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Grand Canyon University *

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360

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Medicine

Date

Dec 6, 2023

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docx

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Uploaded by SargentRose19155

Consult Case Study 6.2, "Preventive Services at Greenwood Family Medicine," in Chapter 6 in the textbook. What did you immediately notice about the dynamics of the team? Who had the most authority? Why was this team ineffective in accomplishing its goals? What could the team members have done differently to collaborate more effectively? This case study is about a clinic of family medicine that has decided to take priority in two areas: attention to family concerns and preventative services. A physician had recently attended a continuing medical education program on preventative services and decided they should assess the clinic’s provision of preventative services. When reading Case Study 6.2 Preventive Services At Greenwood Family Medicine, the first thing I immediately noticed about the dynamics of the team was that they are very unorganized and do not know how to collaborate effectively. “Virtually the entire meeting was spent attempting to find an appropriate date and time for follow-up meetings” (Johnson & Sollecito, 2020). The next meeting did seem to go a little better due to them finding a way to redesign the form that is reviewed for each patient to ensure information is not missing. I do think the physicians had the most authority in this case, and I like how they were able to take charge and pull everyone together to get a plan figured out. Just because there was a plan, did not mean that everything was going to work out. The team was ineffective in accomplishing its goals because the charts were not made in time, majority of the charts were incomplete or inaccurate, nurses were spending 1-2 hours getting ready for the next day and were denied overtime pay, and confusion caused increased patient waiting time. “The ability to collaborate with a team is a helpful skill in any industry, and learning how to be more collaborative can help you succeed professionally long term” (Indeed, 2023). The team members could have tried to work together better, and had effective discussions about their concerns. I do beleive that if there was more help in making the charts on time, it could have created less confusion and frustration. Team work and effective communication could have helped in this scenario because it could have helped acheive their goals, but in reality it just made everyone more irritated and frustrated. Johnson, J. K., and Sollecito, W. A. (2020). McLaughlin and Kaluzny's continuous quality improvement in health care (5th ed). Jones & Bartlett Learning. Retrieved from https://bibliu.com/app/#/view/books/9781284126778/epub/EPUB/xhtml/14_Chapt er06_03.html#page_265

Indeed. (2023, February 28). 10 reasons why collaboration is important in the Workplace. 10 Reasons Why Collaboration Is Important in the Workplace. https://www.indeed.com/career- advice/career-development/why-is-collaboration-important

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