At a fashion retailer, there are 3 cashiers providing checkout service simultaneously.On average, customers arrive at the checkout area every 6 minutes. It has beenestimated that the arrival process is a Poisson process. The average checkout timefor each customer is 12 minutes, with its standard deviation equal to 16 minutes.Suppose that customers form a single line.What is the average length of the line (i.e., average number of customers in thewaiting line)?Note: 1. Keep 2 decimal places for your final answer. Either use Excel for yourcalculation, or keep at least 4 decimal places for your intermediate numbers.2. The Poisson arrival process has exponentially distributed inter-arrival times.

A Small Introduction to Retailers Retail is an agreement where the dealer offers little amounts of…

Answered: At a fashion retailer, there are 3…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

See similar textbooks

Similar questions

Please do not give solution in image format thanku
[Queuing Theory - Operation research] The take-out counter at an ice-cream parlor is serviced by one attendant. Customers arrive according to a Poisson process, at a mean arrival rate of 30 per hour. They are serviced on a FCFS basis, and because of the quality of the ice cream, they are willing to wait if necessary. The service time per customer appears to be exponentially distributed, with a mean of 1.5 minutes. Determine the following: (a) probability that the system is idle (b) average number of customers in the system (c) amount of time a customer should expect to wait before service (d) probability that a customer will have to spend more than 15 minutes in the queue
There is only one copying machine in the student lounge of the business school. Students arrive at the rate of λ=40 per hour (according to a Poisson distribution). Copying takes an average of 40 seconds, or μ=90 per hour (according to a negative exponential distribution). If the percentage of time used is 44% and the average length of the queue is 35 students and the average number is 80 then what is the average time spent waiting in the queue and the average time in the system (round your response to two decimal points).
A Northwest Airlines ticket counter forecasts that 30 people per hour will need to check in. It takes an average of 1.5 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first avaliable agent.If we want the average time a customer spends in line and in service to be 3 minutes or less, how many ticket agents should be on duty?
In an M/MA queueing system, the arrival rate is 5 customers per hour and the service rate is 9 customers per hour. If the service process is automated (resulting in no varlation in service times but the same service rate), what will be the resulting performance measurements? (Round your answers to 3 decimal places.) a. What is the utilization? Ubization b. What is the expected number of customers in the system (L)? Number of customers c. What is the expected walting time (in hours) for the system (W? Waiting timetin nours)
The bank manager is concerned with its waiting line system in his bank. Currently bank uses a single-server, single-line, single-phase system. Based on historical evidence, the average number of customers arriving per hour is C1 and is described by a Poisson distribution. The service rate is <=15 >11 customers per hour with the service times following an exponential distribution. The customers are come from an infinite population. The manager of the bank would like calculate the operational characteristics of the waiting line system that:(a) What is the average system utilization?(b) What is the average number of customers in the system? (c) What is the average number of customers waiting in line?(d) What is the average time a customer spends in the system?(e) What is the average time a customer spends waiting in line?
During the early morning hours, customers arrive at a branch post office at an average rate of 45 per hour (Poisson), while clerks can handle transactions in an average time (exponential) of 4 minutes each. Find: (a) The average number of customers waiting for service if 5 clerks are used. (b) The minimum number of clerks needed to keep the average waiting time in the system to under 5 minutes. (c) If clerk cost is $40 per hour and customer waiting time represents a “cost” of $30 per hour, how many clerks can be justified on a cost basis? Please show work.
Please do not give solution in image formate thanku. A new shopping mall is considering setting up an information desk manned by one employee. Based upon information obtained from similar information desks, it is believed that people will arrive at the desk at a rate of 20 per hour. It takes an average of 2 minutes to answer a question. It is assumed that the arrivals follow a Poisson distribution and answer times are exponentially distributed. Required: (g) Assume that the information desk employee earns $10 per hour. The cost of waiting time, in terms of customer unhappiness with the mall, is $12 per hour of time spent waiting in line. Find the total expected costs over an 8-hour day.
One field representative services 5 customers for a computer manufacturer. Customers request assistance at an average (Poisson-distributed) rate of once every 1.5 working days. The field representative can handle an average (Poisson-distributed) of 1.0 call per day. Determine: Use Table 1. a. The expected number of customers waiting. (Round "X" value to 2 decimal places. Round your answer to 3 decimal places.) Expected number of customers waiting b. The average length of time customers must wait from the initial request for service until the service has been completed. (Round your answer to 2 decimal places.) Average length of time days c. The percentage of time the service rep will be idle. (Round your answer to 1 decimal place.) Percentage of Idle time d. By how much would your answer to part a be reduced if a second field rep were added? (Round your answer to 3 decimal places.) Reduced number of customer(s)
The arrival rate of patients at a hospital counter follows Poisson distribution with a mean of 25 per hour. The service rate of the treatment to patients also follows Poisson distribution with a mean of 45 per hour.a) What is the probability of having 0 patients in the system (P 0 )?
The Y-ME central railroad station has 5 screening stations. At peak times, 175 customers arrive per hour. The average time to screen a passenger is 1.6 minutes. a. What is the rate per hour at which customers are screened? b. What is the average waiting time until beginning screening? They are concerned about the area where people line up and wait to begin screening. c. What is the average number of passengers waiting to begin screening? They want to reduce the average number of passengers in queue to fewer than 5. d. If they were able to reduce service time to 1.5 minutes, could they achieve the goal of fewer than 5 passengers waiting? Carry out to the necessary calculations to answer this question.
At a book store, one customer arrives every 6 minutes. The book store has one cashier, and it takes 4 minutes to serve one customer with a standard deviation of 5.9. The arrival process has a standard deviation of 8. (Do not round intermediate calculations. Round your answer to three decimal places.) What is the average number of customers in the queue? customers

SEE MORE QUESTIONS

Recommended textbooks for you

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Practical Management Science

Operations Management

ISBN:

9781337406659

Author:

WINSTON, Wayne L.

Publisher:

Cengage,

Operations Management

ISBN:

9781259667473

Author:

William J Stevenson

Publisher:

McGraw-Hill Education

Operations and Supply Chain Management (Mcgraw-hi…

Operations Management

ISBN:

9781259666100

Author:

F. Robert Jacobs, Richard B Chase

Publisher:

McGraw-Hill Education

Business in Action

Operations Management

ISBN:

9780135198100

Author:

BOVEE

Publisher:

PEARSON CO

Purchasing and Supply Chain Management

Operations Management

ISBN:

9781285869681

Author:

Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:

Cengage Learning

Production and Operations Analysis, Seventh Editi…

Operations Management

ISBN:

9781478623069

Author:

Steven Nahmias, Tava Lennon Olsen

Publisher:

Waveland Press, Inc.

SEE MORE TEXTBOOKS