You now have to prescreen resumes to create a short list of candidates for the hiring manager to review. Based on the job description what three key requirements/elements would you use to create the short list. Explain why?
You now have to prescreen resumes to create a short list of candidates for the hiring manager to review. Based on the job description what three key requirements/elements would you use to create the short list. Explain why?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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26. You now have to prescreen resumes to create a short list of candidates for the hiring manager to review. Based on the job description what three key requirements/elements would you use to create the short list. Explain why?

Transcribed Image Text:Plumage Games
Administration
Job: Manager, Retail Operations
Reports To: Director, Retail Operations
Date: February 1*, 2019
1. Schedule staff in a transparent, fair, and consistent
manner.
2. Input payroll information into a payroll time
Written By: Hank Rovers, HR Analyst
Approved By: Helen Richards, HR Director & Lola Mercer,
Director Retail Operations
management system.
3. Monitor payroll against budget and sales.
4. Develop and maintain an employee manual.
SUMMARY
REQUIRED EXPERIENCE AND QUALIFICATIONS
The manager, retail operations is responsible for all aspects
of retail operations for game nights and events. The manager
(JOB SPECIFICATIONS)
1. Four to six years' retail experience, with at least
two years' management experience.
ensures that the store, booths, and kiosks are staffed with
well-trained sales and service professionals and are visually
attractive, with appropriate merchandise for the customer
environment. Although staff development, sales, and
2. Degree or diploma in business administration or
related field.
3. Excellent leadership skills with the ability to coach,
customer service are primary focus areas, administrative
activities, such as payroll and scheduling, are also a part of
mentor, and motivate a sales service team.
4. Excellent communication, interpersonal, and
problem-solving skills.
5. A solid understanding of the business and
this role.
ESSENTIAL DUTIES AND RESPONSIBILTIES
People Management
customer environment.
1. Recruit, train, motivate, and develop a professional and
knowledgeable part-time and on-call service and sales
6. Must be able to identify and implement new
business opportunities and promotions.
7. Flexible and adaptable.
8. Computer-literate, with a working knowledge of
workforce.
2. Coach and communicate with employees in a fair and
consistent manner (e.g., mentoring sessions, performance
evaluations).
MS Word, MS Excel, point-of-sale software, and
electronic mail systems.
9. Must be able to work evenings and weekends.
3. Work closely with senior retail management and human
resources regarding disciplinary and other sensitive
employee issues.
STANDARDS OF PERFORMANCE
4. Identify and implement employee recognition and
incentive programs.
5. Ensure that staff are trained in all key areas of the
1. Meets on a weekly basis with all staff to review
sales results.
2. Orients new staff during the first shift on
customer-service requirements.
3. Meets or exceeds monthly sales targets.
business.
Business Management
1. Ensure that selling areas are open for business on time
and are clean and visually attractive.
2. Identify opportunities for increasing revenue.
4. Submits sales data within 24 hours of each event.
5. Trains staff on any new procedure with 1 week of
hiring.
6. Keeps customer satisfaction levels at 80% or
3. Create sales and promotional programs.
4. Work the marketing staff regarding event details, such as
above.
expected attendance levels, merchandise deals, internal and
external event contracts.
5. Produce sales reports
Peacock, M., Stewart, E. B., & Belcourt, M. (2020). Toolkit
4.1: Sample Job Description. In Understanding Human
Resources Management: A Canadian Perspective (p. 120).
Toronto, ON: Nelson Education Ltd.
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