4-2 Short Paper The Consultant's Role

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The Consultant's Role 1 4-2 Short Paper: The Consultant's Role Javier Macias Southern New Hampshire University PSY-618-X4286 Sem in Industrial & Org Psych Dr. Kayla Finuf 06/05/2024

The Consultant's Role 2 The Consultant's Role The consultant engaged to assist the Sullivan Soap Company must adopt a comprehensive approach in crafting their strategy for the company's revitalization. This holistic methodology integrates all facets of the organization, fostering unity among departments to function as a single, synergistic team (Indeed Career Guide, 2021). Such an approach facilitates collaborative efforts among employees toward shared objectives, ensuring everyone comprehends how their contributions can impact the company holistically. Moreover, a holistic approach empowers employees, encourages diverse perspectives, identifies challenges, and devises solutions, ultimately fortifying the organization's overall resilience (Indeed Career Guide, 2021). A critical issue plaguing the Sullivan Soap Company stems from ineffective leadership, suggesting that a managerial intervention may prove most effective. By adopting this approach, the consultant can address the spectrum of leadership styles prevalent within the company. From Jack's laissez-faire approach in development and production to Jim's authoritarian style in distribution, a nuanced understanding of each leader's disposition is imperative. However, altering Jim's leadership approach may pose challenges, given his predisposition to unilateral decision-making and reluctance to consider alternative viewpoints. Consequently, consulting with CEO Grace becomes imperative, jointly formulating strategies to either retain leaders amenable to adaptation or facilitate their departure if unwilling to align with the company's evolving direction. According to Hale (2007), collaborative partnership with clients entails involving all stakeholders in decision-making processes, leveraging their specialized expertise to inform

The Consultant's Role 3 strategic initiatives. Similarly, the consultant must possess a diverse skill set encompassing motivation, leadership, and organizational development to effectively address the myriad challenges facing the Sullivan Soap Company. Observing divisions within the company will shed light on underlying causes of demotivation, declining productivity, and waning morale, necessitating tailored interventions to rectify these issues. Notably, the accounting division, exemplified by Adam's team, embodies a vibrant work culture characterized by mutual support, innovative thinking, and job satisfaction, indicative of a conducive environment fostering employee well-being and productivity. Establishing robust relationships with divisional leaders, in addition to co-founders, emerges as a cornerstone of the consultant's strategy. Cultivating trust and credibility through effective communication and regular updates fosters a sense of inclusivity and collaboration within the organization (Indeed Career Guide, 2021). Feedback mechanisms facilitate open dialogue, enabling stakeholders to voice concerns, suggest improvements, and collectively steer the company toward success. Particularly crucial is the consultant's rapport with CEO Grace, whose endorsement of formulated strategies is pivotal to their implementation. Acknowledging Grace's pivotal role in both the company's inception and its future trajectory underscores the significance of securing her support and alignment with proposed initiatives. Addressing Grace's inclination to prioritize familial relationships over organizational imperatives necessitates a delicate balance between compassion and accountability, emphasizing the imperative of enforcing governance principles to ensure sustainable business practices and organizational success. Dynamic Management

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