90% Confidence 0.941 0.765 0.642 0.560 0.507 0.468 0.437 0.412
Chapter11: Customer Service
Section: Chapter Questions
Problem 2CT
Related questions
Question
Apply the Q test (90% confidence level) to determine whether or not there is a statistical basis to reject the result.
a) 2.6 , 3.0 , 2.6 , 2.8 , 3.2
Q =
Qcrit =
Decision:
(b) 0.812 , 0.792 , 0.797 , 0.900
Q =
Qcrit =
Decision:
(c) 70.65 , 70.63 , 70.64, 70.21
Q =
Qcrit =
Decision:
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