kuljeet arpit MGT4104-Final Exam
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MGT4104 Project Management Fundamentals Final Exam
Course Number: MGT4104 Project Management Fundamentals
Section Number: 3
Student Name: KULJEET SINGH -041123680
ARPIT KAMBOJ -041130674
Date: 11/NOV/2023
Please read all examination instructions.
1.
This is an optional take
‐
home exam. If you decide to complete and submit this final exam, you are required to do so in pairs. You may not collaborate with anyone outside of your pair.
2.
This examination is subject to compliance with the directive AA18: Academic Dishonesty and Discipline and the directive AA20: Plagiarism.
3.
Provide your names and date in the provided spaces.
4.
This examination is worth 20 points and 20% of your total course grade.
5.
Record answers directly in the space provided within this examination. You may create a diagram in another software application and cut and paste it into this document. Ensure that all your formatting is professional.
6.
Submit this final exam via Turnitin through MyCampus/LMS by the deadline provided. Late assessments will not be accepted.
By submitting this examination you acknowledge that you have read and agree to each statement above.
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Final
Exam
Instructions
The short answer questions in this exam are based on the following scenario.
Scenario
The Director of Exhibits at the Canadian Museum of Nature, located downtown Ottawa has hired you as a project manager. You will start working on Monday, May 3
rd
, 2021.
Due to the current COVID
‐
19 situation, the museum has decided to create an online exhibit that will enable the public to visit without physically coming to the museum. You will be the project manager responsible for planning and overseeing the creation, organization and uploading of the online content for the online exhibit.
The online exhibit will be called ‘Planet Ice: The Mysteries of the Ice Ages’. This exhibit will explore the power of ice and cold in shaping the world we live in today.
The exhibit will be organized into five themes, exploring the journey from deep time to modern day. The themes are as follows:
1.
The Power of Ice (Deep Time)
2.
Built for Cold (80,000 Years Ago)
3.
Lost Lands (40,000 Years Ago)
4.
Shaped by Ice (20,000 Years Ago)
5.
Cold Connections (the Present)
More than 120 real specimens, models and artifacts will be used in the ‘Planet Ice’ exhibit. Your task is find creative ways to make these specimens, models and artifacts
available to the public online using various technologies. For example, you can create photos, videos, 3D images, interactive media and engaging games. You will organize the online exhibit and upload the created content for online visitors to explore.
You are responsible for the safe handling and storage of the specimens and artifacts, of which include skeletons of ice age creatures and present day taxidermy artic creatures.
You are also responsible to ensure that all team members responsible for filming
and handling the physical specimens, artifacts and models must follow public
health guidelines of maintaining social distancing, mask wearing, and hand
sanitizing.
You will need to provide the museum’s marketing department images and content for use by marketing and advertising purposes 2 months prior to the exhibit’s opening date.
The ‘Planet Ice’ exhibit is scheduled to go live September 1, 2021.
(The above information was adapted from the Canadian Museum of Nature’s physical ‘Planet Ice: The Mysteries of the Ice Ages’ exhibit that is running from October 2, 2020 – January 3, 2021, taken from https://nature.ca/en/plan
‐
your
‐
visit/what
‐
see
‐
do/our
‐
exhibitions/arctic
‐
planet
‐
ice
‐
mysteries
‐
ice
‐
age
. You will not require any information from
this website to complete this exam.)
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Questions
1.
What environmental influences would you consider before initiating this project? Be specific. (1 point)
ANSWER – Before initiating this project we would consider several environmental influences. As we need to make videos of the specimens, artifacts and models it is necessary to follow the public health guidelines such as maintaining social distancing, wearing mask,using hand sanitizing and not sharing any food items.
We have to make sure that everyone have access to the online services and they can find each and every item online and get to know the history very well. And the representation of the specimens should be in very high quality with 3d scans so that the visitors can have a great educational experience.
We will also make sure to provide the knowledge about cultural sensitivities reacted to to ice age so that we donot present any wrong cultural believes among the visitors.
We will also gather feedback and engagement from the online audience. We will
make strategies for interactive elements or forums where visitors can share thoughts or ask questions should be considered.
2.
Would you consider using an Agile approach for this project? Why or why not?
Be specific. (1 point)
ANSWER
Yes , we will consider an Agile approach as it will be perfect for this online exhibit project because agile approach is flexible which allows us to make adjustments for tech changes
and unforeseen challenges. It also help in providing feedback by the audience. Agile promotes teamwork, and ensures rapid value delivery. It also helps to manage risks. This approach breaks down the work into smaller parts so that it can be reviewed clearly.
3.
You decide to formally identify all your stakeholders and develop a stakeholder register. In the space below, create a stakeholder register for at least 6 stakeholders that you can identify. (3 points – 1 point: all critical stakeholder register information is captured, 1 point: at least 6 logical stakeholders are identified, 1 point: information captured for each stakeholder
is reasonable)
ANSWER
Stakeholder
Name
Role/Interest
Expectations/Influence
Engagement
Strategy
1. Director of Exhibits
Project Sponsor
Sets vision and goals, approves budget, overall project success
Regular progress reports, key decision involvement
2. Content Creation Team
Content Developers
Create and produce multimedia content
Daily/weekly check-
ins, creative brainstorming sessions
3. IT Department
Technology Support
Ensure technical feasibility and support for online exhibit
Regular meetings for
tech updates, troubleshooting support
4. Marketing Department
Promotion and Advertisement
Use exhibit content for marketing purposes
Early content provision for promotional campaigns
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Stakeholder
Name
Role/Interest
Expectations/Influence
Engagement
Strategy
5. Health and Safety Officer
Safety Compliance
Ensure adherence to health guidelines during physical specimen handling
Regular safety audits, training sessions
6. Online Visitors/Public
Audience
Engage and interact with the exhibit content
Feedback mechanisms, interactive elements for engagement
4.
What is the purpose of developing a stakeholder register? How does it help you manage a project? (1 point)
ANSWER
The purpose of a stakeholder register is to document all project stakeholders, their roles, interests, and expectations. It helps to manage a project by ensuring clear identification of who is involved, their influence or impact on the project and their expectations. This also helps to form communication strategies for better management
of stakeholder needs and concerns throughout the project lifecycle and it also supports in effective decision-making for successful project outcomes.
5.
You have decided to use a milestone list to report your progress to your project sponsor. 1) Describe what a milestone list is and what its benefits and drawbacks are. 2) Create a milestone list for this project that includes at least six (6) milestones. (2 points – 1 point: understanding of a milestone list is demonstrated, 1 point: milestones are appropriately identified)
ANSWER
Milestones are important events or the checkpoints in the project timeline. They are important points of the path, deliverables, or goals that will help the project move forward. These milestones are used for tracking purposes to know the progress of the project.
Benefits and Drawbacks of milestones list:
It provides a clear roadmap allowing stakeholders to track progress and understand
where the project stands.
They focus on crucial points in the project, keeping the team aligned with objectives
and deadlines.
It also serves as a communication tool ensuring everyone is aware of essential project phases.
Drawbacks –
Overemphasis on Points: This may result in the neglect of smaller but equally significant activities or developments.
Rigidity: If milestones are excessively stiff, they may not allow for essential modifications or revisions.
Milestone list:
•
Project Kickoff and Planning Completed
•
Completion of Specimen Handling and Storage Protocols
•
Digital Content Creation
•
Submission of Marketing Material to the Marketing Department •
Online Exhibit Goes Live •
Post-launch evaluation and Stakeholder Feedback
6.
You are planning out the resources that you require to complete the project of closing the current exhibit and opening the new exhibit. In the space provided below, create a resource management plan and identify what resources you will need on your project team. Identify at least 6 resources you will need. (3 points – 1 point: all critical resource management plan information is captured, 1 point: at least 6 logical resources are identified, 1 point: information captured for each resource is reasonable)
ANSWER
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Resource
Type
Description
Role/Responsibility
Skills/Expertise
Required
1. Project Manager
He oversees the entire project
His role is to do Planning, coordination, team management
Project management, leadership
2. Content Creators
They will Develop multimedia content
Creation of photos, videos, interactive media
Creative skills, multimedia expertise
3. IT Support
They handle the Technical infrastructure
They ensure online platform compatibility, troubleshoot tech issues
IT expertise and platform knowledge
4. Safety Officer
They will ensures health compliance
They oversight of safety protocols for handling specimens
Health safety regulations and risk assessment
5. Marketing
Specialist
They look toward the promotion and advertisement
Creation of marketing materials, campaign management
Have marketing expertise and creative
skills
6. Exhibit Curator
Artifact management
Handling and storage of specimens, artifact curation
Museum curation and artifact expertise
7.
Create a communications management plan that identifies at least 6 distinct communication activities. (3 points ‐
1 point: all critical communications management plan information is captured, 1 point: at least 6 logical communication activities are identified, 1 point: information captured for each communication activity is reasonable)
Communication
Activity
Purpose
Audience
Frequency
Method
Responsible
Party
1. Project Kickoff Meeting
Introduce project objectives, roles, and expectations
WHOLE project team
Once at project start
Virtual meeting/conference
Project Manager
2. Weekly Progress Updates
Share project status, accomplishments, and upcoming tasks
Project team, stakeholders
Weekly, every Monday
Email or video call summary
Project Manager
3. Safety Protocol
Briefings
Communicate health and safety guidelines
Team handling physical specimens
As needed or bi-weekly
Training sessions or
memos
Safety Officer
4. Content Creation Brainstorms
SHARE ideas for multimedia content
Content Creation Team
Bi-weekly
Collaborative virtual sessions
Content Manager
5. Marketing Collaboration Meetings
Managing promotional strategies
Marketing Department, Project Manager
Monthly
Video calls or in-
person meetings
Marketing Specialist, Project Manager
6. Public Feedback Collection
Gather visitor feedback on the exhibit
Online exhibit
visitors
Throughout the exhibit duration
Online surveys, feedback forms
Project Manager/Online Engagement Team
ANSWER
8.
It is two (2) weeks prior to the date you are scheduled to go live with ‘Planet Ice’ online exhibit. You had put together a very detailed plan identifying all the
tasks that needed to be done, by whom and by when. The activities assigned
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to the website developers are not being completed on time and your project is
now one (1) week behind. What steps would you take to get your project back on track? (2 points ‐
2 points: a comprehensive set of steps is provided, 1.5 points: most steps are provided, 1 point: some steps are provided, .5 points: a lack of steps is provided, 0 points: question not attempted or does not logically answer the question)
ANSWER
As the project is late by 1 week, we will first organize a meeting to identify the specific cause of this delay. It will help us understand the root issues and find effective solutions. we will also look for additional resources or expertise and consider reallocating tasks to speed up the website development process.
we will also recheck the task priorities and dependencies and give priority to the critical elements which are needed for the exhibit's launch to take precedence.
We will make sure there is perfect communication among the stakeholders and project sponsor and every information about the delay will be shared and the steps will be mentioned to mitigate it.
We will also working closely with the website developers, we would jointly create a revised
timeline with rea deadlines for completing the remaining tasks. To prevent further delays we would implement great plan for monitoring system, conducting regular check-ins and status updates. we would provide problem-solving support to the website developers, removing any obstacles which are delaying their progress.
In preparation for potential setbacks, we would develop a contingency plan outlining alternative approaches to minimize the impact on the project launch. As a team, we will prioritize maintaining morale by acknowledging efforts and offering encouragement to ensure a positive work environment. At last , we would conduct a comprehensive analysis
to identify the lessons learned from this experience, providing valuable insights for future projects.
9.
You know that dealing with museum artefacts, especially rare and fragile ones,
is a risky endeavor. You decide to get a handle on all the things that could go wrong on your project and create a risk management plan to optimize your chance of success. In the space below, create a risk management plan that identifies and plans for at least 6 risks. (3 points – 1 point: all critical risk management plan information is captured, 1 point: at least 6 logical risks are identified, 1 point: information captured for each risk is reasonable)
ANSWER
Risk Description
Impact
Likelihood
Mitigation Strategy
1. Damage to Artefacts
High
Moderate
We will implement strict handling protocols,
use protective equipment, and provide extensive training to staff handling artefacts.
2. Technical Issues
Moderate High
We will do regular system checks, backups, and contingency plans in place. Engage IT support for immediate troubleshooting.
3. Delays in Content Creation
High
Moderate
we will set clear milestones, allocate additional resources if needed, and implement regular progress tracking.
4. Insufficient Visitor
Engagement
Moderate Low
Do regular feedback, incorporate interactive elements, and adjusting content based on audience responses.
5. Health and Safety Compliance Breach
High
Low
We will conduct regular safety audits, reinforce training, and strictly enforce health guidelines for all team members.
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Risk Description
Impact
Likelihood
Mitigation Strategy
6. Budget Overrun
High
Moderate
Rigorous budget monitoring, identifying potential cost-saving measures, and obtaining approval for any scope changes.
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10.
Great news! You managed to successfully open the new exhibit on September 1
st
, just as you planned. What do you do now? (1 point)
ANSWER
After managing the successful opening of the exhibit we will now do the following-
We will keep an eye on how well the exhibit is doing and how many people are visiting and what they are saying. We will keep telling everyone about the exhibit to make sure people keep coming to see it. Also, we will make sure everything in the exhibit is working and we will fix any problems and keeping things looking good.
We will chat with the visitors online and at events to keep them interested and happy. After the exhibit's been open for a bit, we will look at how it's doing. We will
see what worked and what didn't so we can do better next time. we will also appreciate everyone who helped make the exhibit happen. It's important to celebrate our hard work and how awesome the exhibit turned out.
Bonus
11.
What is the difference between project execution and project monitoring and
controlling? What is the focus of each of these process groups? Demonstrate using an example. (1 points)
ANSWER
Project execution means executing the project plan into action and carrying out the tasks outlined in the plan, and creating project deliverables. In this phase the actual work happens according to the defined scope, schedule, and resources.
Example - This phase involves creating multimedia content, developing the online platform, and handling artifacts for the exhibit. The focus is on producing the actual content, designing the online features, and setting up the exhibit infrastructure.
Project monitoring and controlling, here we see the over all plan ,tracking performance, and managing changes or issues that arise during the execution phase. We see how things are going, comparing actual progress against the plan, and taking corrective actions as needed to keep the project on track.
Example –
While the team is working on content creation and platform development, the project manager regularly checks progress against the planned schedule and budget. If there is a delay in content creation due to technical issues then we can identify the problem, adjusting schedules or resources, and ensuring corrective actions to bring the project back on track without impacting the overall timeline for the exhibit's launch.
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