The Y-ME central railroad station has 5 screening stations. At peak times, 175 customers arrive per hour. The average time to screen a passenger is 1.6 minutes. a. What is the rate per hour at which customers are screened? b. What is the average waiting time until beginning screening? They are concerned about the area where people line up and wait to begin screening. c. What is the average number of passengers waiting to begin screening? They want to reduce the average number of passengers in queue to fewer than 5. d. If they were able to reduce service time to 1.5 minutes, could they achieve the goal of fewer than 5 passengers waiting? Carry out to the necessary calculations to answer this question.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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The Y-ME central railroad station has 5 screening stations. At peak times, 175 customers arrive per hour. The average time to screen a passenger is 1.6 minutes. a. What is the rate per hour at which customers are screened? b. What is the average waiting time until beginning screening? They are concerned about the area where people line up and wait to begin screening. c. What is the average number of passengers waiting to begin screening? They want to reduce the average number of passengers in queue to fewer than 5. d. If they were able to reduce service time to 1.5 minutes, could they achieve the goal of fewer than 5 passengers waiting? Carry out to the necessary calculations to answer this question.
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