A retail company wants to analyse the effectiveness of its recent marketing campaign in driving customer engagement and sales. They have collected data on customer interactions, website traffic, and sales for the past three months. The objective is to determine the impact of the marketing campaign on customer engagement and sales and provide actionable insights for future marketing efforts.   A) How do you think the marketing campaign impacted customer engagement based on the data analysis? b) Which customer segment showed the highest increase in sales during the campaign period, and what factors might have contributed to this? C) What specific insights or trends did you identify in the data that can help the company improve its marketing strategies? d) If you oversaw the marketing campaign, what changes or adjustments would you make based on the data analysis results? e) How can the company leverage the findings from this analysis to enhance its future marketing efforts and increase overall sales?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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A retail company wants to analyse the effectiveness of its recent marketing campaign in

driving customer engagement and sales. They have collected data on customer interactions,

website traffic, and sales for the past three months. The objective is to determine the impact

of the marketing campaign on customer engagement and sales and provide actionable

insights for future marketing efforts.

 

A) How do you think the marketing campaign impacted customer engagement based on

the data analysis?

b) Which customer segment showed the highest increase in sales during the campaign

period, and what factors might have contributed to this?

C) What specific insights or trends did you identify in the data that can help the company

improve its marketing strategies?

d) If you oversaw the marketing campaign, what changes or adjustments would you make

based on the data analysis results?

e) How can the company leverage the findings from this analysis to enhance its future

marketing efforts and increase overall sales?

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