KULJEET MGT4104- Midterm Assessment
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MID TERM EXAM
[Document subtitle]
KULJEET SINGH -41123680
[DATE]
[COMPANY NAME]
[Company address]
MGT4104 Project Management Fundamentals Midterm Assessment
Midterm (20%)
Date:
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MGT4104: Project Management Fundamentals Midterm Exam
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Read the following case study and answer the questions in the spaces following the questions below. The following text is the same as what was distributed earlier.
Disney’s Expedition Everest
One of the newest thrill rides to open in the Walt Disney World Resort may just be the most impressive.
As Disney approached its 50th anniversary, the company wanted to celebrate in a truly special way.
What was its idea? Create a park attraction that would in many ways serve as the link between Disney’s
amazing past and its promising future. Disney showed that it was ready to pull out all stops in order to get everything just right.
In 2006, The Walt Disney Company introduced Expedition Everest in Disney’s Animal Kingdom Park at Lake Buena Vista, Florida. Expedition Everest is more than just a roller coaster. It is the embodiment of the Disney spirit: a ride that combines Disney’s trademark thrills, unexpected twists and turns, incredible attention to detail, and impressive project management skills.
First, let’s consider some of the technical details of Expedition Everest:
With a peak of just under 200 feet, the ride is contained within the tallest of 18 mountains created by
Disney’s Imagineers at Disney parks worldwide.
The ride contains nearly a mile of track, with twists, tight turns, and sudden drops.
The Disney team created a Yeti: an enormous, fur
covered, Audio
Animatronics monster powered by ‐
‐
a set of hydraulic cylinders whose combined thrust equals that of a Boeing 747 airliner. Through a series
of sketches, computer
animated drawings, sculptures, and
‐
tests that took more than two years to
perfect
,
Disney
created
and
programmed
its
Abominable
Snowman
to
stand
over
10
feet
tall
and serve
as
the
focal
point
of
the ride.
More
than
900
bamboo
plants,
10
species
of
trees,
and
110
species of shrubs were planted to re
create
‐
the feeling of the Himalayan lowlands surrounding Mount Everest.
More
than
1,800
tons
of
steel
were
used
to
construct
the
mountain.
The
covering
of
the
framework was
done using more than 3,000 prefabricated chips created from 25,000 individual computer
molded
‐
pieces of steel.
To create the proper color schemes, 2,000 gallons of stain and paint were used on rockwork and
throughout the village Disney designed to serve as a backdrop for the ride.
More than 2,000 handcrafted items from Asia are used as props, cabinetry, and architectural
ornamentation.
Building an attraction does not come easily or quickly for Disney’s Imagineers. Expedition Everest was several years in development while Disney sent teams, including Walt Disney Imagineering’s Creative Executive Joe Rohde, on repeated trips to the Himalayas in Nepal to study the lands, architecture, colors, ecology, and culture in order to create the most authentic setting for the new attraction. Disney’s
efforts reflect a desire to do much more than provide a world
class ride experience; they demonstrate
‐
the Imagineers’ eagerness to tell a story—a story that combines the mythology of the Yeti figure with the unique history of the Nepalese living in the shadow of the world’s tallest mountain. Ultimately the attraction, with all its background
and
thematic
elements,
took
nearly
five
years
to
complete.
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Riders on Expedition Everest gain a real feel for the atmosphere that Disney has worked so hard to create. The guests’ adventure starts by entering the building of the “Himalayan Escape” tour company, complete with Norbu and Bob’s booking office, to obtain permits for their trip. Overhead flutter authentic prayer flags from monasteries in Nepal. Next, guests pass through Tashi’s General Store and Bar to stock up on supplies for their journey to the peak of the mountain. Finally, guests pass through an old tea warehouse that contains a remarkable museum of artifacts reflecting Nepal’s culture, a history of the Himalayas, and tales of the Yeti, which is said to inhabit the slopes of Mount Everest. It is only now that guests are permitted to board the Anandapur Rail Service for their trip to the peak. Each train is modeled after an aging steam
engine train,
‐
seating 34 guests per train.
Over the next several minutes, guests are transported up the roller coaster track, through a series of winding turns, until their encounter with the Yeti. At this point another unique feature of the attraction emerges: The train begins rushing backward down the track, as though it were out of control. Through the balance of the ride, guests
experience
a
landscape
of
sights
and
sounds
culminating
in
a
50
mph
final
dash
down
the
mountain
and
back to the
safety of the
Nepalese village.
Disney’s approach to the management of projects such as Expedition Everest is to combine careful planning, including schedule and budget preparation, with the imagination and vision for which the company is so well known. Creativity is a critical element in the development of new projects at Disney. The company’s Imagineers include some of the most skilled artists and computer animation experts in the world. Although it is easy to be impressed by the technical knowledge of Disney’s personnel, it is important to remember that each new project is approached with an understanding of the company’s underlying business and attention to market projections, cost control, and careful project management discipline. New attraction proposals are carefully screened and researched. The result is the creation of some of the most innovative and enjoyable rides in the world. Disney does not add new attractions to its theme parks frequently, but when it does, it does so with style!
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Reference
Jeffrey K. Pinto. (2018). Project Management: Achieving Competitive Advantage (5th Edition) [Texidium version]. Retrieved from http://texidium.com
Case Study Questions
Please answer the questions below in the space following the question. You may take as much space as
you require to comprehensively answer all parts of the question.
Do not delete the question. Questions will be graded as follows.
Questions worth 2 points:
Grade
Description
2
Demonstrates complete understanding of the problem/theory required. Answer is logical,
thorough and free of grammatical/language errors.
1.5
Demonstrates good understanding of the problem/theory required. Answer is mostly logical, covers a significant amount of the theory/concepts asked, and is significantly free
of grammatical/language errors.
1
Demonstrates a limited understanding of the problem/theory required. Answer is partially logical, and/or has several grammatical/language errors.
.5
Demonstrates a lack of understanding of the problem/theory required. Answer is not
logical or incomplete. There are significant grammatical and/or language errors.
0
No response. Question not attempted or completely incorrect.
Questions worth 4 points:
Grade
Description
4
Demonstrates complete understanding of the problem/theory required. Answer is logical, thorough and free of grammatical/language errors.
3
Demonstrates good understanding of the problem/theory required. Answer is mostly logical, covers a significant amount of the theory/concepts asked, and is significantly free
of grammatical/language errors.
2
Demonstrates a limited understanding of the problem/theory required. Answer is partially
logical, and/or has several grammatical/language errors.
1
Demonstrates a lack of understanding of the problem/theory required. Answer is not logical or incomplete. There are significant grammatical and/or language errors.
0
No response. Question not attempted or completely incorrect.
Question #1:
Explain the triple constraint theory. Based on the information provided in the case study, which variables do you think are fixed and which are more variable/negotiable. Substantiate your response. (2
points)
ANSWER
The triple constraint theory is a fundamental concept in project management. It is also known as the project management triangle.
It has three key variables – Time, cost, and scope
1.
Time: It shows the project's schedule and timeline of the project when it is accepted to be completed. Time is often a fixed constraint, especially in cases where there are external deadlines or a need to meet specific market demands.
2. Cost: it is the financial resources or budget which is selected for the project. It includes expenses
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MGT4104: Project Management Fundamentals Midterm Exam
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related to labor, materials, technology, and other resources required for project completion. Cost is another constraint that is often fixed or has a limited budget, as companies need to control their expenses.
3. Scope: scope means all the work which is needed to be done. It defines the specific deliverables, features, and objectives of the project. The scope can be variable and negotiable to some extent, allowing for adjustments to project objectives and features during the project's lifecycle.
In the case of Disney's Expedition Everest, based on the information provided, variables which are fixed and which are more variable/negotiable are mentioned below: -
Time :more variable/negotiable
In the business case given it says that the attraction, with all its background and thematic elements, took nearly five years to complete. This suggests that the time variable was not strictly fixed, and. The company wanted to open the new ride on its 50th anniversary, and Disney was willing to invest a significant amount of time in development to ensure the attraction's quality.
Cost: more variable/negotiable
it can be seen that more than 1,800 tons of steel were used, 2000 gallons of stain and paint were applied, and over 2,000 handcrafted items from Asia were used as props including
More than 900 bamboo plants, 10 species of trees, and 110 species of shrubs. This demonstrates a significant financial investment. There is no specific cost figure mentioned which means the cost variable was likely not strictly fixed, but rather a variable that Disney was willing to invest in to achieve their vision.
Scope: fixed
Disney wants to create some of the most innovative and enjoyable rides in the world Disney which gave authentic and immersive experiences to the guests, as it was the replication of Nepalese culture to the Yeti monster. The scope was carefully defined and detailed in this case, and it is an essential aspect of the project that was probably not highly negotiable. Each and every step was taken with full consideration and perfection.
Question #2:
Describe the organizational influences that you would need to take into consideration if you were
managing this project? Provide supporting information that was learned from the PMBOK, class discussion and jigsaw exercise. (2 points)
ANSWER-
If I were managing this project than I would consider, the following organization influences.
These influences are crucial to ensure successful project management. Here are some of the organizational influences that I will taking into consideration:-
1.
Organizational Culture: As in this case , the most important thing is the imagination, on the basis of the imagination they were able to create this project. Including the storytelling and exceptional guest experiences. For Disney’s Imagineers, it was very difficult to do it and they had to be very creative. Its is main part so Project manager(I) must understand and align with this culture to ensure that the project meets Disney's high standards.
2.
2. Expectations of Stakeholders: Disney has many stakeholders, including shareholders, consumers, workers, Imagineers, technicians, guests, and the local community. Each of these groups has different expectations for the project. To preserve stakeholder satisfaction, project manager(i) must identify and manage these expectations.
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3. Resource Allocation: The importance of resource allocation is seen in Disney's willingness to invest substantial resources to the project, as indicated by the use of modern technology, elaborate theming, exhaustive research, and traveling to mountains. Project manager needs to operate within the resources that have been assigned to them while ensuring that they are used efficiently and effectively.
4. Risk Management: The development of Expedition Everest likely involved various risks, such as technical challenges, over budget, difficulty in creating the desired nature or construction delays.
Effective risk management is essential to mitigate and respond to these challenges, ensuring the project stays on track.
5. Project Governance: Disney, is a large and world-famous organization. Project managers cannot afford any mistake here as it would affect the reputation of the company and also will affect the project manager so work should be done in a systematic way and approvals, as well as report should be made of every task 6. Quality Standards: Disney is known for its commitment to quality and guest satisfaction. The organization has established quality standards for its projects, and project managers must adhere
to these standards to ensure the final product meets Disney's expectations.
Question #3:
If you were managing this project, what characteristics would you need to demonstrate as a project manager in order to maximize your chances of being successful? (2 points)
ANSWER-
To maximize the chances of being successful as a project manager for Disney's Expedition Everest I will demonstrate following skills :
1
Leadership Skills: I will work on my leadership skills to lead to the project team, inspiring them to
work toward a common goal. I will have a clear vision, motivating team members, and make decisions based on the team discussions.
2 communication Skills: I will try communicate with every one in the team by the mode of communication such as online and face to face . trying to make a better communication path between all
so that every can share information effectively.
3. Problem-Solving Abilities: I will solve problems by using my problem-solving skills to identify issues, analyze them, and develop solutions quickly. i will divided the task according to the understanding of that task to the particular person who can do it and it will be done in the sub tasks as well as there will be help from outer sources too.
4. Strategic Thinking: I will try manage the project's objectives with the organization's overall strategy and goals by make a proper plan with the deadlines and milestone mention in it as well as I will be looking for the other options too liketaking help from the seniors.
5.Time Management: there will the proper timeline for each tasks with the extra time too in case for any
emergency so that it does not affect the project as efficient time management and the ability to prioritize tasks and deadlines are essential.
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6. Risk Management: I will dentify, assess, and manage risks effectively. By making a risk mitigation plans and contingency strategies in which it will be mentioned how I will be able manage these tasks.
Question #4:
One of the foundational elements of a project is the fact that projects create business value for organizations. Describe the factors that you think influenced the initiation of the Expedition Everest ride project and describe what business value is expected upon its completion. (2 points)
ANSWER I
According to me the initiation of the Expedition Everest ride project at Disney's Animal Kingdom Park that
was :-
1. Anniversary Celebration: Disney was having its 50th anniversary, by it they have to create a new ride full of adventures and manginations.
2 competion : Disney's theme parks have high demand and with demand there is competition . To maintain its position as a leader in the industry, Disney keeps innovating new things and rides and offer new, exciting attractions to provide a greate pleasure to the visitors.
3. Guest Experience: the guest who enjoyed this new ride give them a great adventure and real feeling of the mountains as it was the exet replica of the monster which show the great imagination power of the
imagineers to give real life adventure to the people.
4 profit : the people are always exicted for new thing and this time disneys created a unique thing which is going to profitable for them and ccreate a husge market for them.
Upon the completion of Expedition Everest, several forms of business value were expected:
1 improved Attendance: The new attraction was intended to increase overall attendance and ticket sales at Disney's Animal Kingdom Park. As a result, the park and the organization as a whole gain more profit.
2. Improved Guest Satisfaction: Expedition Everest is a successful and compelling ride that increases client
pleasure and loyalty. Guests who are satisfied are more likely to return to Disney's parks, increasing repeat visits and long-term income.
3.
Favourable Brand Perception: The attraction helps to build on Disney's reputation for creativity and high-quality entertainment. Positive brand perception may attract additional visitors, improve existing
customer loyalty, and even influence stock prices and investor confidence.
4. Merchandise and Food Sales: Attractions at theme parks frequently feature connected merchandise and food sales. Expedition Everest very certainly increased sales of branded apparel, themed food items, and other connected things.
5. Competitive Advantage:Disney maintains a competitive advantage in the theme park market by consistently investing in novel attractions and replicas of monsters and mountains. This might help the firm maintain its market share and leadership.
6 Life LongLegacy :Expedition Everest, as a flagship attraction, contributes to Disney's theme parks' long-
term heritage and history. Such attractions frequently become iconic and give long-term commercial benefit.
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MGT4104: Project Management Fundamentals Midterm Exam
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Question #5:
Imagine that you were hired as the project manager of the Disney Expedition Everest project and it is your first day on the job. Describe what steps you would take first. (2 points)
On my first day as the project manager of the Disney Expedition Everest project, I would take the following steps to ensure a successful start:
1. Project details :
I will Review all available project documentation, including the project charter, scope statement, and any historical project data. This will provide a comprehensive understanding of the project's objectives, scope, constraints, and requirements.
2Team Introduction: I will eet with the project team and important stakeholders to introduce myself, build rapport, and learn about their roles and responsibilities. From the start, this will foster a sense of togetherness and teamwork.
3. Project Kickoff Meeting: I will Organise a project kickoff meeting to gather the team and ensure everyone is on the same page with the project's aims and objectives. I would outline the project's goal, scope, and expectations during this discussion, as well as any first queries or concerns.
4. Stakeholder Engagement :
i will identify and prioritise internal and external project stakeholders. Begin creating a stakeholder engagement strategy outlining how I will manage and interact with each stakeholder group throughout the project.
5. Risk Assessment: I will start a preliminary risk assessment to identify possible risks and uncertainties that might jeopardise the project's success. This will serve as the foundation for a more complete risk management strategy.
6. Project Planning: I will make planning process, which includes identifying the project scope, objectives, and limitations. This will entail working with the team to create a clear project strategy, timeline, and budget
7
Resource Allocation: I will begin the process of assigning needed resources, including labor and supplies. This involves determining the availability of resources and ensuring that the team have the necessary skills and competences.
8 Communication Plan: I will create an outline of how project information will be gathered, shared, and
archived. This strategy will take into account the individual demands of various stakeholders as well as the frequency of communication.
9 Quality Assurance : I will start discussing and outlining the project's quality standards and expectations. Determine the critical quality control methods and inspections that will be necessary throughout project execution.
10 Documentation Management:
I will make early project control methods for tracking project progress, performance, and budget. This might entail putting in place project management software and tools.
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Question #6:
Expedition Everest was a multi
year and multi
million dollar initiative. Describe, using specific
‐
‐
knowledge areas and processes covered in the PMBOK
®
Guide and in the course materials, what would
be involved in the initiating a project such as this? (2 points)
ANSWER -
Several crucial precautions should be taken at the first stages of a project such as Disney's Expedition Everest. These stages relate to the following PMBOK® Guide knowledge categories and procedures:
• Project Charter: Develop a comprehensive project charter that authorises the project. This paper outlines
the project's objectives, scope, stakeholders, and initial budget.
• Identification of Stakeholders: Determine and comprehend all stakeholders, which may include Disney executives, regulatory authorities, vendors, and park visitors.
• Scope Definition: Compile detailed project requirements, such as ride features, design, technology, and theme elements.
• Create a project timeline that defines the timetable, milestones, and dependencies, taking into consideration Expedition Everest's multi-year nature.
• Cost Estimation and Budget Development: Given the multi-million dollar investment, estimate the project's expenses and develop a detailed budget.
• Quality Planning: Develop a strategy to ensure that the project satisfies Disney's high-quality standards.
• Put together a certified project team of Imagineers, engineers, designers, and project managers.
• Develop a communication strategy outlining how information will be disseminated to stakeholders, including regular updates to executives and regulatory bodies.
• Identify and manage any project risks, such as design challenges, regulatory issues, or technological complexities. Make risk-mitigation strategies and contingency plans.
• Stakeholder participation Strategy: Develop strategies for effective stakeholder participation throughout the project's life cycle.
• Develop a comprehensive project management plan that includes all aspects of the project while keeping
to Disney's objectives and standards.
• Project Kickoff: Hold a project kickoff meeting with key stakeholders to communicate the project's purpose, objectives, roles, responsibilities, and overall strategy.
Given the project's complexity, high expense, and Disney's unwavering commitment to quality standards, these processes provide the framework for a successful start-up phase.
Question #7:
Imagine that you are drafting a project charter for this project. Using information from the case study, complete the following sections of the project charter: (4 points)
Project Description
High Level Requirements
Stakeholders and Role/Responsibilities
ANSWER – Expedition Everest is The Walt Disney Company's flagship initiative to provide a unique and immersive
Algonquin College
MGT4104: Project Management Fundamentals Midterm Exam
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theme park experience. This project, built to mark Disney's 50th anniversary, will serve as a symbol of innovation and continuity, uniting Disney's rich history with its bright future. Expedition Everest is a one-of-
a-kind roller coaster attraction located in Disny's Animal Kingdom Park in Lake Buena Vista, Florida. It embodies the Disney spirit by combining thrilling experiences, unexpected twists, meticulous attention to detail, and great project management skills.
High-Level Prerequisites: The following are the Expedition Everest high-level prerequisites:
1. Ride Design and Technology: The ride must include cutting-edge technology to create unexpected bends,
tight turns, stunning dips, and a unique reverse descent.
2. Thematic Elements: The attraction should provide a true Himalayan experience, replete with the iconic Yeti figure, bamboo plants, trees, shrubs, and a vibrant town setting.
3. Structural Components: Nearly 1,800 tonnes of steel, computer-molded steel pieces, and 2,000 litres of stain and paint will be used to construct the mountain and settlement.
4. Artistic and Cultural Elements: Nearly 2,000 handcrafted artefacts from Asia should be used as props, cupboards, and architectural embellishment on Expedition Everest.
5. Storytelling: The ride must effectively convey a story, combining the mythology of the Yeti figure with the specific history of the Nepalese who live in Mount Everest's shadow.
Stakeholders, Roles, and Responsibilities:
Disney Executives: As the project sponsor, Disney executives are responsible for providing broad strategic counsel, ensuring that the initiative aligns with Disney's values, and authorising financial resources.
AS A Project Manager: The Project Manager is in charge of the entire planning, execution, and successful completion of the Expedition Everest project. This includes project integration, scope management, schedule and budget control, quality assurance, risk management, and stakeholder involvement.
Imagination and Design: Because they are in responsible of ride design, theme aspects, technology integration, and overall passenger experience, imagineers and designers are critical to the creative process.
Construction and Engineering Teams: The construction and engineering teams are in charge ofassembling the ride's physical framework while also ensuring that safety and quality standards are met.
Landscape architects will be in charge of planting bamboo, trees, and shrubs, as well as creating the Himalayan landscape.
External vendors and contractors are held accountable for providing materials, technology, and construction services on time and under budget.
Park Visitors: Park visitors, the ultimate stakeholders, want an entertaining, safe, and engaging experience. Their role is to enjoy and profit from the initiative.Financial Analysts: Budgeting and financial monitoring are overseen by financial analysts to ensure cost control and resource allocation.
The project charter specifies the project's objectives, needs, key stakeholders, and roles and responsibilities, establishing the framework for the successful launch of Disney's Expedition Everest.
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MGT4104: Project Management Fundamentals Midterm Exam
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Question #8:
Using the following task list, calculate the critical path of the Disney Expedition Everest project. Show your work by providing your network diagram. You may use a drawing application to produce your network diagram, draw it on paper and paste a photo of your drawing here, or use PowerPoint or Visio.
Ensure that you explicitly state the critical path of your project and show your work. (4 points)
Task ID
Task
Duration
Predecessor
1
Plan Expedition Everest project
10 months
2
Research Nepal Environment and Artifacts
8 months
1
3
Design Mountain
6 months
1
4
Design Roller Coaster
10 months
3
5
Design Yeti
8 months
4
6
Design Village
4 months
2
7
Approve Design
1 month
3, 4, 5, 6
8
Construct Mountain
14 months
7
9
Construct Roller Coaster
12 months
8
10
Construct Yeti
12 months
9
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Task ID
Task
Duration
Predecessor
11
Construct Village
6 months
8
12
Inspect Ride
1 month
8, 9, 10, 11
13
Test Ride
3 months
12
14
Advertise Opening of Expedition Everest
6 months
7
15
Open Ride
0 months
13, 14
ANSWER-
The Critical Path:
To determine the critical route, we must first identify the jobs that have no slack (ES = LS). Slack is the length of time a job may be postponed without causing the project to be delayed.
In this scenario, the critical route consists of the following tasks:
1 -> 3 -> 4 -> 5 -> 7 -> 8 -> 9 -> 10 -> 13 -> 15
This critical path lasts 10 + 6 + 10 + 8 + 1 + 14 + 12 + 12 + 3 + 0 = 76 months.
These are the key activities that must be accomplished in order to ensure that the project is completed as soon as feasible.
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Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
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Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
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Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
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Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
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Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON