was left speechless.
Rohit continued "I would like to state few things clearly to you. Your job is to make sure that people like
me and your bosses do not make stupid decisions. We have good confidence in your abilities and that is
why we have brought you to the Head Office. For everybody, time is required for learning. I will expect
you to know all the nuances of your product in three months time. Until then you have my complete
confidence". Rohit closed the conversation with a big reassuring handshake with Satish.

Questions:
1. Was it at all necessary for Rohit to apologise to such a junior employee like Satish? If you were in
Satish's place, how would you respond to Rohit's apology?
2. Was Rohit correct in saying that Satish is there to correct the "stupid mistake" of his boss and Rohit?
3. Would you employ Rohit in your company?
4. Did Preet make a mistake by not intervening during the meeting and correct Rohit's
misconception about Satish?
5. As an HR man, how would you define the character of Rohit - bullying but later regretting? Does
his attitude need to be corrected?

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