FIT manufactures wearable fitness devices. FIT devices include special features to be distinct from its competitors with several special features including comfortable attachments, a heart rate monitor and clear displays. FIT is generally regarded as providing superior fitness devices. Provide the Balanced Scorecard “Perspective” and a “Measure” that aligns with FIT’s strategy. The Objective is given, provide the corresponsding BSC Perspective and a Measure that aligns with the Perspective and Objective. Perspective Objective Measure _______________________ Increase Customer Satisfaction _______________________
FIT manufactures wearable fitness devices. FIT devices include special features to be distinct from its competitors with several special features including comfortable attachments, a heart rate monitor and clear displays. FIT is generally regarded as providing superior fitness devices. Provide the Balanced Scorecard “Perspective” and a “Measure” that aligns with FIT’s strategy. The Objective is given, provide the corresponsding BSC Perspective and a Measure that aligns with the Perspective and Objective. Perspective Objective Measure _______________________ Increase Customer Satisfaction _______________________
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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FIT manufactures wearable fitness devices. FIT devices include special features to be distinct from its competitors with several special features including comfortable attachments, a heart rate monitor and clear displays. FIT is generally regarded as providing superior fitness devices.
Provide the Balanced Scorecard “Perspective” and a “Measure” that aligns with FIT’s strategy. The Objective is given, provide the corresponsding BSC Perspective and a Measure that aligns with the Perspective and Objective.
Perspective |
Objective |
Measure |
_______________________
|
Increase Customer Satisfaction
|
_______________________
|
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