CQ Assememnt essay
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Philosophy
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Feb 20, 2024
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docx
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Liberty University School of Divinity Research Paper: CQ Assessment Assignment Submitted to: Professor Philip Coppola In partial fulfillment of the requirements for the completion of GLST 650: Intercultural Communication
By
Veronica Spencer
September 26, 2023
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Content Introduction
CQ Drive
CQ Knowledge
CQ Strategy
CQ Action
Conclusion
Bibliography
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Introduction There are many different cultures and tradition all over the world. I know there are times when I cannot understand some people that are from other countries and I am pretty sure they probably do not always understand what I am saying because I tend to talk to fast around others. When I do find myself speaking with other I truly hope they do not think I am making fun of their culture because I tend to talk fast. According to the assessment the Cultural Intelligence (CQ) assessment is the capability of a person or individual on how they functioning adequately in many of cultural backgrounds, rather it is domestically or internationally. The CQ assessment helps to identify: the drive, knowledge, strategy and action as they begin to maintain the prospects in order to maneuver through the cultures. This essay contains the results from my own
personal assessment. It will show the results in the area of my strengths as well as the weakness, to help me fix the areas of weakness in order to be a better help for a greater impact in all the world. CQ Drive The CQ Drive demonstrate the levels of your interest, persistence, and confidence during multicultural interactions according to the assessment.
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The CQ Drive is the extent to which you are energized and persistent in your approach to multicultural situations.
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The CQ Drive have three Sub-Dimensions interest categories they are: Intrinsic, Extrinsic and Self-Efficacy. The Intrinsic interest sub-dimension-its enjoyment comes from the experiences of diverse cultures. Extrinsic interest- the benefits are gaining from the experiences of diverse cultures. Self-Efficacy
interest- in order to be effective you need confidence from situations to be effective in cultural diverse. 1
www.culturalQ.com
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www.culturalQ.com
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My CQ assessment overall score was in the moderate and low level. The categories ranges were: Intrinsic-78, Extrinsic-84, and Self-Efficacy-56. According to the assessment, the area I need to gain more from is the Self-Efficacy. Self-Efficacy speaks on confidence. I need to gain more confidence in situations in order to be effective in the cultural diverse. According to Livermore, talking to others who have been successful working in the culture, finding someone to be your interpreter and coach along the way, and gaining some small, positive experiences are all ways to improve your self-confidence in cross-cultural work.
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CQ Knowledge According to the assessment, CQ Knowledge is the degree to which you understand how culture influences how people think, behave and your level of familiarity with how cultures are similar and different.
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There are four Sub-Dimensions categories for CQ Knowledge they are: Business, Values & Norms, Socio-Linguistic and Leadership. The business knowledge- its concern with the systems for economic and legal. Values & Norms- has the knowledge for: beliefs, social interaction, religious and values. According to Livermore, by growing your CQ Knowledge, you can better understand things you may otherwise miss when moving into a new cultural context.
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My CQ Knowledge scores were: Business: 35, Values & Norms: 42, Socio-Linguistic: 72
and Leadership: 24. The scores were somewhat low for the categories. As we grow in CQ Knowledge, we need to understand some basics about communication and language and their relationship to culture.
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Without knowledge of how culture affects your own and others’ 3
David Livermore, Leading with Cultural Intelligence: The Real Secret to Success, Second Edition
. (American Management Association, 2015), 51.
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www.culturalQ.com
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David Livermore, Leading with Cultural Intelligence: The Real Secret to Success, Second Edition
. (American Management Association, 2015), 70.
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Ibid, 80-81.
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behavior, you interpret the world through your own cultural lens, failing to attribute differences in behaviors and beliefs to cultural influences.
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In the CQ Knowledge category I need to focus on
Leadership because it was the lowest of all the scores. I have to learn how to undo any thoughts whether they are stereotype or not on how I may be seen by others individuals from different cultures context. This kind of knowledge of a specific culture will help you to operate in that environment, build relationships, communicate effectively, and negotiate well—all of which are important skills for leaders.
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CQ Strategy CQ Strategy is the key link between our cultural understanding and behaving in ways that
result in effective leadership.
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There are three sub-dimension categories: planning, awareness and
checking. My overall score for this category was 54. According to the report I clearly need to work on planning and checking. The awareness category score was in the moderate level. I have come to the conclusion that I need to start focusing and planning more. According to the author Livermore, the real goal of CQ Strategy is to reflect on the lessons learned from one situation and accurately apply your insights to future situations.
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There are lessons I am learning at this moment that will help for a later time. But I must remain focus! When I become more conscious about planning or having a strategy I need to be aware of what is going on. These results teaching me a lot about self. In order for me to continue to spread the gospel I will need to start with a strategy (plan), become aware and start checking. Without a strategy how can we go cross-cultural and into other regions without it! What might work for our
culture, may not work for another culture! It is good to get feedback from other cultures. Self-
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https://cultureplusconsulting.com/2015/06/20/understanding-cultural-intelligence-what-is-cq-knowledge/
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Livermore, 48. 9
Livermore, 137. 10
Livermore, 140.
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awareness is a key strategy for fending off a great deal of the frustration, burnout, and fatigue that occur in cross-cultural work.
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I tend to get frustrated quickly, because I do not understand what they are saying or how their customs are to certain things. I am pretty sure the way we do things in our culture might frustrate them as well. One more important way to develop CQ Strategy is to seek out information so you can determine whether your plans fit with what you are observing as you interact with people in other cultures.
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When we beginning to look back we
must try to consider the strategy used was a good plan for the situation. Livermore stated, the goal is to get more and more adept at planning ahead of time and remaining aware of what is going on in yourself and others as you interact, and to monitor whether your strategy is working.
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I can agree with the statement! CQ Action CQ Action is the extent to which you act appropriately in multicultural situations and it includes your flexibility in verbal, nonverbal behaviors and your ability to adapt to different cultural norms.
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This Action has three sub-dimensions: speech, verbal and nonverbal. My overall score was moderate. I was surprise at the overall score for CQ Action. Because I tend to get frustrated when I do not understand someone. For example, when I call to pay a bill and they connect me to someone I do not understand, I get mad and then say can I get someone who speaks English or someone that understand what I am saying. Communication is the key for spreading God’s word. We must do it effectively! In order for me to be effective I must begin learn carefully, as for me I need to talk softer. I tend to talk fast and over my words just to get out
what I need to say quickly. Learning the cultural norms of different groups of people helps us to 11
Livermore, 145. 12
Livermore, 148. 13
Livermore, 149. 14
www.culturalQ.com
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behave more effectively and respectfully and it allows me to adapt my behavior to accomplish my objectives.
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Conclusion I can say my CQ assessment an eye opener. It has shown me a lot about self, the areas I need to work on to become effective for the kingdom and spreading the good news. There were areas I truly need to work on and get a better understanding in order to adapt to things of other cultures as well as their customs. We have to be fully aware others and their customs. Learning if
and when it’s appropriate to adapt our behavior to another culture is a complex area and it is more than just knowing the behavior of people from other cultures.
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It requires drawing on CQ Knowledge and CQ Strategy to anticipate what people from other cultures expect of us as well as
the consequences of adapting or not.
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I must say some sub-dimensions of my CQ Assessment will have a great impact for me for spreading the good news. Bibliography 15
Livermore, 182. 16
Livermore, 178-179. 17
Livermore, 178-179.