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Royal Gurkhas Institute of Technology in Melbourne *

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004

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Management

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Jan 9, 2024

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docx

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BSBLDR811 Lead Strategic Transformation Page: 1 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Activity 3: Review strategic outcomes and incorporate feedback into the leadership style This activity is a continuation of Activity 1-Activity 3. This activity requires you to review strategic outcomes and incorporate feedback into your leadership style. To do so, you are required to complete the following four (4) parts: Part A: Self-evaluation Part B: Feedback from the staff members Part C: Incorporate feedback into the leadership style Part D: Demonstrate application of feedback to leadership style
BSBLDR811 Lead Strategic Transformation Page: 2 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Part A: Self-evaluation This part of the activity requires you to self-evaluate your personal leadership style and analyse the impacts on the change management process. You must use ‘Template 12’ to complete self- evaluation. To do so, you are required to: Identify your leadership style and document using Template 12. Evaluate the strengths and weaknesses of your leadership style, considering their impact on the change management process. Document your analysis using Template 12’ Identify two (2) areas of improvement considering the weaknesses identified and document using Template 12.
BSBLDR811 Lead Strategic Transformation Page: 3 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Template 12: Self-evaluation Self-evaluation Leadership style It will take some time to cultivate the skills and capabilities required to model a good model and behavior as being a leader, as illustrated by a transformational leadership project in the case scenario. I believe I am going to need to become a transformative leader in case I fix my flaws and also discover the skills I have, and I believe I'll have 2 years to accomplish that. While I'm here, I wish to concentrate almost all my energy on creating the aspects of my experience which to help me achieve my long-lasting professional and personal goals. To create the confidence to lead the team as being a transformational leader, I have to construct the confidence to persuade and also persuade other people of the group of my unique vision. Nevertheless, with the gain of 2 years, I have to focus my focus on improving my soft skills, hard abilities, along with technical competences to be a far more effective transformational leader. The job of transformational leadership additionally requires direction, focus, and sound judgement, together with effective people and communication management abilities. Hawkins: In this regard, my development as a transformational leader comes with developing skills making good decisions, that had been emphasized as an immensely important section of my leadership path. In the exact same way, I feel that inspiring and persuading others is essential for the success of an organization. I feel that a single year time frame is justifiable and necessary for me to change my weaknesses into strengths, because my flaws happen to be extensively examined through the Whitman Grow model. Strengths and weaknesses of your leadership style (Three each) Strengths: Study after study has shown that transformational leadership outperforms transactional leadership as probably the most effective form of management. So far as efficacy goes, it scored highest, based on a minimum of one research. Second place went to transactional leadership, last to contingent compensation, and fourth to controlling by expectation. Transformational leaders, unlike transactional leaders, include the followers of theirs in the decision making process and also problem solving by stimulating the production, appraisal, and synthesis of countless perspectives. Weaknesses: One of the issues with transformational leadership is the fact that it cannot be used in each and every circumstance. It's not handy in circumstances which call for instant action, like those involving an emergency or maybe an intricate issue that needs to be solved rapidly. Transformational leaders are hampered by cultural restrictions which make the use of theirs plus impact contingent on the particular context where they're deployed. An examination of the consequences of transformative leadership found it'd no
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BSBLDR811 Lead Strategic Transformation Page: 3 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 beneficial impact on more traditional cultural norms. The achievements of the transformative strategy depends upon the culture in which it's implemented.
BSBLDR811 Lead Strategic Transformation Page: 3 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 By empowering subordinates making choices and taking pride in the work of theirs, leaders that follow a transformational style might more consistently share the concern of responsibility. You can think about this a flaw. Most individuals might not have the ability to deal with the additional strain of taking on leadership. Two (2) areas of improvement considering the weaknesses identified First, online Media solutions Pvt. Ltd better make the decision of its making improved based on the owner’s requirement like the present trend (if the owners love to facilitate them by the deals or maybe some additional approach love to attract them (e.g. by offering them ease to make use of our company's platform). Second, Online Media Solutions must generate the employees good by encouraging them by motivating motivational techniques as reward must be much better in case the workers do work that is hard to reach the objectives of the company
BSBLDR811 Lead Strategic Transformation Page: 4 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Part B: Feedback from the staf f members This part of the activity requires you to seek feedback on leadership during the change management process from the following staff members: Academic Manager Trainer/assessor Note: The above staff members will be the same participants who participated in previous activities. To seek feedback from the staff members, you are required to conduct an individual feedback session with each staff member. During each feedback session, you are required to: Discuss the following: o How effective is your leadership style? o Do I serve as a positive role model? o What are the key areas that I can improve in my personal leadership style? Document the feedback using Template 13.
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BSBLDR811 Lead Strategic Transformation Page: 5 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Template 13: Feedback sessions Outcomes of feedback sessions Feedback session: Academic Manager Name: Ahsan Position: IT Staff Member Feedback received How effective is your leadership style? The openness to feedback of practitioners was positively associated with their contact with transformational leadership and also the Leader Member Exchange. Furthermore, the quality of supervisor practitioner interactions would have been a mediator between the impacts of transformational leadership on practitioner attitudes toward feedback. Do I serve as a positive role model? I discovered you to be a Role model in the majority of the things as interaction and decision making since you understand that in any leadership Role it's crucial to be Effective and ethical in controlling resources, situations, and people. Both informal and formal leadership roles serve an organization by influencing the way of life and giving direction. A leader is somebody who uses his or maybe her authority, position, and skills to bring about the same goal. The capacity to try and hone the soft and interpersonal skills vital to your professional and personal success could be significantly increased by taking holding a leadership role. What are the key areas that I can improve in my personal leadership style? You always need to think on your legs, from scheduling last minute meetings to fielding unexpected questions from customers. It's crucial that you trust your very own judgement. You are able to test out your capacity for fixing problems by taking interactive quiz and a fun. The next thing is reviewing the different methods for solving problems. which ones will you presently employ and which ones could be helpful in the future? Lastly, we are able to enable you to trace back issues to where they originated so you are able to enhance your operations and implement effective solutions.
BSBLDR811 Lead Strategic Transformation Page: 6 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Feedback session: Trainer/assessor Name: Mohammd Position: Sales Manager Feedback received How effective is your leadership style? As I'm working in the Sales department, I found the good features of transformational leadership produce desired psychological states by boosting the intrinsic motivation of the employees. A rise in the intrinsic motivation of employees could be linked to improvements in efficiency and productivity at the office. Do I serve as a positive role model? I, as a leader, value simplicity above all else, and also, I discovered you are no different. Transformational leaders do their vision in an unambiguous and clear manner whenever they lay it out there. To be able to accomplish seemingly impossible goals, teams require laser like concentration on the job at hand. Simplifying things provides structure and also causes it to be easier for staff members to perform their jobs without getting involved in the details. You came across as charismatic, and also, I believe that is because transformative leaders require charisma to motivate their teams to benefit the new generation. You will find good examples of charismatic leadership behavior’s that demonstrate transformational leaders like listening attentively, physically present, praising successes, taking blame for problems, and also providing constructive criticism. What are the key areas that I can improve in my personal leadership style? I believe, you can become a much better leader if you establish a regular routine and abide by it regularly. In case a transformational leadership style is launched with no enough communication and preparation, your office might experience turmoil and upheaval. Centralized systems tend to be more vulnerable to stop working and forgetful employees might sabotage productivity. Transformational leaders generally don't understand that the circumstances are perfect for bringing about the required changes, in their haste to adjust their teams.
BSBLDR811 Lead Strategic Transformation Page: 7 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Part C: Incorporate feedback into the leadership style This part of the activity is a continuation of Part B of this activity. This part of the activity requires you to incorporate feedback into your personal leadership style. To do so, you are required to: Identify any three (3) areas of improvement considering the feedback received in Part B of this activity. Discuss how would you incorporate or address each area of improvement in your leadership style. Complete Template 14.
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BSBLDR811 Lead Strategic Transformation Page: 10 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Template 14: Incorporate feedback into your leadership style Incorporate feedback into your leadership style Areas of improvement (Any three) Strategies to incorporate or address each area of improvement in your leadership style. (50- 100 words each) More improve Decision making It helps to keep the conclusion in mind when you are the person who has to determine what to do. You have to find out what you are shooting for before you are able to actually begin evaluating your possibilities. Making an important choice takes a clear image of the result. Agile decision- making With agile decision making, you are able to involve your staff in the decision process. Agile decision making is marked by the process of breaking complicated decisions down into manageable chunks and also working through them in a collaborative and open fashion. Systematic Decision Decisions are probably available in a repetitive, systematic and routine fashion. Due to this visibility and consistency, the team has the ability to pivot and make small changes as necessary. Allow me to provide you with a good example, the launch of a brand-new product. At the frequently scheduled meetings, everybody on the team learns what is happening and will provide input about how they are doing because of their respective assignments. Issues are discussed among staff and resolved by consensus. Motivation lacks Developing appealing ideas which attract followers and encouraging them to act with techniques that take those ideas to fruition. As discussed in the seminal works on the subject, a transformational leader leads and motivates followers showing up for work each day by communicating a vision which boosts the knowledge of and dedication to the organization 's values, performances and objectives. The principle of transformational leadership is therefore formulated in this manner.
BSBLDR811 Lead Strategic Transformation Page: 10 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Part D: Demonstrate application of feedback to leadership style Scenario: A trainer/assessor in his late 60’s has difficulty taking classes on the learning management system. The trainer/assessor approached the Academic Manager and requested to provide guidance on operating the learning management system. The Academic Manager was very unpleasant with the trainer/assessor. The Academic Manager asked the trainer/assessor to approach the learning management system administrator and did not respond to further questions from the trainer/assessor. Th e r e h a v e b ee n su c h i n ci d e n t s w h e r e t h e A cad e m i c M a n a g e r h a s r e f u se d t o h e l p t h e t r a i n e r / a ssesso r s that are direct-reports. Description: This part of the activity requires you to conduct a meeting with the Academic Manager. The purpose of conducting the meeting is to direct the Academic Manager on managing these situations better. The role of the Academic manager will be played by the same staff member who participated in the previous activities. Th e t r a i n e r / a ss e sso r m u st b r i e f t h e st a ff m e m b e r s r e g a r d i n g t h e r o l e s a n d r e sp o nsi b i l i t i e s a n d t h e scr i p t to be followed. The roles and responsibilities, and script for the meeting are provided below. Timeframe to complete the meeting is 15-20 minutes. The trainer/assessor must observe the student conducting the meeting. The roles and responsibilities are as below: R o l e s a n d r e sp o n s i b i l i t i e s ( C h a n g e M a n a g e r / S t ud e n t ) Discuss how to handle the situations given in the scenario better. Uses listening and questioning to confirm and clarify understanding. Conduct the meeting based on the ‘Script’ provided. Answer the questions asked by the line academic managers. Roles and responsibilities (Academic manager 1) Participate in the meeting following the script provided Answer the questions asked by the Change Manager.
BSBLDR811 Lead Strategic Transformation Page: 11 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 To conduct the meeting, you must follow the meeting process and the meeting script provided below. Meeting process: Before the meeting 1. Create a meeting agenda. Confirm the meeting time and place with the trainer/assessor. Use the meeting agenda template provided to prepare the meeting agenda. 2. E-mail the change management plan and processes developed in Activity 1 along with the meeting agenda to the Acadamic Manager and request confirmation for the meeting. During the meeting 1. Welcome the participants 2. Discuss the issue. 3. Conduct the meeting based on the ‘Meeting script’ provided. 4. Discuss the leadership style they can use in the situation specified in the scenario. After the meeting 1. Summarise the agreed outcomes using the meeting minutes template provided.
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BSBLDR811 Lead Strategic Transformation Page: 12 of Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Meeting script: Script: The Change Manager will first the issues based on the information given in the scenario provided. After discussing the issue, the Change Manager will then discuss the following questions: 1. W h y w e r e y o u un a b l e t o p r o v i d e su pp o r t t o t h e t r a i n e r / a ssesso r ? 2. Do you think you should have responded better? 3. Does your response provide a good reflection on your leadership? After discussing the key questions provide above, the Change Manager will discuss what leadership style the Academic Manager can adapt in such situations and what changes can the Academic Manager to his leadership. Script for Academic/Line Manager 1: Note: The Academic Manager will provide the following responses to the questions asked by the Change Manager: 1. I will very busy handling the student files, so I could not provide support to the trainer/assessor as my mind was focusing on something else. 2. I am extremely sorry. I could not provide the required support to the trainer/assessor. I should have listened to him and provide direction on further steps. 3. No, It does not provide good reflection in my leadership. I should have responded better.
BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 MEETING AGENDA TEMPLATE: Meeting/Project Name: Strategic change management process Date of Meeting: (MM/DD/YYYY) 17-01-2023 Time: 09:00 AM Meeting Facilitator: Manager Location: Meting room 1. Meeting Objective In order to evaluate the information from the case study. In order to inquire in order to obtain clarification on the specifics of the strategic change management procedures. - To offer details on the guidelines, laws, and tasks which should be implemented to comply with the law made after the inference the strategic change management procedure. In order to describe the performance development process 's elements and also offer comments, tips, and observations after producing appropriate evaluation and analysis of the performance on the workers efficiency & effectiveness after modifications produced as per the strategic change. Delivering some training needed in order to reach the requisite expertise for performing the modification To inquire getting clarification on the specifics of the performance enhancement methods after implication of strategic change management methods in the business. In order to offer details on the guidelines, laws, and tasks which should be implemented to comply with the law as per the changes made in the strategic management procedures. In order to describe the performance development process 's aspects after strategic changes made and also observations, suggestions and offer comments. To consult with the common manager and HR manager regarding the performance evaluation methods of strategic change management process after changes created i.e. Processes for Performance Appraisal and Performance Improvement 2. Attendees Name Department/ Division E-mail Phone Savac Line Manager Savac@123.com 123
BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Mohammad Change Manager Mohammad@123.c om 124 Noor CEO Noor@123.com 327
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BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 3. Meeting Agenda Topic Owner Time Make use of the language, format & design suitable for the audience to communicate info about the processes active in the strategic change management process. Line Manager 15 min Probing and listening understanding. are use d to confir m an d clarify Change Manager 20minutes To ask for their opinions on the performance development procedures and the elements of the procedures CEO 05 min 4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.) Description Prepared by Copy of Agenda Meeting Line Manager The benefits of two way communication system in regards with managing changes Change Manager
BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 MEETING MINUTES: Meeting 1 Meeting Minutes: 15-20 minutes Date of Meeting: (MM/DD/YYYY) 17-01-2023 Time: 09:00AM Minutes Prepared By: Manager Location: Meeting Room 1. Meeting Objective Clarifying the need of the training To describe the strategic management change suggestions, and observations. process's aspects and offer comments, 2. Attendance at Meeting Name Department/Division E-mail Phone Savac Line Manager Savac@123.com 123 Mohammad Change Manager Mohammad@123. co m 124 Noor CEO Noor@123.com 327 3. Agenda and Notes, Decisions, Issues Topic Owner Time Make proper rules and guidelines for changes. After the Operations-Manager has reviewed the essential components of the strategic change management procedures and is seeking clarification, confirming comprehension, or receiving feedback, the General Manager will ask these questions. How will line manager-evaluate the work of the team members on their team? How will the strategic management-change- procedures take organizational goals into account? Line managers 05 Min
BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Meeting Minutes: 15-20 minutes Date of (MM/DD/YYYY) Meetin g: 17-01-2023 Time: 09:00AM Minutes Prepared By: Manager Location: Meeting Room 1. Meeting Objective Know the reasons of resistance to change. After the Operations Manager has spoken about the key components of the strategic change management processes and is seeking clarification, confirming understanding, or receiving feedback, the External Business Expert Manager will ask these questions; What organizational-policies and practices are currently in place regarding strategic change management processes? What legal-requirements must be followed when putting the strategic-change-management methods into practice? Change manager 05 min What procedures must be utilized to handle the employees' poor performance after and also before implication of the strategic change management procedures? How will underperforming personnel be terminated in accordance with legal requirements and organizational policy as per the brand-new strategic change management procedures? How will the underperformance of the personnel be resolved through informal and formal skill instruction? CEO 10 min 4. Action Items Action Own er Due Date To ensure that the change management team are provided with pertinent information Line Manager 40 Min To demonstrate support in an active and observable way. Office Manager 20 Min 5. Next Meeting (if applicable)
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BSBLDR811 Lead Strategic Transformation Page: 16 of 20 Version: 1.0 Responsibility: Course Coordinator Last Reviewed: November 2022 Meeting Minutes: 15-20 minutes Date of Meeting: (MM/DD/YYYY) 17-01-2023 Time: 09:00AM Minutes Prepared By: Manager Location: Meeting Room 1. Meeting Objective Date: (MM/DD/YYYY) 20-01-2023 Time: 09:00 AM Locatio n : Meetin room Objective: Make final evaluation and analysis of the performance of the employees after implication of strategic change management process and policies. Email: To Academic Manager Subject: Providing information about the change management and process developed in Activity 1 along with the meeting agenda and request confirmation for the meeting. Attachment: meeting agenda.docx Dear Sir, I hope you all having a great time. I am writing this email to inform you about our organization has made changes and implemented the change management process. Moreover, I would like to discuss the creation of the policy with you, and make some feedback on our change management process with our all-departmental managers. Thus, I would like to make surety of our meeting time i.e., 11 A.M. Please contact me if you have any thoughts regarding our change management process and meeting time. Here, I am attaching our meeting agenda, issues and discussion. With Best Regards