Week 4 Discussion

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University of Texas, Rio Grande Valley *

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6340

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Mechanical Engineering

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Dec 6, 2023

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docx

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Week 4 Discussion Please read "Case 14: Assessing the value and impact of CPOE" on page 502-504 of the textbook and discuss either question 1 or question 3 at the end of the case. You only need to pick one of the two questions to discuss and please include the question number in your post. You can comment on any posts, not limited to those discussing the same question as you did. 1. Computerized Provider Order Entry (CPOE) is a system that allows healthcare providers to submit and transfer orders electronically rather than through traditional methods, such as mail or fax. The ultimate purpose of utilizing a CPOE system is to improve efficiency by reducing errors, and therefore optimize patient outcomes. According to the article above, the University Health Care System is interested in implementing a CPOE system into their electronic health record (EHR) project. In short, their goal in doing this is to "improve quality outcomes and reduce variation in practice." In order to evaluate the CPOE implementation process at the University Health Care System, a survey can be taken amongst all the staff members who utilize the system. The survey can gauge how the users feel about the system. For example, whether they find it to be more efficient than burdensome, and if they feel as though it is contributing to better patient outcomes. Similarly, a survey can be taken amongst the patients. They can elaborate on whether they feel they had efficient service, as well as if they felt their experience at the hospital ran efficiently. Once the surveys have been collected, hospital administrators, along with the IT department, should analyze the surveys to see where improvements can be made and what is working well. 3. Assume you are to lead the evaluation component of this project. You have reviewed the goals for the project. What process would you use to develop a plan for assessing the value of CPOE? Who would be involved? What roles would they play? How would you decide on the best metrics to use? What baseline data would you want to collect or review? In term of developing a plan for assessing the value of the CPOE, there are few steps I would like to conduct. First, I would like to get feedback from staffs and patients through questionnaires or face-to-face communications. After this process, I will get the feedback from staffs and patients and be able to determine the problems in the CPOE system. Second, after determining the problems in the CPOE system, I would meet and communicate with information technology professionals to see how we can improve the effectiveness of the CPOE system. In addition, the provided article in the blackboard showed that the University Health Care System staffs attended user-group workshops and stopped by other facilities that used CPOE system. Since the University Health Care System staffs have done that, I would encourage the University Health Care System staffs to use the important information they saw from other facilities to their current system. From the important information, the University Health Care System staffs can understand how does the system works, what works well, and how to avoid problems when they use CPOE system. This important information and the questionnaires from the staffs and patients would provide a basic understanding of the CPOE system.
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