Choose the letter of the coreect answer no need to explain 1. Considering verbal communication, which of the following is not an important consideration? a. the production of speech sounds b. the arrangement of words in the sentence uttered c. the pitch and tone of the voice d. both A and B 2. When someone is late for a meeting, which element of nonverbal communication is in play? a. Objectics b. Chronemics c. Proxemics d. Haptics 3. When someone offered you a Yumburger, you simply smiled as you took it, implying that you thank him/her. What function did your nonverbal cue perform? a. Contradicting b. Accenting c. Substituting d. Regulating

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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Choose the letter of the coreect answer no need to explain

1. Considering verbal communication, which of the following is not an important consideration?

a. the production of speech sounds

b. the arrangement of words in the sentence uttered

c. the pitch and tone of the voice

d. both A and B

2. When someone is late for a meeting, which element of nonverbal communication is in play?

a. Objectics

b. Chronemics

c. Proxemics

d. Haptics

3. When someone offered you a Yumburger, you simply smiled as you took it, implying that you thank him/her. What function did your nonverbal cue perform?

a. Contradicting

b. Accenting

c. Substituting

d. Regulating

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