Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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1. Discuss the real value of marketing research and marketing information and how that value is attained.
2. Discuss the sources of internal data and the advantages and disadvantaged associated with this data.
3. Explain the role of secondary data in gathering customer insights. Where do marketers obtain secondary data, and what are the potential problems in using such data?
4. What are the advantages of web-based survey research over traditional survey research?
5. Conduct a web-based survey to at least 20 college students from different universities to learn what services their university could offer to better meet student needs.
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