Case I The Organizational Chart Case Type: Head Case Main Subjects: Authority, Chain of Command, Job Design/Job Description, Organizational Structure Who's Who: Yvonne Clark, Director of Sales and Marketing Matthew Knorr, Director of Food and Beverage Robert Kunz, General Manager Dan Mazur, Director of Rooms Kelly Woodstock, Catering Manager Marina Wright, Revenue Manager This morning, the general manager presented the new organizational chart of the Royal Hotel. "This chart depicts the hierarchical relationships among divisions, departments, and positions within the Royal Hotel," explained Kunz. "We have a pretty simple structure with direct vertical lines between the different levels of the organization. As you all know, Yvonne is responsible for developing initiatives in order to achieve our budget and revenue goals. As of today, Yvonne will support Marina and Kelly by providing them with her specialized expertise." Executive committee members looked excited, only Dan and Matthew looked somewhat puzzled. Question: 1. What are advantages of the said scenario? 2. What are the disadvantages of the said scenario?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Case I

The Organizational Chart

Case Type: Head Case

Main Subjects: Authority, Chain of Command, Job Design/Job Description, Organizational Structure

Who's Who:

  • Yvonne Clark, Director of Sales and Marketing
  • Matthew Knorr, Director of Food and Beverage
  • Robert Kunz, General Manager
  • Dan Mazur, Director of Rooms
  • Kelly Woodstock, Catering Manager
  • Marina Wright, Revenue Manager

This morning, the general manager presented the new organizational chart of the Royal Hotel. "This chart depicts the hierarchical relationships among divisions, departments, and positions within the Royal Hotel," explained Kunz. "We have a pretty simple structure with direct vertical lines between the different levels of the organization. As you all know, Yvonne is responsible for developing initiatives in order to achieve our budget and revenue goals. As of today, Yvonne will support Marina and Kelly by providing them with her specialized expertise."

Executive committee members looked excited, only Dan and Matthew looked somewhat puzzled.

Question:

1. What are advantages of the said scenario?

2. What are the disadvantages of the said scenario?

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