Evelyn was promoted to the role of supervisor at her Local Supermarket. She has the responsibility for overseeing 15 members of staff in the restocking department for six months. Over that period of time Evelyn has observed that several (5) members of her team are much more efficient at their performance than others with their productivity being twice as much as the others. This is affecting morale as Evelyn practices reinforcement for performance and there is a growing strain between the high performers and those not receiving commendations. Evelyn has begun to do research to establish why this is so and to find ways to help the others to improve their performance. (a) To which topic in Cognition and Learning does this case study relate. (b) Identify 3 ways that the poor performing employees can improve their productivity. Explain in detail why each strategy will be beneficial.
Evelyn was promoted to the role of supervisor at her Local Supermarket. She has the responsibility for overseeing 15 members of staff in the restocking department for six months. Over that period of time Evelyn has observed that several (5) members of her team are much more efficient at their performance than others with their productivity being twice as much as the others. This is affecting morale as Evelyn practices reinforcement for performance and there is a growing strain between the high performers and those not receiving commendations. Evelyn has begun to do research to establish why this is so and to find ways to help the others to improve their performance. (a) To which topic in Cognition and Learning does this case study relate. (b) Identify 3 ways that the poor performing employees can improve their productivity. Explain in detail why each strategy will be beneficial.
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Evelyn was promoted to the role of supervisor at her Local Supermarket. She has the
responsibility for overseeing 15 members of staff in the restocking department for six months. Over that period of time Evelyn has observed that several (5) members of her team are much more efficient at their performance than others with their productivity being twice as much as the others. This is affecting morale as Evelyn practices reinforcement for performance and there is a growing strain between the high performers and those not receiving commendations.
Evelyn has begun to do research to establish why this is so and to find ways to help the others to improve their performance.
(a) To which topic in Cognition and Learning does this case study relate.
(b) Identify 3 ways that the poor performing employees can improve their
productivity. Explain in detail why each strategy will be beneficial.
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