1. Detail each step you will take as you develop a new performance evaluation system. 2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address will obtain management buy-in for the new process. 3. Develop PowerPoint slides for your presentation to management about your proposed process and forms.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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It is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, abou
performance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather some
might be helpful in your discussion with Chang.
Number of managers 4
Number of employees 82
Average span of control Delivery-38
Warehouse-24
Job types
Marketing/technology-16
11-customer service
1-delivery manager
1-warehouse manager
1-marketing and technology manager
38-delivery drivers
24-warehouse workers
1-tech support
5-marketing and website design
When you meet, Chang is very forward with you about the current process. "Right now, managers groan when they are told they need to complete evaluation
evaluations are general-we use the same form for all jobs in the organization. It appears that promotion decisions are not based on the evaluations but instea
be based on subjective criteria, such as how well the manager likes the individual. We really need to get a handle on this system, but I haven't had the time to
hoping you can make some recommendations for our system and present them to me and then to the managers during next month's meeting. Can you do this
1. Detail each step you will take as you develop a new performance evaluation system.
2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address I
will obtain management buy-in for the new process.
3. Develop PowerPoint slides for your presentation to management about your proposed process and forms.
Transcribed Image Text:It is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, abou performance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather some might be helpful in your discussion with Chang. Number of managers 4 Number of employees 82 Average span of control Delivery-38 Warehouse-24 Job types Marketing/technology-16 11-customer service 1-delivery manager 1-warehouse manager 1-marketing and technology manager 38-delivery drivers 24-warehouse workers 1-tech support 5-marketing and website design When you meet, Chang is very forward with you about the current process. "Right now, managers groan when they are told they need to complete evaluation evaluations are general-we use the same form for all jobs in the organization. It appears that promotion decisions are not based on the evaluations but instea be based on subjective criteria, such as how well the manager likes the individual. We really need to get a handle on this system, but I haven't had the time to hoping you can make some recommendations for our system and present them to me and then to the managers during next month's meeting. Can you do this 1. Detail each step you will take as you develop a new performance evaluation system. 2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address I will obtain management buy-in for the new process. 3. Develop PowerPoint slides for your presentation to management about your proposed process and forms.
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