Based on this analysis what actions would you recommend to address the issues. Based on the data provided, there are several potential issues at these facilities that could be contributing to the increase in turnover. Here are some of the conclusions that can be drawn: The position Customer Service seems to have some issue with the job itself or with the management of the customer service department as most of the turnover has happened in that position itself. Management is the most common reason cited for leaving, which suggests that employees may not feel that the management is treating them fairly or there may be issues with the management style or with specific managers. Personal reasons are cited in 4 cases, which suggests that there may be issues with work-life balance or with the company culture.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question

Based on this analysis what actions would you recommend to address the issues.

Based on the data provided, there are several potential issues at these facilities that could be contributing to the increase in turnover. Here are some of the conclusions that can be drawn:

The position Customer Service seems to have some issue with the job itself or with the management of the customer service department as most of the turnover has happened in that position itself.

Management is the most common reason cited for leaving, which suggests that employees may not feel that the management is treating them fairly or there may be issues with the management style or with specific managers.

Personal reasons are cited in 4 cases, which suggests that there may be issues with work-life balance or with the company culture.

 

Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON