The expected total time in the system. b. The expected time each customer has to wait. c. The expected number of patients waiting for service. а. с.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question
Patients arrive to a small hospital emergency room according to a Poisson process with an
average rate of 1.5 per hour. Because service times for these patients vary considerably, the
service times are accurately described by an exponential distribution. Suppose that the average
service time is 26 minutes. If there is only a single doctor working at any point in time, find the
following measures of service for this emergency room:
The expected total time in the system.
b. The expected time each customer has to wait.
c. The expected number of patients waiting for service.
d. If the emergency room has a triage nurse who gives priority to more serious conditions,
explain qualitatively how that would change your results to parts a, b, and c. What
additional information would one need to know to analyze a system like this?
Transcribed Image Text:Patients arrive to a small hospital emergency room according to a Poisson process with an average rate of 1.5 per hour. Because service times for these patients vary considerably, the service times are accurately described by an exponential distribution. Suppose that the average service time is 26 minutes. If there is only a single doctor working at any point in time, find the following measures of service for this emergency room: The expected total time in the system. b. The expected time each customer has to wait. c. The expected number of patients waiting for service. d. If the emergency room has a triage nurse who gives priority to more serious conditions, explain qualitatively how that would change your results to parts a, b, and c. What additional information would one need to know to analyze a system like this?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps with 2 images

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.