The expected total time in the system. b. The expected time each customer has to wait. c. The expected number of patients waiting for service. а. с.
The expected total time in the system. b. The expected time each customer has to wait. c. The expected number of patients waiting for service. а. с.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:Patients arrive to a small hospital emergency room according to a Poisson process with an
average rate of 1.5 per hour. Because service times for these patients vary considerably, the
service times are accurately described by an exponential distribution. Suppose that the average
service time is 26 minutes. If there is only a single doctor working at any point in time, find the
following measures of service for this emergency room:
The expected total time in the system.
b. The expected time each customer has to wait.
c. The expected number of patients waiting for service.
d. If the emergency room has a triage nurse who gives priority to more serious conditions,
explain qualitatively how that would change your results to parts a, b, and c. What
additional information would one need to know to analyze a system like this?
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