MSW Practice Test_ MSW Advanced Standing-2022 Fall Quarter 08_29-11_20 (1)
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Long Beach City College *
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Subject
Sociology
Date
Jan 9, 2024
Type
Pages
65
Uploaded by claytonselisa18
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Due
No due date
Points
170
Questions
170
Time Limit
240 Minutes
Allowed Attempts
Unlimited
Instructions
Attempt History
Attempt
Time
Score
LATEST
Attempt 1
240 minutes
21 out of 170
Score for this attempt: 21
out of 170
Submitted Nov 3 at 9:13pm
This attempt took 240 minutes.
MSW PRACTICE TEST
Ready to try it out? In this, section, you have the opportunity to take a practice version of the ASWB exam. As with the real exam, you will have 4 hours to
complete this objective, 170-question assessment. For each item, you will receive feedback on the answer. Take the test as many times as you would like.
Practice makes perfect!
The ASWB exam includes 170 total questions. Of those questions, 150 are scored. In general, a passing score ranges from 90 – 107 depending on difficulty
level of the questions. In this practice exam, you will need to answer 110 questions correctly to attain a passing score. Please review the ASWB Exam
Scoring web page
(https://www.aswb.org/exam/exam-scoring/) for more information on scoring the ASWB Masters Exam.
Take the Quiz Again
0 / 1 pts
Question 1
To conform to the principles of informed consent, a social worker must obtain written permission from the client to
release information before:
consulting with the social worker's supervisor about the client
You Answered
You Answered
discussing the client's situation with a member of the client's immediate family
Correct Answer
Correct Answer
coding client identifying information in an agency's computerized data system
recording identifying information in a client record The only option among those listed that requires written consent from the client is when discussion takes
place with the client’s family members. The social worker may want to make the client aware of the situations
mentioned in options (A), (C), and (D), but written permission from the client is not required. 1 / 1 pts
Question 2
A 46 -year-old female client complains that for the past six months, she has lost pleasure in activities she had
previously enjoyed. She is also having difficulty getting up in the morning and finds she is more irritable than usual.
Her youngest child has recently left home and her husband is continuing to work long hours. The MOST appropriate
focus for the initial intervention is:
interviewing the husband and children
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referring the client to a support group exploring the client's losses
Correct!
Correct!
referring the client for medication evaluation The factors mentioned by the client represent losses that she has experienced and, as such, must be
explored (key C). Options (A), (B), and (D) are actions the social worker may take once the client’s situation
is understood. 1 / 1 pts
Question 3
Which of the following characteristics BEST describes normal development in a two-year-old child?
Developing friendships Being toilet trained Counting to 20 Being determined to do for one's self
Correct!
Correct!
According to psychosocial models of development, two-year-olds are going through a stage of establishing
independence from parents, wanting to make decisions for themselves (key D). They are not yet developing
friendships, option (A). Options (B) and (C) are things that are taught, rather than being considered
developmental.
0 / 1 pts
Question 4
A social worker is concerned that an article in a professional periodical contains elements of ethnic bias. How can
the social worker MOST effectively address this concern?
Write a letter to the journal editors Correct Answer
Correct Answer
Cancel the subscription to the journal Report the author to the licensing board You Answered
You Answered
Have coworkers sign a resolution objecting to the article In order to encourage change that would address the social worker’s ethical concerns, the social worker
must inform the editors of the problem (key A). Forwarding concerns to the editors would allow corrections or
retractions to be made. Canceling the subscription, option (B), would not convey the social worker’s concern.
Reporting the author to the board, option (C), would not be appropriate at this point. Having coworkers sign a
resolution, option (D), might be a possibility if the problem continues or if the initial letter goes unanswered,
but it would not be the MOST effective or direct way to address the concern.
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0 / 1 pts
Question 5
Which of the following concepts is concerned with whether an instrument is measuring what it purports to measure?
Statistical regression Statistical significance You Answered
You Answered
Validity Correct Answer
Correct Answer
Reliability This is another recall question, requiring knowledge of the definition of validity in testing.
1 / 1 pts
Question 6
A social worker at a mental health center meets with a client for an intake session. The client reports hearing voices
warning that “people are out to get me.” The social worker notices persistent incoherent speech and poor personal
hygiene coupled with inappropriate clothing for the current season. Based on the described symptoms and
behaviors, which disorder should the social worker suspect? Bipolar I Somatic Schizophrenia Correct!
Correct!
Anxiety The symptoms of hearing paranoid voices, having incoherent speech, poor hygiene and inappropriate
clothing are consistent with the criteria for schizophrenia (key C). There is no information in the stem that
would support the likelihood of (A), (B), or (D). 0 / 1 pts
Question 7
A social worker has direct knowledge that a colleague has been drinking excessively, missing appointments, and
showing up late for work. The social worker is concerned that clients may be negatively affected by this behavior.
The social worker meets with the colleague and presents concerns, but no changes are made by the colleague. The
social worker should NEXT:
hold a joint meeting with the supervisor and the colleague to discuss the problem Correct Answer
Correct Answer
ask the supervisor to reassign the colleague's clients to another social worker
You Answered
You Answered
immediately report the colleague to the jurisdictional regulatory body
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report the colleague's behavior to the executive director of the agency
Following social work ethical protocol, the NEXT step would be to discuss the concerns with the supervisor,
and the colleague may be included (key A). At that time, it would be determined if the behavior would need to
be reported to the executive director. If the colleague’s behaviors continue, then it becomes appropriate to
report to the regulatory body. Option (B) enables the social worker to continue the inappropriate behaviors
and does not address the issue or protect the clients. 0 / 1 pts
Question 8
After the assessment stage, how can the social worker successfully obtain the client’s commitment to social skills
training? Model the selected social skill several times Role play specific social skill components You Answered
You Answered
Discuss the rationale for social skill development Correct Answer
Correct Answer
Administer a social skills pretest Options (A) and (B) may be helpful in teaching social skills, but until the client understands the rationale for
learning the skills, it will be difficult to commit to the process. Option (D) would do nothing to enhance
commitment. 1 / 1 pts
Question 9
A chronically mentally ill client appears at a homeless shelter. The client lives on the street and wants to return
home. Maslow's hierarchy of needs would place this client at what level?
Self-esteem Safety Correct!
Correct!
Physiological Belonging This item makes use of Maslow’s hierarchy of needs. The basic need for safety or shelter must be met
before a person can successfully meet higher level needs. 1 / 1 pts
Question 10
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A hospitalized client has been declared incompetent and a friend has been appointed by the court to act for him.
The social worker should:
carry out the wishes of the legal representative consult with the physician and carry out the physician's orders
meet with the legal representative and the physician to discuss the case Correct!
Correct!
see that the client is discharged as soon as possible In this instance, both the guardian and the patient’s physician should be involved in any planning that is done
on behalf of the patient. Neither should make decisions without input from the other. There is no indication
that discharge is being considered at this time. Families (key D). 1 / 1 pts
Question 11
A social worker at a substance abuse clinic is conducting an initial interview with a client. To evaluate the client’s
ability to use services, the social worker should examine the client’s: available social supports acceptance of the problem Correct!
Correct!
ego strengths level of stress caused by the problem This is an unscored item. The client must first recognize that there is a problem before making effective use
of the services offered by the agency. The remaining three options would be addressed as a part of the
social worker’s intervention, but they will not determine the client’s ability to use services. 0 / 1 pts
Question 12
A social worker's selection of clients to participate in a research project regarding child abuse is BEST described as:
recruitment evaluation You Answered
You Answered
sampling Correct Answer
Correct Answer
assessment
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The process of identifying the part of a population for study participants is known as sampling (key C). The
only other option that is part of the preliminary part of the project, recruiting, option (A), is actually inviting
participants. 0 / 1 pts
Question 13
During a session with a social worker, a client discloses that she is a lesbian. The social worker is morally against
homosexuality. What is the appropriate action for the social worker to take?
Discuss the value conflict openly with the client Ask the supervisor to transfer the case immediately You Answered
You Answered
Suspend personal values to continue to work with the client Correct Answer
Correct Answer
Refer the client to a social worker who is gay It would not be appropriate to discuss the social worker’s personal values with the client, option (A), nor
would it be effective to refer the client to a social worker who is gay or transfer the case, options (B) and (D).
It is a reasonable expectation for the social worker to suspend personal values in order to meet the client’s
needs (key C) while the issues are worked out through supervision. 0 / 1 pts
Question 14
A school social worker receives a referral on a student who has recently become withdrawn and whose grades have
declined. During an interview, the social worker learns that one parent has just been incarcerated for domestic
abuse. In preparing the social history for the school, the social worker has an obligation to:
inform the school staff of all of the details of the incident review the police reports for collaboration of the event You Answered
You Answered
interview the neighbors for their perspective on the family provide only the information that affects the child's education
Correct Answer
Correct Answer
The social worker is obligated to maintain client confidentiality to the greatest extent possible, (key D), by not
giving information to anyone else when it is not necessary
0 / 1 pts
Question 15
A social worker in a public health center is working with a client diagnosed with HIV. The social worker does not
have a strong knowledge base in issues related to HIV and seeks information from another social worker who is an
HIV educator. This contact is an example of:
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professional consultation Correct Answer
Correct Answer
interdisciplinary collaboration You Answered
You Answered
a multidisciplinary approach formal networking Obtaining information from a colleague is professional consultation. Since the social workers do not share
the client, the contact would not be considered interdisciplinary collaboration. Because they are both social
workers, they are from the same discipline, so it is not a multidisciplinary approach. This is not an example of
formal networking, which is establishing links for the purpose of having a support system in place. 1 / 1 pts
Question 16
A social worker has been involved in a long and extremely intense session with a client who is profoundly
depressed about the recent death of his wife. Toward the end of this unsuccessful session, the client states, “I have
a gun and I will use it when I get home.” The social worker must: continue to help the client deal with the recent loss of the spouse facilitate a hospitalization for the client Correct!
Correct!
contact the client’s family to discuss safety concerns contact adult protective services There is clear indication that the client intends to commit suicide. The client’s behavior and comments clearly
show that he must be protected, and hospitalization will provide the safety he needs. It is not appropriate for
adult protective services to be involved. 1 / 1 pts
Question 17
A social worker makes this notation in a client's record: "Client speaks with a very heavy accent; difficult to
understand." The entry reflects the social worker's:
stereotyping multiculturalism ethnocentrism Correct!
Correct!
poor communication skills
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Ethnocentrism (key C) is the belief that one culture is superior to another, in this case a conviction that
unaccented English is the appropriate method of communication. Option (A), stereotyping, refers to an
overgeneralization that is not reflected here. Option (B) is not reflected here, and option (D) also has no
basis in the stem, since the social worker might have excellent communication skills in other situations where
he or she is better able to understand the client. 0 / 1 pts
Question 18
A family member brings several concerns to a nursing facility social worker. To BEST understand the family
member's issues, the social worker should use which interviewing technique?
Paraphrasing Reflection Empathy You Answered
You Answered
Clarification Correct Answer
Correct Answer
Options (A), (B), and (C) are interviewing techniques that can facilitate communication with the client but do
not necessarily lead to better understanding of the concerns. The use of clarification can best specify the
issues of concern to the family member. 1 / 1 pts
Question 19
A social worker meets with a client who is elderly and reports increasing problems with memory. What action would
be MOST appropriate for the social worker to take?
Assure the client that memory loss is part of the aging process Encourage the client to obtain a medical evaluation Correct!
Correct!
Refer the client and family to the Alzheimer's Association
Monitor the client's memory loss over a two-month period
The role of the social worker is to first make a referral to rule out medical causes (key B) for the decline in
memory. Options (A) and (B) are actions the social worker might include with the client once physical causes
have been ruled out. Option (D) would not be appropriate for the social worker to do, since it should be done
within the scope of practice of a medical evaluation.
1 / 1 pts
Question 20
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Parents of a recently married daughter report that they are uncertain about how to relate to the newlyweds. Which
of the following concepts BEST describes the experience of the parents?
Generational conflict Normal transition Correct!
Correct!
Dysfunctional adaptation Enmeshed relationship Initial anxiety surrounding role transition is normal behavior (key B). There is no information in the stem that
would justify options (A), (C), or (D). 0 / 1 pts
Question 21
Which of the following steps is an appropriate part of the referral process?
Following up to determine whether the resources were provided Correct Answer
Correct Answer
Alerting the client to the unprofessional behavior he or she can expect from the agency to which he or she has been
referred
Offering the client the use of the worker's resource listing, but allowing him or her to determine whom to call
You Answered
You Answered
Eliciting family history in order to provide the person to whom the client is referred with complete information (Key A) is the only option that is part of the process. Option (B) is inappropriate, (C) is empowerment that
negates truly making a referral, and (D) would be done by the professional to whom a referral is made. 0 / 1 pts
Question 22
A social worker has been assisting a neighborhood organization in working with a city housing department, urging it
to demolish abandoned and unsafe homes in its area. The committee members have asked the social worker to
help them develop an instrument that will aid them in determining their level of success in this project. The social
worker presents them with an evaluation plan that lists outcomes from "much less than expected" to "much more
than expected." This plan is what kind of evaluation tool?
Goal-attainment scaling Correct Answer
Correct Answer
Consumer satisfaction survey You Answered
You Answered
Target-problem scaling Rapid assessment instrument
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(Key A) is the only option that deals with a group project. Target-problem scaling, option (C), would assist in
identifying the problem, as would option (D). Option (B), like (key A), is an outcome measure, but the
committee members are not consumers. 0 / 1 pts
Question 23
In investigating a child abuse report, the social worker should FIRST:
do a psychosocial assessment You Answered
You Answered
develop a treatment plan evaluate the danger to the child Correct Answer
Correct Answer
write an intake disposition When a social worker is responding to a report of abuse, safety is the FIRST concern (key C). The other
options might be done later on, depending on the setting. 0 / 1 pts
Question 24
What is the MOST effective way a social worker can communicate acceptance to a client?
Agree with the client's perception of the problem
Prioritize the client's presenting problem
You Answered
You Answered
Educate the client on possible solutions for the problem Allow the client to fully explain the problem Correct Answer
Correct Answer
While options (A), (B), and (C) are positive responses to a client, they represent control by the social worker,
not by the client. (Key D) suggests client control of the conversation, indicating that the social worker
respects the information presented by the client. 1 / 1 pts
Question 25
A social worker at a psychiatric facility is preparing for the initial team meeting on a recently admitted client. What
should the social worker be prepared to do at this meeting?
Present the client's psychosocial information
Correct!
Correct!
Make referrals for needed services
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Discuss the results of the client's mental status exam
Serve as moderator for the meeting The social worker’s expertise includes the client’s person-in-environment information (key A) that is shared
with the team. This enables the other team members to view the client in a holistic manner and make
appropriate referrals, if needed. Options (C) and (D) might be correct in some team circumstances; but in a
psychiatric facility, these roles can be expected to be taken to a psychiatrist. 0 / 1 pts
Question 26
In the process of assessing whether to use another agency’s records as collateral data, the social worker should: assume this information is authentic because of its source avoid using any information that does not come from the client rely only on information documented by professionals You Answered
You Answered
determine relevance of the information to the current situation Correct Answer
Correct Answer
For various reasons, the client may omit certain information when being interviewed by the social worker.
Information obtained with the client’s consent from other sources in the community can be very helpful in
completing an initial assessment. However, the information requested should be relevant to the client’s
situation and experience. 1 / 1 pts
Question 27
Which aspect of a client's behavior during an interview would BEST help the social worker to assess the
communication skills of the client?
Degree of openness with which the client discusses concerns Ability of the client to remain focused during the interview Correct!
Correct!
Number of times the client requests clarification Congruence between verbal and nonverbal behaviors of the client Only (key B) is about basic communication skills. Option (A) is emotional openness, while (C) is a cognitive
process rather than a communication skill. (D) is about assessment of the client’s current emotional state,
not communication. 0 / 1 pts
Question 28
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When legislative changes decrease government support for social welfare programs, social workers should FIRST:
organize communities to advocate for social change strengthen community networks and community practices You Answered
You Answered
closely monitor the impact of the changes on clients Correct Answer
Correct Answer
empower families to better care for themselves Although social workers would probably do options (A), (B), and (D) at some point, (key C) would be FIRST
because it is the most immediate action to take. (D) in particular could not be done until the needed
information to be found by monitoring the impact of the changes is available. 0 / 1 pts
Question 29
An empathic response includes verbalizing the social worker's understanding and:
mirroring the client's feelings
Correct Answer
Correct Answer
expressing the social worker's similar feeling
You Answered
You Answered
exploring the problem further universalizing the client's problem
An empathic response communicates to the client that the social worker clearly understands his or her
emotions (key A). Empathy is not the social worker actually experiencing the same feeling, option (B), or
generalizing the problem, option (D). 0 / 1 pts
Question 30
A 15 -year-old client confides to her social worker that she is two months pregnant and does not know who the
father is. The social worker should FIRST:
refer the client to a support group for teenage mothers advise the client to talk with her parents or guardian refer the client for immediate prenatal care You Answered
You Answered
help the client identify her worries and concerns Correct Answer
Correct Answer
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This is a clear example of starting where the client is. The other alternatives may come later in the process of
working with the girl. 0 / 1 pts
Question 31
A social worker was asked to conduct a home visit with an elderly widow to assess living conditions. The social
worker observes unlaundered clothing in the living room, pervasive pet odors, and spoiled food in the kitchen. The
woman appears confused and disorganized. The social worker should FIRST:
refer the client to homemaker services contact adult protective services You Answered
You Answered
determine family availability evaluate the client's needs
Correct Answer
Correct Answer
In order to determine an action plan, the social worker needs to understand why the present conditions are
occurring. Options (A), (B), and (C) may be appropriate later in the process. 0 / 1 pts
Question 32
In an intake interview, a father complains that his adolescent son is staying out all night and is using drugs and
alcohol. The father requests that the son be removed from the home immediately. The social worker should FIRST:
refer the adolescent to a drug treatment program locate an alternative living situation for the adolescent recommend individual counseling You Answered
You Answered
recommend that the family begin family counseling Correct Answer
Correct Answer
More information is needed before any decisions are made, so the social worker should FIRST interview the
adolescent and the family (key D). This is the important step in problem formulation.
1 / 1 pts
Question 33
The stress experienced by a caregiver is more likely to result in elder abuse when the:
caregiver is employed caregiver is not a relative
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older person is financially dependent impairment of the older person worsens Correct!
Correct!
Evidence demonstrates that the risk of elder abuse becomes greater as the mental and physical health of the
older person begins to decline. Of the options given, (key D) is most likely to result in increased demands for
care and subsequently place the older person at greater risk for abuse. 0 / 1 pts
Question 34
Permanency planning is based on the value that every child has the right to a: choice of placement settings family setting Correct Answer
Correct Answer
long-term residential placement
You Answered
You Answered
life plan in foster care The concept of permanency planning recognizes the need of every child to have a permanent home (key B)
outside of foster care.
0 / 1 pts
Question 35
A 60 -year-old man begins to exhibit an intense interest in his heritage. What does this behavior BEST represent?
Life reflection as a part of the aging process Correct Answer
Correct Answer
An indication that he is experiencing identity issues You Answered
You Answered
Symptoms of disengagement from the larger society Signs of unresolved grief for the losses he has experienced (Key A) is correct because it represents a typical part of the older adulthood stage of life. None of the other
options are indicated by the information in the stem. 0 / 1 pts
Question 36
An older person with poor hearing may exhibit all of the following reactions EXCEPT:
depression
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dementia Correct Answer
Correct Answer
paranoia You Answered
You Answered
isolation A person experiencing hearing loss is likely to experience options (A), (C), and (D) during the adjustment
period as hearing worsens. (Key B) is a cognitive disorder unrelated to physical hearing. 0 / 1 pts
Question 37
Which of the following assessment tools is the MOST effective for obtaining family history information?
Person-in-Environment (PIE) System Social network mapping You Answered
You Answered
Genogram Correct Answer
Correct Answer
Ecomap A genogram (key C) is a social work tool that maps family relationships. PIE, option (A), may include
explanations about the family and supports, but it is not an effective way to gather family history. (B) and (D)
both identify client support systems. 0 / 1 pts
Question 38
A parent meets with a social worker because of concerns about a child's behavior. The client's six -year-old child
has recently begun hitting other children, yelling at the parent, and breaking toys. During the assessment, the client
indicates that the child's other parent died two months earlier. Which action should the social worker take FIRST?
Provide the parent with behavior management techniques Refer the child to a community anger management group You Answered
You Answered
Conduct a thorough depression assessment with the child Normalize the anger as a common part of the grieving process Correct Answer
Correct Answer
Young children often respond to loss with acting out behavior. While the other actions may be taken later, the
FIRST thing a social worker should do is reassure the parent that this is most likely a normal response for
the child in this circumstance (key D).
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1 / 1 pts
Question 39
A social worker meets with a client who has difficulty eating because she fears that her food is contaminated. She
repeatedly washes and checks her food. What disorder should the social worker FIRST suspect?
Generalized anxiety Posttraumatic stress Obsessive-compulsive Correct!
Correct!
Bulimia nervosa Only (key C) is indicated by the information given. Answering the question requires a recalled knowledge of
the symptoms of obsessive-compulsive disorder. 0 / 1 pts
Question 40
A social worker and a lawyer are serving on an interdisciplinary team to provide and coordinate domestic violence
services in the community. The social worker is obligated to obtain the consent of a client before releasing
information. The lawyer is not required to obtain consent. This difference results in conflict between the social
worker and the lawyer. What should the social worker do FIRST?
Acknowledge to the team that confidentiality requirements vary by profession Correct Answer
Correct Answer
Seek modification of the team membership to exclude lawyers Divide the work of the team into legal and nonlegal functions Arrange training about differing professional ethical obligations for team members You Answered
You Answered
This is an unscored item. (Key A) would provide information to the team members, which may prevent further
conflict and enhance collaboration. Option (B) is exclusionary rather than collaborative. Option (C) does not
resolve the potential ethical dilemma and does not create a collaborative effort. There is not enough
disagreement at this point to warrant (D). 0 / 1 pts
Question 41
In social work practice, the MOST important reason for obtaining a client's social history is to provide a better
understanding of the client and to determine:
community resources which can provide needed services previous social work services used by the client details about the client's background
You Answered
You Answered
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services needed by the client Correct Answer
Correct Answer
Services needed (key D) is the answer because the social worker is initially focused on the needs of the
client, and the social history is a means to determine that. (A), (B), and (C) may be components of the social
history and may be helpful, but they are not the MOST important reason to obtain it. 0 / 1 pts
Question 42
The power imbalance between the social worker and client in the assessment process is BEST minimized by:
focusing on the client's understandings and goals
Correct Answer
Correct Answer
seeking corroboration of client information from collateral sources giving direction to the client about the content of the assessment You Answered
You Answered
determining ownership of the assessment process This is an unscored item. (Key A) minimizes the power imbalance, as it is client focused. Seeking information
about the client from outside sources enhances the power differential, as it does not involve the client. Option
(C) perpetuates the social worker’s perceived power in this relationship. Option (D) does not reduce the
power imbalance as the client may feel that the social worker is very much in control of the process. 0 / 1 pts
Question 43
What is the BEST description of empathy?
Communication of the social worker's desire to help
Nonjudgmental acceptance of client behavior You Answered
You Answered
A compassionate feeling toward another person's suffering
An insightful understanding of another person's thoughts and emotions
Correct Answer
Correct Answer
This is another recall question, requiring the knowledge that empathy means that the social worker
understands the emotions of the client without necessarily sharing them (key D). 0 / 1 pts
Question 44
One of the MOST appropriate ways to demonstrate dignity and respect for older adult clients who hold traditional
beliefs is to:
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address them by their last names and a title Correct Answer
Correct Answer
handle initial contacts in a familiar, informal way use sustained and direct eye contact You Answered
You Answered
proceed in the same way that one would with any other client group Until invited to do otherwise by the client, the social worker should address older clients in a more formal
manner, e.g., “Mr. Smith.” Informality and sustained eye contact can be interpreted as disrespectful and
would not necessarily acknowledge the unique characteristics of an older client population. 0 / 1 pts
Question 45
In testifying at a court hearing, the social worker must:
protect the client's confidentiality to the extent permitted by law
Correct Answer
Correct Answer
provide a written summary of client contact to the court You Answered
You Answered
discuss the client's case freely when testifying
allow the court to inspect the records (Key A) is the only situation that maintains client confidentiality at the court hearing. Options (B), (C), and (D)
have the social worker revealing confidential information, which is not acceptable. 0 / 1 pts
Question 46
A client requests help from a social worker to find safe and affordable housing. The client also wants to have the
housing located in a certain area of town. How can the social worker BEST provide assistance while respecting the
client's right to self-determination?
Work with the client in formulating options that consider the client's preferences and financial status
Correct Answer
Correct Answer
Refer the client to the local housing authority for information about public housing You Answered
You Answered
Contact several realty companies for information on apartments that might meet the client's budget
Inform the client that the social worker will develop a housing plan before the next scheduled session (Key A) is correct because it involves the client in problem solving by allowing the client to take the lead. In
options (B), (C), and (D), the social worker goes ahead with the approach that he or she thinks is best for the
client.
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0 / 1 pts
Question 47
The social work supervisor has noted an increase in the number of Muslim families served by the agency. The
supervisor and unit workers have little knowledge of the Muslim religion. What should the supervisor do to better
assist the Muslim families? Request Muslim families be assigned to Muslim workers only Arrange a meeting with the imam at the local mosque You Answered
You Answered
Arrange a mandatory training for the staff in religious diversity Correct Answer
Correct Answer
Locate a faith-based organization that would meet the needs of Muslim clients Social workers have an obligation to become culturally competent in their practice. A part of becoming
competent and improving services to diverse groups is to learn about the groups represented in the clients
seen at the agency. Options (A), (B), and (D) would do little to increase the cultural competence of the
agency staff. 1 / 1 pts
Question 48
When working with a client from a different cultural group, the social worker should FIRST:
ignore the difference between the client and the worker learn about the client's cultural heritage
Correct!
Correct!
treat the client the same as all other clients discuss the differences between the two cultures Part of cultural competence is for the social worker to learn about the client (key B). To ignore the difference,
option (A), could lead to a poor working relationship. Option (C), treating all clients the same, is to ignore the
social worker’s response to the individual. (D) Could be seen as intrusive early in the relationship. 1 / 1 pts
Question 49
A five-year-old is having difficulty adjusting to kindergarten. The teacher has tried to help the child adjust but has
had limited success. The teacher refers the child to the school social worker. The social worker should FIRST:
establish a behavior contract with the child observe the child in the classroom Correct!
Correct!
refer the child to outside counseling
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call the family for a conference Prior to taking any of the actions mentioned in options (A), (C), and (D), the social worker must become
directly familiar with the child’s behavior and with the teacher’s efforts in the classroom.
0 / 1 pts
Question 50
During a session, a chronically depressed client mentions that "sometimes life does not seem worth living." At this
point the MOST important task for the social worker is to:
obtain permission to notify the client's family
determine if the client has the means to commit suicide You Answered
You Answered
clarify what the client meant by the statement Correct Answer
Correct Answer
assist the client to focus on personal strengths The client’s statement may be indicative of suicidal ideation and, therefore, should be explored. This would
be the first step in completing a suicide risk assessment in this situation
0 / 1 pts
Question 51
The PRIMARY objective when beginning an interview is to:
follow all specific policy guidelines establish control of the interview You Answered
You Answered
seek to interpret responses establish open communication Correct Answer
Correct Answer
It is crucial for a social worker to establish open communication in the initial interview. This allows for proper
assessment of the client’s needs. Although policy guidelines must be followed, this is not the PRIMARY
objective of any initial interview. It is never the objective for the social worker to establish control of the
interview. Client responses can be interpreted only when there is open communication between the social
worker and the client. 1 / 1 pts
Question 52
A core value of the African American culture is:
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individualism atavism collectivism communalism Correct!
Correct!
Many African Americans ascribe to communalism (key D), a value that demonstrates a sense of
responsibility toward the greater population than to the individual. The other three options are not typical
values of African Americans. 0 / 1 pts
Question 53
A social worker assists clients during their pregnancies as a component of a maternal health program. The social
worker routinely provides assistance in accessing services. During a session, a client reports being diagnosed with
preeclampsia and does not understand the diagnosis. What is the social worker's BEST course of action to assist
the client?
Suggest that the client speak with an obstetrician or another professional who has expertise in this area Correct Answer
Correct Answer
Provide answers to the client's questions based on the social worker's understanding of the diagnosis
You Answered
You Answered
Explain to the client that the social worker is not an expert on the medical impact of conditions related to pregnancy Offer the client brochures and articles detailing information related to the health condition and its complications Even if the social worker has knowledge in this area, the client should be referred to another professional
who works more directly with such issues. Option (C) is not helpful to the client, because it does not include
a source for such information.
0 / 1 pts
Question 54
A new law is passed that affects several agency clients. The social worker wishes to explain the law's changes and
potential impact to those affected. What is the social worker's MOST effective course of action to accomplish this?
Mail a copy of the law to each client Call each client to inform them of changes You Answered
You Answered
Display a list of changes in the clients' waiting area
Discuss the changes in the law during the next session Correct Answer
Correct Answer
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(Key D) is the best option because it allows the client to ask any questions or obtain clarification as needed.
While this could be done by telephone, this would not be as efficient. Mailing a copy of the law would not
assist clients who have difficulty reading. Options (A) and (C) do not guarantee that clients will become
familiar with the information.
1 / 1 pts
Question 55
A social worker provides case management services to a family recently evicted from their apartment. The social
worker gives the family a list of available temporary housing. This action is an example of:
networking empowerment Correct!
Correct!
enabling feedback The social worker is empowering the clients by providing them with information about available resources
and encouraging them to make the contact themselves. The definitions of the other options do not apply in
this situation. 0 / 1 pts
Question 56
Which statement would accurately represent effective, ethical case recording?
The client's neighborhood is labeled as a slum.
The client's parents are called "Mom" and "Dad" in the record.
You Answered
You Answered
The client is described as "a 25 -year-old male."
Correct Answer
Correct Answer
The client is represented as "a lazy 19 -year-old boy."
Options (A) and (D) use subjective judgment that is not ethical. Option (B) is not an appropriate way to
identify the clients in the case recording. (Key C) is objective, fact-based, and does not include any opinions
or judgments by the social worker. 0 / 1 pts
Question 57
In social work with groups, the PRIMARY task of the facilitator is to further the group process toward what end?
Goal achievement Correct Answer
Correct Answer
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Group preaffiliation You Answered
You Answered
Role differentiation Norm development This is an unscored item. (Key A) is the purpose of any social work service. Options (B) and (C) are elements
of group dynamics, while option (D) is a stage in group work. 0 / 1 pts
Question 58
A child's physical appearance and intelligence are repeatedly criticized by peers and family members. The parents
provide little physical affection and affirmation. They also refuse to intervene on the child's behalf. The child is
MOST likely a victim of which type of maltreatment?
Psychological abuse Correct Answer
Correct Answer
Physical neglect You Answered
You Answered
Physical abuse Medical neglect Psychological abuse (key A) typically involves maligning an individual and inflicting emotional stress. 0 / 1 pts
Question 59
A social service agency develops a form to be used by the staff that will document steps completed by clients to
achieve desired outcomes. Use of the form is an example of which of the following tasks?
Monitoring the intervention process Correct Answer
Correct Answer
Recording systematic information You Answered
You Answered
Implementing change oriented strategies Comparing baseline data with behavior change The purpose of the form is to record actions the client has taken in working toward achievement of the
identified goals (key A). As such, it serves a monitoring function. 0 / 1 pts
Question 60
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A social worker sees a family with an alcoholic father. The adolescent son, in contrast to his younger siblings, is
clean, well dressed, and doing well in school. During the interview, he interrupts his mother several times to explain
"what she means." The child has probably assumed which of the following roles in his family system?
Hero Correct Answer
Correct Answer
Enabler You Answered
You Answered
Mascot Peacemaker This is a recall question that requires knowledge of the roles in a family system that includes an alcoholic.
The hero in this type of family (key A) exhibits behaviors that are positive, mature, and rescuing toward the
other family members. This is seen in the teenage son’s behaviors. The enabler would create an
environment that would allow the alcoholic to continue drinking. The mascot would provide humorous
experiences for the family. The peacemaker would do whatever was necessary to avoid conflict and maintain
peace in the household.
0 / 1 pts
Question 61
Renowned African American neurosurgeon Ben Carson grew up in a one-parent home, headed by his mother who
was illiterate and extremely poor. To conclude that Dr. Carson's achievements are more typical of middle- and
upper-class expectations suggests:
racial typecasting stereotypical thinking Correct Answer
Correct Answer
intergenerational mobility You Answered
You Answered
institutional racism (Key B) is correct because stereotypical thinking is based on overgeneralization, in this case expected
behavior. This is not racial typecasting (A) because the question asks about class expectations rather than
racial expectations. There is nothing in the stem to indicate that either option (C) or option (D) are applicable
to a question about class. 1 / 1 pts
Question 62
A child care worker discovers a five -year-old girl peeking under a toilet stall at a five -year-old boy. Which of the
following statements BEST explains the girl's behavior?
She has an age appropriate curiosity about bodily functions and gender differences in anatomy. Correct!
Correct!
She needs to be observed closely to assess her risk for sexual perversion.
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She is acting out as a result of premature exposure to sexual behavior. She has not successfully resolved the Electra complex. This behavior (key A) is age appropriate for a child of five years. There is no information in the stem to
indicate that options (B), (C), or (D) would be applicable in this situation. 0 / 1 pts
Question 63
During a presentation on child development, a parent asks a social worker the age at which a child begins to run.
What is the MOST appropriate response?
10 to 11 months 1 to 1.5 years You Answered
You Answered
2 to 3 years Correct Answer
Correct Answer
3.5 to 4.5 years According to developmental models, children are developmentally on target to develop gross motor
coordination, including the ability to run, between the ages of 2 to 3 years (key C). This is a recall question. 0 / 1 pts
Question 64
A community social service agency receives funding to offer group HIV education programs. In consultation with the
supervisor, the social worker realizes that a group setting for HIV education may not be the best approach to use.
The program goals require that high numbers of clients be served. What should the social worker do FIRST? Continue to offer group educational sessions Begin to offer only individual educational sessions You Answered
You Answered
Formulate a client committee to develop recommendations Correct Answer
Correct Answer
Return the money to the funding source (Key C) is correct because it allows the client population to identify the problem, if there is one, before
immediately going to a solution. The social worker may do the other options, but (key C) is the FIRST step.
Of course, option (D) is very unlikely until all possible ways to use the funding are carefully considered and
even tried. 1 / 1 pts
Question 65
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After promoting a new support group for single parents for many weeks before starting the group, a social worker is
discouraged and wants to understand the reasons for poor attendance in the first two sessions. To gain a better
understanding of the situation, the social worker should FIRST:
change the promotion tactics for the support group to reach a broader group of potential participants conduct a needs assessment to determine if neighborhood residents view the support group as a needed service Correct!
Correct!
interview other professionals for advice on how to improve the content of the support group involve community leaders who might encourage potential participants to attend the support group Lack of attendance at the start of a well-publicized program may be an indication that the program is
unnecessary. This should be determined before other options are considered. 1 / 1 pts
Question 66
Which model MOST often uses ecomaps and genograms?
Functional Psychosocial Correct!
Correct!
Existential Psychoanalytic The psychosocial model (key B) of practice places emphasis on the use of ecomaps and genograms to gain
an understanding of the person-in-environment perspective. This emphasis is not seen in the other three
approaches to practice. 0 / 1 pts
Question 67
A school social worker is interviewing a ten-year-old boy who has recently been placed in foster care due to
maltreatment. His teachers describe an increase in aggressive and anxious behaviors. What is the BEST
explanation for the child’s reactions?
School phobia Reaction formation You Answered
You Answered
Traumatic stress Correct Answer
Correct Answer
Learning disabilities
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It is not unusual for a child who has experienced a series of traumatic events (key C) in a short period to
react with anxiety and aggression. There is no indication that he has school phobia or learning disabilities.
The use of reaction formation as a defense mechanism is not evident. 0 / 1 pts
Question 68
Which value statement MOST closely represents a client's freedom to question a social worker's intervention?
The client's right to self-determination
Correct Answer
Correct Answer
The intrinsic worth and value of the individual You Answered
You Answered
The client's right to share the benefits of society
Mutual rights and responsibilities for all Options (B), (C), and (D) are all guiding principles of social work practice but do not directly relate to clients’
right to question a social worker’s intervention. (Key A) takes into account clients’ right to make choices for
their own best interest, which may mean choosing not to participate in a particular intervention or to question
its use
0 / 1 pts
Question 69
The PRIMARY focus of supervisory activity for social work students should be:
integrating theoretical knowledge with practice experience Correct Answer
Correct Answer
demonstrating that the student understands professional ethics assuring that students can use assessment tools You Answered
You Answered
helping the student use reflection skills While options (B), (C), and (D) can be a part of a social work student’s training, the PRIMARY task of
supervision is to help the student integrate theory and practice skills. 0 / 1 pts
Question 70
Unanswered
Unanswered
A social worker learns that a client's partner abuses alcohol. The client frequently calls the partner's employer to
make excuses for work absences. The client often takes primary responsibility for parenting and household duties
when the partner is recovering from alcohol binges. How should the social worker respond to these concerns?
Explore the role the client plays in supporting unhealthy family patterns Correct Answer
Correct Answer
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Offer community resource referrals for parenting support and child care Provide information about the local Alcoholics Anonymous organization Refer the client to a physician to rule out medical reasons for fatigue The social worker should begin with (key A) because that is starting where the client is to offer the most
immediate help through increased understanding by the client. The social worker might then do options (B)
and (C), with (D) a possibility if fatigue emerges as a problem.
0 / 1 pts
Question 71
Unanswered
Unanswered
A social worker in an assisted living facility learns that a resident is being financially exploited by the staff. The social
worker reports this to the facility director, who refuses to take any action. Ethically, what should the social worker do
NEXT?
Report the facility to a regulatory board Investigate the situation independently Inform the director of the social worker's obligation to report
Correct Answer
Correct Answer
Report the problem to the resident's family
According to the social work code of ethics, the social worker is mandated to report abuse and neglect,
including financial exploitation, but must also take steps to be sure employers or employees are aware of the
obligation (key C). The social worker has already conveyed the suspicions to the facility director. Before
going to the next level, option (A), (key C) must be done. Reporting to the resident’s family, option (D), would
not be relevant
0 / 1 pts
Question 72
Unanswered
Unanswered
A hospital social worker is interviewing the parents of a child who has juvenile diabetes. The mother accuses the
father of ignoring the child's medical condition, and the father accuses the mother of overprotecting the child. The
parents' behavior is MOST likely an expression of:
misunderstanding of the child's diagnosis
anger related to the parents' marital discord
differences in the parents' personalities
the parents' frustration with the child's diagnosis
Correct Answer
Correct Answer
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Although the parents disagree about managing the child’s medical situation, there is no evidence in the stem of major marital
problems, personality con±ict, or misunderstanding of the child’s illness. Having a child with a serious chronic disease can
cause frustration and con±ict in
the family system.
0 / 1 pts
Question 73
Unanswered
Unanswered
A single mother informs the social worker of her intention to relocate without notifying the father of her children. The
client is estranged from her immediate family and has been having relationship problems with the children's father.
The social worker's PRIMARY focus in the initial interview should be to:
remind the client that contact with the father is important to the welfare of the children inform the client that the local child support services unit will have to be notified of her plans assist the client in notifying the father of her intentions discuss with the client the issues leading to her decision Correct Answer
Correct Answer
This is an unscored item. Option (A) is not empowering and does not give priority to the client’s wishes.
Although that information may be important, it would not be the PRIMARY focus of the initial interview. It is
not necessary to inform child support services of the client’s intention to move. Option (C) would not be an
appropriate action to take until the client’s reason for her decision is discussed. 0 / 1 pts
Question 74
Unanswered
Unanswered
Which activity would BEST fulfill a social worker’s ethical responsibility to promote the general welfare of society? Advocating for changes to social policy issues
Correct Answer
Correct Answer
Reporting suspected child abuse as mandated Attending continuing education programs on ethics Volunteering on agency boards Although options (B), (C), and (D) are activities that can either directly or indirectly benefit clients, only (key
A) promotes the general welfare of society. 0 / 1 pts
Question 75
Unanswered
Unanswered
A group home resident who is developmentally disabled has been exhibiting inappropriate behavior. To use behavior
modification with this client, the social worker should FIRST: ask all group home staff members for their observations
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elicit the support of the resident’s parents call the day program staff and ask whether the behavior occurs there define the target behavior and develop a baseline Correct Answer
Correct Answer
This is an unscored item. A basic step in using behavior modification principles to alter behavior involves
specifying the targeted behavior and its frequency (key D). An understanding of the behavior is required
before a service plan can be developed. 0 / 1 pts
Question 76
Unanswered
Unanswered
A social worker and a client who are able to communicate with mutual understanding and without great conflict
MOST likely have established: rapport Correct Answer
Correct Answer
adjustment cooperation countertransference This is an unscored item. Rapport is based on compatibility between the social worker and the client. It
fosters mutual understanding and a strong working relationship between the two. Options (B), (C), and (D)
are not applicable in this situation. 0 / 1 pts
Question 77
Unanswered
Unanswered
The PRIMARY benefit of a multidisciplinary approach to social problems is to:
deliver services economically deliver more effective services Correct Answer
Correct Answer
foster effective collaboration encourage centralization of programs As actions that accompany a multidisciplinary approach, options (A), (C), and (D) are beneficial to the social
workers, agencies, and programs involved. However, the PRIMARY benefit is to create services that are
more effective in meeting clients’ needs. 0 / 1 pts
Question 78
Unanswered
Unanswered
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Which of the following interviewing skills is used in social work to help the client set treatment goals?
Containment Focusing Correct Answer
Correct Answer
Summarizing Reassuring This is a recall question. Focusing (key B) is helping the client define reasons for seeking services and
defining treatment goals. 0 / 1 pts
Question 79
Unanswered
Unanswered
A social worker in a senior citizens center has become aware of an elderly couple's inability to maintain themselves.
They live in a rural area without any nearby family members and are unwilling to consider alternative living
arrangements. The social worker should FIRST:
try to persuade the couple to go to a nursing home discuss referral for supportive services Correct Answer
Correct Answer
inform family members of the situation arrange for a mental status exam to be completed The social worker will support self-determination by using the least restrictive and controlling option FIRST
(key B). Option (C) is a violation of confidentiality unless there is real endangerment at issue. 0 / 1 pts
Question 80
Unanswered
Unanswered
A social worker is sensing what the client is feeling and communicates understanding of the feelings back to the
client. The social worker is using: warmth empathy Correct Answer
Correct Answer
genuineness respect
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This is an unscored item. Options (A), (C), and (D) are not social work tools used in interactions with clients.
Empathy (key B) allows the social worker to convey an understanding of the client’s feelings and of the
circumstances that prompted the feelings.
0 / 1 pts
Question 81
Unanswered
Unanswered
A child who has been physically abused will typically display all of the following behaviors EXCEPT:
protectiveness of abuser attraction to strangers Correct Answer
Correct Answer
fear of sudden movements withdrawal This is a recall question, requiring knowledge of the behavior of an abused individual. 0 / 1 pts
Question 82
Unanswered
Unanswered
A social worker in child protective services contacts a mother reported for neglect of her seven-year-old son. The
social worker should FIRST gather information for decision-making by:
observing household environment for safety risks interviewing the child and mother, separately and together reading the current report of suspected neglect Correct Answer
Correct Answer
obtaining collateral data on the mother from neighbors The social worker should begin with existing objective data (key C) before proceeding with the investigation.
Options (A), (B), and (D) are additional steps to take but would not be FIRST. 0 / 1 pts
Question 83
Unanswered
Unanswered
A client meets with a social worker because the client's spouse is physically violent and emotionally abusive. The
client expresses that she is trapped because the couple's religious beliefs prohibit divorce. How should the social
worker FIRST respond to the client's concern?
Offer to facilitate a meeting with religious leaders to discuss the situation Explore further the importance of religion in the client's life
Correct Answer
Correct Answer
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Provide the client with a referral to a domestic violence support group Challenge the client's choice to value religion more than personal safety
This is an example of “starting where the client is,” with (key B). A referral might be appropriate for the client
later, but it would not be the FIRST thing the social worker would do. Option (A) would not be appropriate
unless the client requested the meeting. Option (D) discounts the importance the client places on her
religious beliefs. 0 / 1 pts
Question 84
Unanswered
Unanswered
A lawyer obtains a court order instructing a social worker to release case records from interviews with a client. The
social worker is of the opinion that releasing the records would not be in the best interest of the client. The social
worker should:
notify the supervisor of the request from the lawyer Correct Answer
Correct Answer
advise the client to give permission to provide the record remove the harmful information in the record and then release it refuse to relinquish the records to protect client confidentiality It is important that the supervisor is made aware of the legal request in order to provide direction to the social
worker. If releasing the records would not be in the client’s best interest, option (B) could cause undue harm
to the client, which would be unethical. The social worker may not have the legal right to remove any
information or to refuse to relinquish the record. Discussing the request with the supervisor is necessary
0 / 1 pts
Question 85
Unanswered
Unanswered
A terminally ill client is concerned about being placed on life support and is unsure whether his family could make
the decision to turn off life support if there is no chance of recovery. The social worker should FIRST:
explore the client's religious faith
suggest the client hold a family conference refer the client to the local hospice arrange for the client to discuss advance directives Correct Answer
Correct Answer
(Key D) is the most empowering action, as it allows the client to discuss any wishes or options and to make
informed choices. While options (A) and (C) may become part of the intervention process at some point, they
would not be the FIRST actions as they do not address the client’s concern of having life support stopped.
Option (B) would take place after the client has fully discussed any advance directive with the appropriate
professionals.
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0 / 1 pts
Question 86
Unanswered
Unanswered
In developing a research project, what should the social worker do FIRST? Recruit people to work on the project Review the literature on the topic Write a proposal for funding Define the research problem Correct Answer
Correct Answer
This is an unscored item. The FIRST step in any research project is to define the research question. This
question will guide the literature review. Proposals for funding and recruitment of persons to work on the
project are later steps in the process. 0 / 1 pts
Question 87
Unanswered
Unanswered
A woman sees a social worker because she feels unable to fulfill her roles of mother and employee to her
satisfaction. She is experiencing role:
ambiguity conflict Correct Answer
Correct Answer
discontinuity reversal The demands of the two roles are in conflict with each other (key B). Performing well in one role can be
detrimental to the woman’s performance in the other role. In contrast, role ambiguity, option (A), is a situation
in which role expectations are not clear. 0 / 1 pts
Question 88
Unanswered
Unanswered
A client states, "I would like your opinion about how I reacted to my boss asking me to work overtime again this
week." In response, the social worker should use the technique of:
reflection stress management feedback Correct Answer
Correct Answer
universalization
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The social worker would be providing feedback (key C) when offering an opinion about a specific action,
which is what the client is requesting. Option (A), reflection, enables clients to think about their behaviors or
perceptions. The client’s request is not an example of stress management, option (B), nor is it an example of
universalization, option (D), which would be discussing ways in which the experience with the boss would
apply to everyone. Again, the client is asking about a specific action. 0 / 1 pts
Question 89
Unanswered
Unanswered
In an initial interview with a social worker, a client requests assistance with transportation for a family member
undergoing medical treatment. The agency has no provision for offering assistance with transportation needs. The
social worker should:
try to meet the transportation need personally on a short-term basis explain to the client that this request does not fall within agency function contact the physician to discuss alternative treatment locations refer the client to another agency offering transportation assistance Correct Answer
Correct Answer
It would not be appropriate for the social worker to provide transportation, even if the agency allows this
practice. Explaining the agency function does not help the client, as it leaves the client without services. It
would not be appropriate to discuss alternative treatment locations as it may not be possible in that area and
could prevent the client from obtaining the proper medical care. The only appropriate response is to refer the
client to an agency that can provide transportation services. 0 / 1 pts
Question 90
Unanswered
Unanswered
A mother and her two children have been referred to a social worker. The mother has just left an abusive
relationship with the children's father, and she and the children are living in a shelter. The social worker should
FIRST:
refer the mother to a domestic violence program determine the safety and well-being of the children respond to the family's most immediate needs
Correct Answer
Correct Answer
analyze the resources of the family's social network
(Key C) begins where the client is, which is most important in this situation. Options (A), (B), and (D) may be
relevant once the social worker has an understanding of the situation. 0 / 1 pts
Question 91
Unanswered
Unanswered
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In talking with a client, a social worker asks specific questions about the current date, mood, and memory. The
social worker is collecting data to assess the client's:
interpersonal skills intellectual ability tolerance level mental status Correct Answer
Correct Answer
These questions asked by the social worker are used as a part of a mental status exam (key D). Collection of
data on the other three characteristics would be assessed through other means. 0 / 1 pts
Question 92
Unanswered
Unanswered
Structuring a social work interview means:
identifying the case problems in the social worker's report
clarifying the roles of the social worker and the client Correct Answer
Correct Answer
bringing out the emotional problems of the client arranging the furniture in the interview room
Structuring is done at the initial phase to set client expectations for work to be done and the ways in which
the social worker and the client will interact (key B). This way, the client’s understanding of the roles is the
same as the social worker’s. 0 / 1 pts
Question 93
Unanswered
Unanswered
Which is the MOST distinctive indicator of child physical abuse?
A reddened area on the legs or arms Bruises in the shape of objects Correct Answer
Correct Answer
A broken leg, arm, or foot Frequent crying and sadness Options (A), (C), and (D) may be indicators of abuse and may require further investigation, but any of these
injuries may occur with normal childhood activities. (Key B) is the MOST distinctive.
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0 / 1 pts
Question 94
Unanswered
Unanswered
A chronically ill child is hospitalized in critical condition. The child’s parents initiate a religious ceremony at the child’s
bedside that includes a religious leader and extended family members. Hospital staff observing this ritual ask that
everyone leave the room. The family members become upset and refuse to leave the child. The nursing supervisor
asks the social worker to intervene. The social worker should FIRST:
educate the ward staff about the family’s cultural and religious beliefs Correct Answer
Correct Answer
explore the nature of the parents’ anxiety about the child’s condition ask the parents to explain the significance of the religious service explain hospital policy to the parents regarding the number of persons allowed in a room (Key A) provides an opportunity for the social worker to serve as an advocate for the family as well as
creating an opportunity to eliminate discrimination based on the staff’s misunderstanding of cultural
differences. Because the family is facing a critical situation with the child, options (B), (C), and (D) would not
be appropriate actions at this time. 0 / 1 pts
Question 95
Unanswered
Unanswered
A social worker is conducting an interview with a client whose race differs from that of the social worker. To develop
rapport, the social worker should FIRST:
examine self-attitudes and behaviors for possible biases Correct Answer
Correct Answer
acknowledge with the client any existing cultural differences appreciate human differences and experience seek consultation about the client’s racial group The FIRST step in becoming a culturally competent social worker is to honestly identify and assess any
personal biases the social worker may have. The other options may be helpful in developing rapport with the
client, but none of them would be the FIRST action to take. 0 / 1 pts
Question 96
Unanswered
Unanswered
A group of tenants has asked for assistance in improving the physical condition of a public housing unit. The social
worker should FIRST:
independently assess the extent of the problem make the local housing authority aware of the problem
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organize a meeting of all tenants to discuss the problem and possible strategies Correct Answer
Correct Answer
assist the tenants in obtaining the materials necessary to make the improvements The social worker must begin by understanding the tenants’ concerns. Once this is accomplished, the
tenants should be involved in finding an appropriate resolution to their problem. 0 / 1 pts
Question 97
Unanswered
Unanswered
A client who is gay meets with a social worker to address symptoms of depression. The social worker becomes
aware of having strong negative feelings about the client's sexual orientation. What should the social worker do in
response to the feelings?
Refer the client to another social worker Address the feelings with the client Discuss the feelings with the supervisor Correct Answer
Correct Answer
Work with the client despite the feelings Of the possible answers, (key C) is correct because a principal responsibility of the social worker is to
understand the importance of value neutrality. The feelings need to be worked through with the supervisor.
Options (A) and (B) put the social worker’s values above the role of serving the client. Option (D) ignores the
problem and is potentially damaging to the client. 0 / 1 pts
Question 98
Unanswered
Unanswered
In the initial phase of the problem-solving process, social workers apply their knowledge and skill to help clients:
negotiate their social environment understand how their past influenced their present situation explore and define a target problem Correct Answer
Correct Answer
plan to maintain gains Of the options presented, (key C) is the correct response. The problem must be identified before problem-
solving efforts are initiated. The remaining options are seen in later stages of the problem-solving process. 0 / 1 pts
Question 99
Unanswered
Unanswered
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While a social worker is facilitating a weekly support group, a client becomes very disruptive. The social worker
should:
ignore the disruptive behavior and speak to the client about the behavior after the group survey group members and decide how to respond based on their responses to the behavior ask group members to tell the client how they are being affected by the behavior Correct Answer
Correct Answer
stop the group and confront the client on the behavior in front of the members According to group intervention theory, allowing the group to respond to disruptive behavior (key C) assists in
group cohesiveness and is part of the stages of group development. 0 / 1 pts
Question 100
Unanswered
Unanswered
A client has a partner who is addicted to drugs. The client frequently assists the partner with obtaining prescription
narcotics by giving false information to physicians. Which statement BEST describes the client's behavior?
The client is violating the partner's confidentiality.
The client is acting out of concern for the partner's health.
The client is attempting to preserve the relationship. The client has underlying issues of codependency. Correct Answer
Correct Answer
Codependent behavior permits the partner’s drug use to continue while meeting some needs of the client.
Confidentiality has not been violated, and the codependent behavior would not continue if the client is
concerned about the partner’s health. There is nothing to indicate that the intent is to preserve the
relationship by continuing with these behaviors. 0 / 1 pts
Question 101
Unanswered
Unanswered
A man is frequently angry at his wife and does not let her know of his feelings. Instead, he explodes with anger at
his adolescent son. According to ego psychology, which defense mechanism is demonstrated by the man's
behavior?
Reaction formation Denial Projection Displacement Correct Answer
Correct Answer
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Ego psychology indicates that the placing of feelings about one person onto another is defined as
displacement (key D). 0 / 1 pts
Question 102
Unanswered
Unanswered
A traditional Native American/First Nations elder is seeking housing assistance. The social worker does not want to
be perceived as intrusive during their meeting. What is the BEST way to achieve this?
Ask the client to explain tribal culture Avoid asking direct questions of the client Speak softly in order to show respect to the client Avoid unnecessary direct eye contact with the client Correct Answer
Correct Answer
Option (A) is intrusive and inappropriate. Option (B) will not provide the necessary information required
during the meeting. Option (C) does not actually show respect. (Key D) is the only action that shows respect
for traditional Native American/First Nations culture. 0 / 1 pts
Question 103
Unanswered
Unanswered
A social worker is providing case management services to a client. At one of their sessions, the client expresses the
intent to join a local support group for widowed persons. The social worker is an active participant in the group. How
can the social worker ethically handle this situation? Inform the client of the social worker’s membership Correct Answer
Correct Answer
Address the issue when the client attends a meeting Refer the client to another social worker for management Discourage membership in the support group The situation has the potential of developing into a dual relationship. It is the social worker’s ethical
responsibility to establish appropriate professional boundaries so this will not occur. Knowing about the social
worker’s membership in the group enables the client to make a decision about joining the group. 0 / 1 pts
Question 104
Unanswered
Unanswered
When first interviewing a family, a social worker will make the family comfortable by:
explaining the purpose of the interview Correct Answer
Correct Answer
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asking family members about themselves self-disclosing asking the family members to explain the purpose of the interview (Key A) is the best way to reduce anxiety about what is going to take place. It clarifies the roles of the
participants and starts the interview on a neutral basis. Option (B) is intrusive and would not ease the family’s
possible discomfort. It would not be appropriate for the social worker to self-disclose at this point in the
interview. It is not the family’s role to explain the purpose of the interview. 0 / 1 pts
Question 105
Unanswered
Unanswered
Which of the following situations BEST indicates that a client is ready for termination of social work services? The client is consistently noncompliant with the service plan. The service contract is satisfactorily completed. Correct Answer
Correct Answer
The social worker is angry with the client. The client is making very slow progress. This is an unscored item. Options (A), (C), and (D) would not justify termination of services with the client.
The service plan should include client goals and means for goal attainment. Once these are met, the client is
ready for termination unless new goals are negotiated. 0 / 1 pts
Question 106
Unanswered
Unanswered
A 67-year-old client is involved in a program designed to help participants upgrade their skills through on-the-job
training. The client contacts the program’s social worker to report an inability to perform work because it is too
difficult. The client wants to be transferred to another job site but does not want to confront the supervisor with
concerns. What should the social worker do FIRST?
Discuss positive aspects of the job with the client Assist the client in developing the next steps Correct Answer
Correct Answer
Approach the client’s supervisor on behalf of the client Review the job description with the client This is an unscored item. Development of next steps can be empowering to the client, as it will identify
strengths that the client can use in problem resolution. If the job is too difficult for the client, other job
possibilities need to be explored. This makes options (A) and (D) inappropriate. To approach the client’s
supervisor would not be useful, since the client wants to be transferred.
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0 / 1 pts
Question 107
Unanswered
Unanswered
In the evaluation of a client's capacity to change impulsive behavior, it is MOST important to assess the client's:
self-esteem perceptiveness ability to delay gratification motivation Correct Answer
Correct Answer
Motivation for change is the only factor listed that directly influences a person’s capacity for change. The
other factors do not necessarily influence this capacity. 0 / 1 pts
Question 108
Unanswered
Unanswered
Process recordings are MOST appropriately used for:
evaluating social worker-client interaction Correct Answer
Correct Answer
determining amount of program funding establishing client's eligibility for service
determining social worker accountability Process recordings are case notes that provide information relating to the interaction between the social
worker and the client. Options (B) and (D) are not connected with process recording, as they are not related
to the client. Option (C) does not discuss the process of the interaction and would involve a different type of
recording
0 / 1 pts
Question 109
Unanswered
Unanswered
Which of the following components are MOST likely to be included in a social history?
Appearance and attitude Mood and affect Perceptual distortions Education and work experience Correct Answer
Correct Answer
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A social history contains factual information that includes education and work experience. Options (A), (B),
and (C) represent subjective information based on the social worker’s observations during the interview. 0 / 1 pts
Question 110
Unanswered
Unanswered
A social worker is working with a hostile client who continually arrives late for sessions. Despite discussions about
the agency regulation which requires that clients more than 15 minutes late be rescheduled, the client demands the
full appointment time. What would be the BEST action for the social worker to take?
Negotiate a compromise to avoid escalation of the client's behavior
Note the pattern in the client's file and continue to monitor the behavior
Terminate the relationship and refer the client elsewhere Discuss the client’s perspective of the schedule Correct Answer
Correct Answer
This is an unscored item. The behavior of the client is contrary to agency policies, which have been
explained to the client. To ignore this behavior or modify agency policy would encourage the client to
continue challenging the rules. The behavior is not cause for termination of services. The appropriate
response is (key D). 0 / 1 pts
Question 111
Unanswered
Unanswered
The concept of "process" in social work refers to:
the role of the social worker in dealing with the client recording what the social worker says to the client as they relate to each other the interactions of the client and social worker Correct Answer
Correct Answer
the sequence of case activities This is a straight recall question. In social work, process focuses on the dynamic between the client and
social worker (key C). Options (A) and (B) are one-sided communication, and option (D) is a non-social work
definition. 0 / 1 pts
Question 112
Unanswered
Unanswered
What is the major benefit of intensive family preservation services?
The opportunity for crisis intervention
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Empowerment of the family to participate in the process Correct Answer
Correct Answer
Long-term social work supervision with the family Removal of the primary focus from the family scapegoat Of the options available, empowerment of the family is the major benefit. The primary emphasis of this
approach is not to alter the position of the scapegoat, nor is it to provide long-term supervision of the family.
Crisis intervention may initially occur, but services offered provide longer term work with the family. 0 / 1 pts
Question 113
Unanswered
Unanswered
Family members of a client who is elderly have concerns about recent changes in the client. These include memory
loss for recent events, increasing irritability, confusion, and impaired speech. The client should be evaluated for:
chemical dependency depressive episode neurocognitive disorder Correct Answer
Correct Answer
dietary habits Although options (A), (B), and (D) could possibly contribute to some of the client’s symptoms, it is MOST
likely that the symptoms are caused by a neurocognitive disorder. A neurocognitive problem should be ruled
out prior to considering other possibilities. 0 / 1 pts
Question 114
Unanswered
Unanswered
During a supervised visit between a parent and small child, the parent suddenly becomes angry and verbally
threatens the child and the social worker. The social worker should FIRST: encourage the parent to ventilate the anger attempt to defuse the situation by talking calmly to the parent secure the safety of the child by removing the child from the room Correct Answer
Correct Answer
terminate the visit and reschedule it for another time Options (A), (B), and (D) could potentially increase the parent’s anger. The social worker’s priority is to
ensure the safety of the child by removing him or her from the room.
0 / 1 pts
Question 115
Unanswered
Unanswered
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What is the PRIMARY reason that maintenance of client records is considered to be a critical part of social work
practice?
It provides access to information to meet governmental requirements. It establishes accountability that the services were actually provided. Correct Answer
Correct Answer
It allows the social worker to debrief after difficult sessions. It facilitates transfer of records to other agencies. The client record provides documentation of services offered to the client. It may be useful in situations
described in options (A), (C), and (D), but these do not reflect the PRIMARY purpose of record keeping. 0 / 1 pts
Question 116
Unanswered
Unanswered
On an initial home health visit, a social worker learns that the client has diabetes and is in need of specialized foot
care and nail trimming. What health professional can BEST provide these services?
Osteopath Physical therapist Podiatrist Correct Answer
Correct Answer
Nurse This is a recall question that requires knowledge of multidisciplinary skills and scopes of practice, information
that social workers should have. A podiatrist (key C) specializes in foot care. 0 / 1 pts
Question 117
Unanswered
Unanswered
In an interview with a social worker, a client exhibits depressed affect, confusion about what is wrong, and
ambivalence about requesting help. The social worker should FIRST: attempt to establish trust Correct Answer
Correct Answer
refer for a medical evaluation obtain a social history consult with the supervisor
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Because the client is unsure about coming for assistance, (key A) would be the most effective response. This
must be done prior to obtaining a social history or referring the client for a medical exam. It is premature to
consult with the supervisor. 0 / 1 pts
Question 118
Unanswered
Unanswered
Which social work skill BEST communicates acceptance to a client?
Demonstrating concern Using normalizing statements Using nonjudgmental statements Correct Answer
Correct Answer
Conveying competence Use of nonjudgmental statements (key C) conveys acceptance to the client by encouraging the client to
speak openly without concern about the social worker’s opinion. While options (A) and (B) are both generally
supportive, they do not communicate acceptance of the client and his or her unique situation. Acceptance
does not involve option (D), which is a different issue. 0 / 1 pts
Question 119
Unanswered
Unanswered
A distraught client walks into a mental health agency asking for help. The client tells the social worker about going to
several other mental health agencies, saying they did not help. The social worker should FIRST:
make an appointment for the client to receive a psychological assessment offer to talk with the client about previous treatment experiences Correct Answer
Correct Answer
encourage the client to return to one of the other agencies ask the client to sign releases of information for the other agencies The social worker should begin by starting where the client is and talking about the previous experiences that
the client presents as part of the problem (key B). Options (A) and (D) might be done later, and option (C) is
not indicated as something that should be done at this point. 0 / 1 pts
Question 120
Unanswered
Unanswered
A high school social worker meets with a student whose parent became unemployed the previous month. The
student is upset because the parent has been struggling to provide the family with adequate meals since then. After
validating the student's feelings, what should the social worker do NEXT?
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Report the student's parent to legal authorities
Explore the possibility of the student obtaining a part-time job Investigate the cause of the parent's unemployment
Identify community resources to assist the family Correct Answer
Correct Answer
Because the family is struggling with a basic need, food, (key D) is correct. According to the hierarchy of
needs, those basic physical necessities come before emotional needs. Options (A) and (C) are also actions
that could antagonize the family and may not be appropriate even when (key D) has been done. 0 / 1 pts
Question 121
Unanswered
Unanswered
A social worker's 86 -year-old client is partially disabled by a stroke. To be able to live at home, the client needs to
relearn personal hygiene and feeding skills. What professional can BEST help the client with these needs?
Cognitive therapist Occupational therapist Correct Answer
Correct Answer
Behavioral therapist Physical therapist Cognitive therapists work with mental functioning. Behavioral therapists work with changing specific
behaviors, and physical therapists work with recovery from physical injury and movement. The only
appropriate option is (key B). Occupational therapists assist clients in relearning daily functioning skills such
as feeding and personal hygiene.
0 / 1 pts
Question 122
Unanswered
Unanswered
A client in a domestic violence shelter wants to return to an abusive partner. The client is concerned that the social
worker will not approve. What can the social worker do to BEST demonstrate acceptance of the client's choice?
Refer the client to other services Encourage the client to discuss the decision Correct Answer
Correct Answer
Outline concerns about the risks of returning to the partner Allow the client to direct the conversation (Key B) is required by the social work value of self-determination. It also allows the client to further explore
the decision, since support of the decision is different from acceptance.
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0 / 1 pts
Question 123
Unanswered
Unanswered
A psychologist contacts a social worker to ask the worker to fax the social history of a former client to assist with an
evaluation. The social worker should:
obtain the client’s permission to share the information Correct Answer
Correct Answer
use an old release signed by the client to share the information provide the information verbally to the psychologist refuse to fax the information for reasons of confidentiality Even though the information requested pertains to a former client, the social worker must have the client’s
permission before releasing the information. 0 / 1 pts
Question 124
Unanswered
Unanswered
A social worker is obtaining a social history on a recently admitted patient. The social worker should FIRST address:
family history vocational status the presenting problem Correct Answer
Correct Answer
any current medications Initial discussion of the client’s presenting problem will provide direction for the information to be included in
the social history.
0 / 1 pts
Question 125
Unanswered
Unanswered
A Tongan-speaking client was scheduled for a court ordered evaluation. She failed to attend the appointment even
though transportation was provided. The driver reported nobody was home. The client said she was in the house
asleep. The social worker should FIRST assess for:
substance abuse motivation depression communication Correct Answer
Correct Answer
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The social worker must FIRST determine whether or not the client understood the expectations. Where the
client’s first language differs from that of the dominant culture, dealing first with communication issues is
paramount. 0 / 1 pts
Question 126
Unanswered
Unanswered
Social workers anticipating the interruption of services to clients who are still in need should:
withdraw services gradually counsel with them in private evaluate unmet goals assist in making arrangements for continuation of services Correct Answer
Correct Answer
Social workers are obligated to assist clients through referrals when there is an ongoing need that will no
longer be met. The code of ethics requires that (key D) be done. 0 / 1 pts
Question 127
Unanswered
Unanswered
A child living in a family with an alcoholic member is MOST likely to experience:
sexual abuse attention-deficit/hyperactivity disorder depression Correct Answer
Correct Answer
poverty While (A), (B), and (D) may occur in a family with an alcoholic member, the child is MOST likely to
experience depression (key C). 0 / 1 pts
Question 128
Unanswered
Unanswered
When an incident of parental abuse of a child occurs, the social worker should FIRST determine the:
extent of alcohol/substance abuse in the family amount of bruising, discoloration, or fractures risk of future harm Correct Answer
Correct Answer
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psychosocial history of both parents It is necessary to FIRST determine whether or not the child is in immediate danger (key C). Assessment of
the child’s injuries should be completed by medical personnel. Options (A) and (D) would be part of a
subsequent investigation, and family assessment and would not be the FIRST step for the social worker to
take. 0 / 1 pts
Question 129
Unanswered
Unanswered
According to attachment theory, what is the PRIMARY basis of a person's internal model of relationship patterns?
Present circumstances Ongoing positive appraisals Early childhood experiences Correct Answer
Correct Answer
Perceptions of others' behaviors
(Key C) is correct, according to attachment theory. A person’s relationships are determined by his or her
attachment to a caregiver in early childhood. The other options, (A), (B), and (C), may be involved in the
formation of relationship patterns but are not PRIMARY. 0 / 1 pts
Question 130
Unanswered
Unanswered
A social worker meets with a client for the first time. The client is a member of a minority group. Although the client's
issues center around depression, the social worker suspects that some of the concerns are related to racial
discrimination. What is the MOST appropriate way for the social worker to explore this impression?
Directly ask the client about personal exposure to racist behaviors Question the client about personal feelings about racial group membership Concentrate on building a relationship within which the client can voice racial concerns Correct Answer
Correct Answer
Assume that the client will discuss the issue if it relates to the depression This is an unscored item. Before directly questioning the client about racially related themes, the social
worker must begin by establishing rapport with the client (key C). Option (D) is incorrect because it presents
the social worker acting on assumptions, which is inappropriate. 0 / 1 pts
Question 131
Unanswered
Unanswered
In a longitudinal research design, a panel study would involve:
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double blind methodology the use of a control variable in the study examination of the same subjects over time Correct Answer
Correct Answer
comparison of change in sample subgroups over time This is a recall question that requires knowledge of the definition of a longitudinal design. Longitudinal
studies examine participants over a period of time (key C). 0 / 1 pts
Question 132
Unanswered
Unanswered
Which of the following behaviors of an eight-month-old baby might indicate a delay in normal physical growth and
development?
Child is feeding self a cracker. Child does not speak a word. Child drops a toy and looks to find it. Child does not sit up without assistance. Correct Answer
Correct Answer
Options (A), (B), and (C) are normal behaviors for a child of eight months. Of the options, (key D) is the only
one that indicates possible delayed development. A child eight months of age should be able to sit
unassisted. 0 / 1 pts
Question 133
Unanswered
Unanswered
A social worker meets with a patient who has cancer and is being cared for by a relative. The relative, who makes
minimum wage, provides the sole financial support for the household. The patient complains that the relative does
not provide enough for the patient financially. What action would be the MOST appropriate for the social worker to
take?
Explain to the patient that options are limited Determine if there is another caretaker available Assist the patient with accessing community resources Correct Answer
Correct Answer
Refer the patient to a support group Exploration of community resources would be the first step to take with this client. There is not enough
information in the stem to support any of the other options as correct answers.
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0 / 1 pts
Question 134
Unanswered
Unanswered
The type of hallucination MOST prevalent for individuals diagnosed with schizophrenia is:
auditory Correct Answer
Correct Answer
tactile visual olfactory While it is possible for a person with schizophrenia to have any of these, auditory hallucinations (key A) are
MOST common. 0 / 1 pts
Question 135
Unanswered
Unanswered
A social worker works with a large number of gay and lesbian clients. The social worker notices that many of them
have a common issue of low self-esteem stemming from the perception that society labels them as "bad." How can
the social worker BEST address this situation?
Lobby for new laws to fight against homophobia Educate community members on gay and lesbian issues Refer the clients to a gay or lesbian therapist Offer a gay and lesbian support group Correct Answer
Correct Answer
The offer of a support group (key D) is correct because it would create an immediate impact to provide
support for an often marginalized population. Options (A) and (B) are opportunities to advocate by working
on a macro level, but any benefits are very long-term. Option (C) would be avoiding the social worker’s
responsibility and would be inappropriate.
0 / 1 pts
Question 136
Unanswered
Unanswered
An agency's board of directors meets with the social work director to discuss its recommendation for a management
position. The team is reluctant to recommend the most qualified applicant due to concerns that the applicant's
deafness will prevent effective performance in the position. What should the social work director do?
Support the management team's position by offering the position to the second strongest applicant
Explore necessary reasonable accommodations when offering the position to the applicant Correct Answer
Correct Answer
Schedule a second interview with the applicant to further assess skills and ability to perform in the position Offer the position to the applicant on a probationary basis pending physician's approval
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This is an unscored item. A physical disability is not a barrier to employment unless it prevents the person
from completing requirements of the job. Making reasonable accommodations for members of the workforce
who have a disability is a legal requirement. 0 / 1 pts
Question 137
Unanswered
Unanswered
Using a strengths perspective, the FIRST step in the assessment of a client's ability to benefit from intervention is to
determine the client's:
history of problem-solving cognitive level of functioning emotional response to the problems definition of the problem situation Correct Answer
Correct Answer
The social worker cannot be of assistance without FIRST allowing the client to define the problem and
possible ways to solve it (key D). Options (A), (B), and (C) may become evident during the definition of the
problem situation (key D). They are not the real FIRST step. A therapeutic relationship should always start
with defining the problem. 0 / 1 pts
Question 138
Unanswered
Unanswered
A ten -year-old child is violent toward other children at school and intimidates them into giving away their lunches.
The BEST course of action for the school social worker is to:
obtain a report from the teacher about the child's behavior
request a psychosocial assessment of the child request a conference with the parents and teacher Correct Answer
Correct Answer
meet with class to teach conflict resolution skills The social worker must first evaluate the child’s present circumstances at home and at school, and begin to
involve the parents in the problem-solving process. A psychosocial assessment of the child would follow.
Option (D) does not address the issues specifically related to the child. 0 / 1 pts
Question 139
Unanswered
Unanswered
During the latter stages of an individual's alcohol addiction, what are immediate family members MOST likely to do?
Demonstrate high-level reality testing abilities
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Disengage from the addicted person Blame the addicted person for the alcoholic behavior Assume many of the addicted person's responsibilities
Correct Answer
Correct Answer
According to the stages of addiction, the latter stage typically involves the inability of an individual to fulfill
responsibilities, so family members must assume them (key D). The other three options represent earlier
stages of addiction. 0 / 1 pts
Question 140
Unanswered
Unanswered
In an effort to make more effective referrals for clients, a social worker in a community service center spends
several days visiting local agencies and meeting service providers. This practice is an example of:
consultation networking
Correct Answer
Correct Answer
collaboration evaluation Social work networking (key B) involves meeting other providers in order to broaden collaborative efforts for
the benefit of clients. Option (A) involves obtaining information from a colleague or colleagues who may be
more familiar with a particular issue. Collaboration, option (C), is people working together on an already
identified project. 0 / 1 pts
Question 141
Unanswered
Unanswered
The adult children of a person recently diagnosed with Alzheimer's disease will MOST likely demonstrate which of
the following emotional reactions?
Immortality versus extinction Isolation Depression Denial Correct Answer
Correct Answer
Individuals experience the stages of grief in learning of the expected loss of the person they have known, as
may occur with Alzheimer’s, in much the way they would a loss by death. Denial (key D) is the common initial
reaction in these stages. Options (B) and (C) may develop later in the grief process. Option (A) is a normal
stage of development and is not applicable here.
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0 / 1 pts
Question 142
Unanswered
Unanswered
Which of the following factors is MOST important in determining family adjustment to a child’s disability?
Geographical proximity of the family doctor The availability of social work services The onset of the child's condition
Correct Answer
Correct Answer
Accessibility of the family dwelling This is an unscored item. Being geographically close to the doctor (A) might make it easier for the infant to
receive medical care, but it would not determine the family’s ability to adjust to the disability. This is the same
for having available social work services (B). The accessibility of the family’s dwelling (D) is not a determining
factor in how the family will adjust and would not necessarily be a concern for the family. The sudden or
gradual onset of the condition (key C) is the best factor in indicating how the family will adjust.
0 / 1 pts
Question 143
Unanswered
Unanswered
A social worker meets with a client for an initial interview at a substance abuse center. The client reports a lengthy
history of alcohol use and is now experiencing a reduced effect after consuming the same amount of alcohol. What
aspect of alcohol use is the client describing?
Addiction Tolerance Correct Answer
Correct Answer
Intoxication Abuse Tolerance (key B) is the body’s requirement for larger amounts of alcohol in order to achieve the same effect,
or high. This question requires recall of the definition of tolerance. 0 / 1 pts
Question 144
Unanswered
Unanswered
Which statement BEST describes the concept of privileged communication for social workers?
It provides the legal grounds for confidentiality. Correct Answer
Correct Answer
It permits the social worker the discretion to share client information. It prevents client information from being shared at agency case conferences. It protects clients who report planning violent acts.
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This question requires recall of the definition of privileged communication. Privileged communication is the
foundation of confidentiality and ensures clients that communication will be kept private except in cases of
potential harm (key A). Option (C) is incorrect because there are legal provisions allowing necessary intra-
agency communication. 0 / 1 pts
Question 145
Unanswered
Unanswered
A client describes being very close to siblings when they were all young children but drifting apart emotionally in
midlife. Since retiring, the client wishes to become closer to two siblings who reside in another town. The client is
describing:
an unhealthy desire to reconstruct family of origin emotions a need for closeness that would best be filled locally unrealistic expectations because of distance and time barriers a typical life course pattern at this stage of development Correct Answer
Correct Answer
During later adult years, it is not unusual for a person to reestablish contact with family of origin members. It
is not a pathological desire but rather a way of establishing a sense of continuity and connectedness. (Key
D) is correct. 0 / 1 pts
Question 146
Unanswered
Unanswered
A social worker working with a troubled fifth grader and the family learns that the student has been suspended from
school for two weeks. The social worker contacts the principal of the school to encourage an alternative punishment
that would not further harm the student's grades. In this situation, the social worker is fulfilling the role of:
mediator enabler advocate Correct Answer
Correct Answer
liaison The act of contacting the principal is advocacy on the part of the social worker. The social worker is
attempting to effect a change that would benefit the client. 0 / 1 pts
Question 147
Unanswered
Unanswered
A social worker is assisting a couple on a child protective services matter. The husband calls the social worker to tell
her that he recently learned he is HIV positive. He asks the social worker to keep the information confidential. The
social worker should FIRST:
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tell the wife the husband is HIV positive report the husband's status to the local health department
assure the husband that everything he tells the social worker is confidential encourage the husband to inform his wife of his HIV status Correct Answer
Correct Answer
Although jurisdictional laws and regulations may govern what the social worker does with the information, the
immediate FIRST action is to encourage the client to share the information with his wife. 0 / 1 pts
Question 148
Unanswered
Unanswered
A social worker at a mental health agency is working with a person who is homeless. The social worker is
concerned about the physical safety and health of the client. What action should the social worker take? Insist that the client seek admission to a shelter Refuse to provide services unless the client enters a shelter Describe available health care and housing options to the client Correct Answer
Correct Answer
Seek involuntary psychiatric commitment for the client This is an unscored item. Options (A), (B), and (D) provide the client with no choice. Providing housing and
health care options from which to choose (key C) is a way to empower the client and help restore the worth
and dignity of the individual. 0 / 1 pts
Question 149
Unanswered
Unanswered
During a meeting with a social worker, the client describes an inability to sleep at night and a decreased appetite. In
addition to assessing the client's symptoms, the social worker should also FIRST assess for:
cultural values environmental stressors Correct Answer
Correct Answer
the client's self-concept
the social worker's role with the client
An initial social work assessment always includes exploration of environmental stressors. Exploration of the
client’s cultural values and self-concept will occur later. Although the client is given an explanation of the
social worker’s role early in the contact, this does not constitute an assessment of the relationship.
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0 / 1 pts
Question 150
Unanswered
Unanswered
A social work manager is preparing to work on the program's budget for the coming year. There is a better chance
of it being funded if the social worker develops a budget that requests:
precise funds needed for different categories of expenditures Correct Answer
Correct Answer
an increase for more than is needed to secure adequate funding funds for overall expenditures without showing each budgeted item separately the same funding as was approved in the previous year's budget
This is an unscored item. (Key A) is the only choice that provides a realistic portrayal of the agency’s
budgetary needs for the coming year. Options (B) and (C) are not good financial practices. Option (D) does
not allow for necessary increases in operating expenses caused by inflation. 0 / 1 pts
Question 151
Unanswered
Unanswered
Piaget's period of "formal operations," during which an individual becomes capable of thinking conceptually and
using hypotheses, begins during approximately which developmental time frame?
Early adolescence Correct Answer
Correct Answer
Latency Early adulthood Late adolescence This is a recall question. According to Piaget, the period of formal operations begins to occur in early
adolescence (key A). 0 / 1 pts
Question 152
Unanswered
Unanswered
Knowledge of family life cycle theory enables social workers to:
predict the psychosocial development of individual family members determine levels of family developmental task accomplishment Correct Answer
Correct Answer
assess dysfunctional family interactions explain family violence risks
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Family life cycle theory looks at the progression of the family from stage to stage as it achieves
developmental tasks (key B). It does not include the other options.
0 / 1 pts
Question 153
Unanswered
Unanswered
An intake social worker at a family service agency realizes that many people who make initial contact with the
agency are unable to come for service because the agency is not open during evening hours. Agency policy
prohibits evening operation. In attempting to change this policy, what should the social worker do FIRST?
Request that the concern be placed on the agenda for the next staff meeting Correct Answer
Correct Answer
Start a petition to extend the agency’s hours Explore grants for funding evening hours Suggest a cost-benefit analysis This is an unscored item. The FIRST step to take is to discuss the concern with the entire staff. This will
provide a forum for discussion of the issue as well as a sharing of possible ways to address the concern. The
remaining options may become steps to take at a later date.
0 / 1 pts
Question 154
Unanswered
Unanswered
The MOST effective way to safeguard against differences between experimental and control groups is to:
match subjects in the different treatment conditions partial out differences using analysis of covariance randomly assign subjects to the treatment conditions Correct Answer
Correct Answer
subject the data to factor analysis (Key C) assures there is no bias in the group assignment of subjects, thus increasing the chance of similarity
of the two groups.
0 / 1 pts
Question 155
Unanswered
Unanswered
The child in an alcoholic family who is funny and consistently entertains the family members is assuming the role of
the:
scapegoat hero
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lost child mascot Correct Answer
Correct Answer
Family members in an alcoholic family tend to take on roles. In this case, the child’s role is that of mascot
(key D), distracting from family dysfunction by entertaining. Option (A), the scapegoat, becomes the recipient
of blame, and (B), the hero, reacts by overachieving. In option (C), the lost child simply becomes invisible. 0 / 1 pts
Question 156
Unanswered
Unanswered
A father meets with a social worker to talk about problems he is having with his teenager. At different points during
the meeting, the social worker restates the issues in more concise and simplified terms. The social worker is using
what practice technique?
Reflecting Feedback Paraphrasing Correct Answer
Correct Answer
Probing Paraphrasing (key C) expresses the relevant points of what the client has said and provides validation that
the client was heard. Reflecting involves stating what the client is feeling at that moment. Feedback is an
objective analysis of actions and their resulting effects. The social worker is not using probing, which would
involve further exploration of the client’s feelings, experience or situation. 0 / 1 pts
Question 157
Unanswered
Unanswered
Group supervision is MOST effective when it:
increases the comfort level of staff in their surroundings orients less experienced staff to role expectations enables staff to share failures with peers to improve practice is able to address common learning needs of supervisees Correct Answer
Correct Answer
The goal of group supervision is not to increase staff comfort. While options (B) and (C) may exist during the
group supervisory sessions, this type of supervision is MOST effective when those being supervised have
their common learning needs addressed. 0 / 1 pts
Question 158
Unanswered
Unanswered
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To prepare a preschooler for hospitalization, the social worker should FIRST:
emphasize the pleasant aspects of the experience arrange for the child to take a preliminary trip to the hospital Correct Answer
Correct Answer
ask physicians to explain to the child what will happen in the hospital suggest that parents remain calm (Key B) will help prepare the child emotionally for the hospitalization. It would be unfair to the child to
minimize the negative aspects of hospitalization and emphasize the positive aspects (A), as this may not
reflect the reality the child will experience. Option (C) is not likely to be helpful to a child with little or no basis
for understanding medical procedures. There is no mention of the parents being distraught, so option (D)
would be incorrect. 0 / 1 pts
Question 159
Unanswered
Unanswered
What characterizes the stage of immobility in a crisis situation?
An increase in resource mobilization The absence of emotional stability and control in daily functioning An inability to adapt to changes or cope with current stressors Correct Answer
Correct Answer
A state of homeostasis in the client system A person in the initial stages of a crisis is likely to experience some degree of immobility because previously
used coping behaviors are not effective. The immobility interferes with the identification and use of
resources. A period of homeostasis does not occur until the crisis has been successfully resolved
0 / 1 pts
Question 160
Unanswered
Unanswered
In comparison with that of an adult, the social history of a child MOST likely contains more extensive information on
which of the following categories?
Identifying information on the client History of the presenting problem Observations by a social worker Developmental history of the client Correct Answer
Correct Answer
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0 / 1 pts
Question 161
Unanswered
Unanswered
In social work practice, color blindness means disregarding:
socioeconomic differences cultural commonalties individual personality characteristics racial and ethnic differences Correct Answer
Correct Answer
The correct answer (key D) is the only option that deals with color or racial differences. Color blindness
assumes that visible outward appearances, such as race and ethnicity, are not indicators of individual
differences. Option (A) considers class rather than race, and neither class, cultural commonalties (B), nor
individual personality traits (C) are visible, outward differences. 0 / 1 pts
Question 162
Unanswered
Unanswered
Siblings are referred to the school social worker. Teachers are concerned that the children are often absent, have
hygiene problems, and have not been participating in school activities. The social worker should FIRST:
make a referral to the housing authority ask the children about their home environment Correct Answer
Correct Answer
develop a contract with the parents, outlining expectations interview the children privately to investigate for possible abuse Information in the stem indicates that the children are possibly experiencing parental neglect. To make this
determination, the social worker would FIRST meet with the children. Options (A) and (C) are clearly
premature actions to take. Absence from school and poor hygiene are insufficient indicators of abuse, so
option (D) is not correct. 0 / 1 pts
Question 163
Unanswered
Unanswered
Which of the following documents is a means used by social workers to facilitate implementation of an intervention
plan with a client?
A service outcome checklist A protocol statement A written service contract Correct Answer
Correct Answer
A termination agreement
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This is an unscored item. A written service contract (key C) implies an agreement between the client and the
social worker on goals to be worked on and services to be provided. 0 / 1 pts
Question 164
Unanswered
Unanswered
A social worker visits an elderly client whose grandchildren also live in the client's home. The client is unable to
perform activities of daily living and is found lying in a soiled bed in a windowless room. When the social worker
questions the grandchildren, it is discovered that no family members are home during the day. The social worker
should:
make a report immediately to adult protective services Correct Answer
Correct Answer
give the family a list of nursing homes in the area for consideration contact other family members in the area and inform them of the situation insist that at least one grandchild remain at home during the day Options (B), (C), and (D) are tasks the social worker may do at some point, but immediate reporting (key A)
is a legal and ethical obligation. 0 / 1 pts
Question 165
Unanswered
Unanswered
A 20 -year-old contacts a social worker who is the parent of a friend. The young adult discloses to the social worker
a previous history of sexual abuse and social service involvement. The young adult asks to come to the social
worker's home to seek help related to the abuse. In response, the social worker should:
talk with the social service agency to review the records consult the previous social worker who worked with the young adult allow the young adult to visit as requested explain the conflict of roles and offer to arrange a referral Correct Answer
Correct Answer
It is a conflict of interest and an ethical issue for the social worker to consider any of the first three options.
The only acceptable option, from an ethical perspective, is for the social worker to explain the conflict of roles
and arrange a referral. 0 / 1 pts
Question 166
Unanswered
Unanswered
A social worker notices bruises on a client's arms and asks about them. The client begins to cry and states, "My
spouse didn't mean to hurt me." The social worker should FIRST determine:
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resources available to the client in the community the client's wishes concerning the violence
the type and extent of abuse patterns in the family the potential of immediate danger to the client Correct Answer
Correct Answer
Physical safety and security (key D) are the FIRST concerns in the hierarchy of needs. The other options are
potential tasks, but not the FIRST. 0 / 1 pts
Question 167
Unanswered
Unanswered
A client who has recently moved from a rural area to a large metropolitan city has been referred to a social worker
for high-risk pregnancy services. She has missed or has been late for all of her appointments. Based on limited
contact, the social worker does not view the client as noncompliant. The social worker should FIRST:
find an agency that is closer to the client's home
explore the client's adjustment to living in the city
Correct Answer
Correct Answer
ask the social work supervisor for guidance develop a contract addressing missed appointments The social worker should begin with exploring the client’s adjustment to recent changes (key B), allowing the
client to express possible barriers and concerns. Understanding the client’s issues with keeping her
appointments is necessary before determining the next steps, which might be any of the other options. 0 / 1 pts
Question 168
Unanswered
Unanswered
A social worker is unable to understand a client who has limited English proficiency. What approach would be MOST
helpful for the social worker to use?
Explore with the client the use of an interpreter Correct Answer
Correct Answer
Ask the client to bring in a trusted family member to interpret Ask the client to speak more slowly and clearly Suggest a referral to another agency
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11/3/23, 10:36 PM
MSW Practice Test: MSW Advanced Standing-2022 Fall Quarter 08/29-11/20
https://waldenu.instructure.com/courses/17315/quizzes/13999
65/65
It would not be in the client’s best interest necessarily to have a family member interpret what the client is
saying, as there may be confidentiality issues to consider. It is not the client’s responsibility to change his or
her level of language ability to ensure that the social worker is able to understand. While a referral to another
agency may be necessary at some point, it should take place only after exploring other options such as using
an interpreter. 0 / 1 pts
Question 169
Unanswered
Unanswered
The basic function of the mental status exam is to assess whether there is a need to refer clients for:
substance abuse screening psychological intelligence testing forensic screening psychiatric or neurological examination Correct Answer
Correct Answer
This is a recall question. A mental status exam assesses the mental health and neurological functioning of
the client, to determine whether there is a need for (key D). Option (A) is specific to drug abuse, (B) is an
intelligence test, and (C) is specific to the court system and does not indicate whether a client is functioning
with basic mental health. 0 / 1 pts
Question 170
Unanswered
Unanswered
A social worker providing substance abuse services is concerned that an adolescent client may be actively using
drugs. After discussing the concern with the client, the social worker remains unsure about the client's drug use. The
social worker should NEXT interview the client’s:
teachers peers parents Correct Answer
Correct Answer
grandparents This is an unscored item. The social worker should speak with the parents of the adolescent (key C) before
obtaining information from resources outside the family. It would not be appropriate to question teachers, the
grandparents, or the client’s peers about the possible drug use. Quiz Score: 21
out of 170
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