d. The average utilization of Benny's time. (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.) Average utilization
d. The average utilization of Benny's time. (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.) Average utilization
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question
Can you solve question D please

Transcribed Image Text:Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival
distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a
rate of 4.0 per hour. It will take Benny an average of 12 minutes to give a haircut. Based on these figures, find the following:
a. The average number of customers waiting. (Round your intermediate calculations to 3 decimal places and final answer to 2
decimal places.)
Average number of customers waiting
b. The average time a customer waits. (Round your answer to 2 decimal places.)
Average waiting time
minutes

Transcribed Image Text:c. The average time a customer is in the shop. (Round your intermediate calculations to 3 decimal places and final answer to 1
decimal place.)
Average time
minutes
d. The average utilization of Benny's time. (Round your intermediate calculations to 3 decimal places and final answer to 1 decimal
place.)
Average utilization
Expert Solution

Step 1
Utilization refers to the average number of servers that are busy divided by the total number of servers. It is a measure of productivity.
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