Answered: At the end of a busy evening, you are…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Question

At the end of a busy evening, you are the manager responsible for counting revenues and identifying discrepancies. This is an example of what skill?

a) human

b) technical

c) concpetual

Flag question: Question 7

A leading chemical plant is responsible for a recent spill near a local high school. A statement has to be given to the public about how the situation will be rectified. Which managerial role is this?

a) leader

b) liason

c) spokesperson

d) disseminator

Flag question: Question 8

It's time for IBM's annual conference. The vision for the next decade will be shared. Which managerial role is this?

a) spokesperson

b) leader

c) figurehead

d) liason

Flag question: Question 9

There seems to be some confusion about the release of a new product between operations and management. We need to bring both sides to consensus, so that we can make appropriate plans. Which managerial role is this?

a) resource allocator

b) liason

c) disturbance handler

d) leader

Flag question: Question 10

A customer at Pizza Hut is irate that his order is not ready. The employee is getting heated too and they are going back and forth. A manager steps in to ease tensions, make the customer happy and end the transaction. Which managerial role is this?

a) disturbance handler

b) liason

c) leader

d) monitor

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