It is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, abouperformance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather somemight be helpful in your discussion with Chang.Number of managers 4Number of employees 82Average span of control Delivery-38Warehouse-24Job typesMarketing/technology-1611-customer service1-delivery manager1-warehouse manager1-marketing and technology manager38-delivery drivers24-warehouse workers1-tech support5-marketing and website designWhen you meet, Chang is very forward with you about the current process. "Right now, managers groan when they are told they need to complete evaluationevaluations are general-we use the same form for all jobs in the organization. It appears that promotion decisions are not based on the evaluations but insteabe based on subjective criteria, such as how well the manager likes the individual. We really need to get a handle on this system, but I haven't had the time tohoping you can make some recommendations for our system and present them to me and then to the managers during next month's meeting. Can you do this1. Detail each step you will take as you develop a new performance evaluation system.2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address Iwill obtain management buy-in for the new process.3. Develop PowerPoint slides for your presentation to management about your proposed process and forms.

Note: Providing a presentation is against our Q&A guidelines. Therefore, the answer has been…

Answered: 1. Detail each step you will take as…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Is the employer required to make the requested acommodation? Assume the person is a qualified individual with a disability Yes, No or Maybe A front desk agent is injured in a diving accident and must use a wheelchair for the rest of his life. He can return to work at the front desk, but the hotel would have to lower a part of the front desk for him to talk to the guests. A lawyer in a hotel’s legal department is diagnosed with a permanent anxiety disorder from being a lawyer too long. He asks for an office in a quiet part of the building and permission to take extra breaks when necessary to help him stay calm. A new food server has epilepsy. She wants the restaurant to stop the flashing lights on the Christmas tree near the front door while she’s working because they can cause her to have seizures. A hotel reservations agent asks to work online at home because her disability makes it difficult to get to work. All the other reservations agents work in…
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