Carmen is a waitress, a very good one. People often ask her why she’s just a waitress. Customers would often wait so that can be seated at one of her tables. She would sometimes ask them, “Why don’t you sit at so-and-so’s table?” Her boss told her that she shouldn’t ask her customers to do that; that her customers are loyal to her, and they are willing to wait on her to be seated. That’s quite a compliment. Carmen’s job is high on: Growth need strength Feedback Task significance Task identity

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Carmen is a waitress, a very good one. People often ask her why she’s just a waitress. Customers would often wait so that can be seated at one of her tables. She would sometimes ask them, “Why don’t you sit at so-and-so’s table?” Her boss told her that she shouldn’t ask her customers to do that; that her customers are loyal to her, and they are willing to wait on her to be seated. That’s quite a compliment.

Carmen’s job is high on:

Growth need strength
Feedback
Task significance
Task identity
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