TRG-DOC-10 Assessment Marking Guide BSBTWK503-V1.2

LEARNER GUIDE–BSBTWK503 ASSESSMENT RECORD OF OUTCOME Student Name Student ID Course Name Trainer/Assessor Name: Unit code & Title BSBTWK503 - Manage meetings (Release 1) Intake/Batch STUDENT DECLARATION I HEREBY DECLARE THAT this is my (please tick) ☐ 1 st Submission ☐ 1 ST re-Submission ☐ 2 nd re-Submission ☐ Reassessment  I declare that all the assessment parts completed for this unit are my own work.  To the best of my belief, no part of this assessment has been copied from any other student’s work or from any other source except where acknowledgement is made in the text.  No part of this assessment has been written for me by any other person except where such collaboration has been authorised by the assessor concerned and where acknowledgement is made in the text.  No part of this assessment has been previously submitted as an assessable item, except were authorised by the trainer concerned and where acknowledgement is made in the text.  I understand that if I breach the policy, disciplinary action can be against me.  I am aware of the reassessment options and right to appeals.  I have retained a copy of this assessment. Student Signature Submission Date / / RECORD OF ASSESSMENT OUTCOME (Assessor use ONLY) RESULT S: Satisfactory NS: Not Satisfactory NA: Not Assessed Assessment 1 Written Question answers 1-07 ☐ S ☐ NS ☐ NA Assessment 2 Workplace Project {No. of Tasks: 04} ☐ S ☐ NS ☐ NA Task 1: Establish and Verify Meeting Requirements ☐ S ☐ NS ☐ NA Task 2: Develop and Distribute Meeting Agendas ☐ S ☐ NS ☐ NA Task 3: Conduct Meetings ☐ S ☐ NS ☐ NA ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 3 of 42

LEARNER GUIDE–BSBTWK503 paraphrase, you must cite the source of the ideas. - Summarise another person’s ideas – a short summary of the original text, including only the main points of the original author’s ideas or argument. To avoid plagiarism, you must cite the source whenever you summarise another person’s work. - Tables, figures, graphs, diagrams or images obtained from any source – you must acknowledge the original source of all tables, figures, graphs, diagrams or images. - Information obtained from lectures and personal communication –you must acknowledge the source of the information. 5) Competency depends on consistently demonstrating the skills, attitudes and knowledge that enable you to complete workplace tasks confidently in a variety of situations. 6) If you have any difficulties in understanding any of these forms or instructions, please speak to your trainer/ assessor. 7) You must record your handwritten/ typed responses in the assessment pack. You can attach additional pages if required. 8) You must read and complete the Assessment Cover sheet. 9) Your assessor will: O complete the Assessment Task Outcome Record for each assessment task O provide you with feedback for all assessment tasks O mark the assessment task as satisfactory or unsatisfactory O sign the Assessment Task Outcome Record How to submit your assessme nts When you have completed each assessment, you will need to submit it to your assessor. Instructions about submission are at the beginning of each assessment task. Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. Assessm ent Task Cover Sheet At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration. Your assessor will give you feedback about how well you went in each task and will write this on the back of the Task Cover Sheet. Assessme nt outcomes The submitted assessment will be marked/assessed within 14 days. The student will be given the result within 14 days. Once the student has satisfactorily completed the required assessments for a unit of competency, he/she will receive an outcome of C (Competent) or otherwise NYC (Not Yet Competent) in which case the student is entitled to apply for a resubmission of the assessment. Reasonab le adjustme nts According to AIBL’s policy, assessment processes and techniques, the assessment tool should consider the language, literacy and numeracy capacity of the student in relation to the competency assessed. If you are unable to complete the assessment in this format, you must inform your assessor and they may arrange for you to take the assessment in an alternative format. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 6 of 42

LEARNER GUIDE–BSBTWK503 • In exceptional cases, the written assessment could be paper based. The assessor must approve this prior to implementation. • Assessment submission process: 1. All assessments submission should be by the due date, which is usually the end date of the unit, as per the VET Study Plan. 2. The assessor will mark the assessments on Moodle using the marking guide, will provide sufficient feedback, and will enter the result in RTO Manager within the timeframe detailed in the Albright Assessment Policy. 3. Where applicable, all the hard copies assessments to be handed over to the administration staff for storing in the student file. Because submission usually occurs through Moodle or email, this will normally not be necessary. 4. If a re-submission is required, the trainer will provide the student with a copy of the feedback and will issue or conduct the assessment again. If required, a one-on-one feedback and support session may take place between the student and trainer. 5. Students will have the period detailed in the Albright Assessment Policy to re-submit. Determining Competence • For an overall unit assessment result to be competent , a student must be able to demonstrate competency in ALL the elements and performance criteria, performance and knowledge evidence, and foundation skills requirements as many times as the training package requires . • In Albright, attendance and course progress go hand in hand. Only if the students comply with Albright’s Course Progress Policy and Albright’s Attendance Policy will they be eligible to receive the final assessment result for the unit. • To be deemed competent in this unit of competency the student must have satisfactorily completed all assessment tasks. To be recognised as having completed an assessment task satisfactorily, the student must meet every marking criterion for that task. Giving Assessment Feedback Please provide feedback with all assessment tasks. Feedback for assessment is valuable only when it is received by the student, understood by the student and acted on by the student. To benefit student learning, feedback needs to be:  Constructive – highlighting the strengths and weaknesses of a given piece of work, it should set out ways in which the student can improve the work.  Timely – it should be given while the assessed work is still fresh in a student's mind before the student moves on to subsequent tasks.  Meaningful – it should target individual needs, be linked to specific assessment criteria, and be received by a student in time to benefit subsequent work.  Useful – it should be able to guide the student to close gaps in their understanding and be useful for their learning.  Focused – it should focus on the learning demonstrated in the students' work, not on their marks/ grades/ outcomes, or the students themselves. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 9 of 42

LEARNER GUIDE–BSBTWK503 Unit Information - BSBTWK503 - Manage meetings (Release 1) Application This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace. No licensing, legislative or certification requirements apply to this unit at the time of publication. Elements and Performance Criteria ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element. 1. Prepare for meetings 1.1 Develop agenda according to meeting purpose. 1.2 Establish and verify meeting requirements with relevant individuals. 1.3 Contact and confirm meeting with participants according to organisational procedures. 1.4 Provide meeting papers to participants according to task requirements 2. Conduct meetings 2.1 Chair meetings according to organisational requirements, agreed conventions for type of meeting and legal and ethical requirements. 2.2 Promote participation, discussion, problem solving and resolution of issues. 2.3 Brief minute-taker on method for recording meeting notes 3. Follow up meetings 3.1 Review meeting minutes and edit, as required. 3.2 Distribute and store minutes and other follow-up documentation within designated timelines, and according to organisational requirements. 3.3 Report outcomes of meetings, as required, within designated timelines Foundation Skills This section describes that language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria. Skill Description Reading • Identifies and interprets information from complex texts including organisational policies and procedures Writing • Addresses the context, purpose and audience when generating a range of texts. • Prepares notes using appropriate structure, and accurate ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 12 of 42

LEARNER GUIDE–BSBTWK503 About the assessments This unit requires completion of the assessment tasks listed below. All tasks must be completed with a satisfactory result to achieve competency for BSBTWK503 Manage meetings, assessed holistically. Please read the information below about each task included in this assessment. Task Description Assessment 1 Short Answer Questions In this assessment, you will demonstrate a sound knowledge of the unit requirements through completing and submitting written questions. You must correctly answer all questions to show that you understand the knowledge required of this unit. There are seven (7) short answer written questions. Assessment 2 (Workplace Project) This assessment is divided into four (4) project tasks:  Task 1: Establish and Verify Meeting Requirements  Task 2: Develop and Distribute Meeting Agendas  Task 3: Conduct Meetings  Task 4: Meeting Follow Up Actions ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 15 of 42

LEARNER GUIDE–BSBTWK503 Short Answer Questions 1 Provided below are four common terms used when managing meetings. Briefly describe each using your own words. S NS ☐ ☐ Answer: <Benchmark Answer> Learner must describe each one of the four common terms used when managing meetings in their own words. Wording will vary, however, for a satisfactory performance learner’s response must correspond to the benchmark answers provided below. Meeting Term Description Marking Notice Advises when and where the meeting will be. Documents to inform participants about intention to conduct a meeting ☐ Agenda Documents(s) prepared that include the items for discussion and purpose of the meeting. They can assist participants in preparation for the meeting and are usually prepared by / with chairperson ☐ Minutes Documents detailing what occurred in the meeting as a truthful account. These are referred to afterwards to action items and status of pending item outcomes ☐ 2 Briefly explain the following concepts that are integral to the structure of virtual and face to face meetings. S NS ☐ ☐ Answer: <Benchmark Answer> Learner must briefly explain the following concepts that are integral to the structure of virtual and face to face meetings. Wording will vary, however, for a satisfactory performance, learner’s response must correspond to benchmark answers provided below. Virtual Meeting Explanation Marking Choosing appropriate technology You will need the most appropriate application or program on where to hold the meeting based the requirements of your organisation and the features that these applications offer. ☐ Set ground rules You will need to set some ground rules for virtual meetings to ensure that barriers to clear communication such as internet issues, faulty ☐ ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 18 of 42

LEARNER GUIDE–BSBTWK503 Action Items Items that need to be implemented, occur and outcomes to be followed up. Actions could include a decision, vote, and an assigned person. ☐ 5 Explain each item for chairperson’s responsibilities in conducting meetings S NS ☐ ☐ Answer: <Benchmark Answer> Learner must explain each item for chairperson’s responsibilities in conducting meetings. Responses and wording may vary, but a range of answers has been provided below for the assessor’s reference. Chairperson’s Responsibilitie s Explanation Marking Set the agenda Chairperson is responsible for covering all items to be discussed in an agenda format for structure, purpose and direction to be followed. Lead the meeting Chair ensures the meeting and is responsible for keeping the meeting within the designated timeframe as per the agenda and advised notice. ☐ Maintain order Chair ensures the meetings stays on rack to the agenda and is held in a respectful polite manner ☐ Ensure fairness and equality Chair is impartial and directs the order of speaking so that all have their turn to be heard, demonstrating all attendees to be treated the same way ☐ 6 Using your own words, answer the following questions about group dynamics and its role in managing meetings. S NS ☐ ☐ Answer: <Benchmark Answer> Learner must answer the following questions about group dynamics and its role in managing meetings using their own words. Individual benchmarks for each item provided below. Learner must define group dynamics using their own words. Marking Learner must define the term group dynamics in their own words. Wording may vary, but the response must correspond ☐ ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 21 of 42

LEARNER GUIDE–BSBTWK503 to the benchmark answer provided below. Group dynamics describes how people take on distinct roles and behaviours when they work together in a group, as well as how other people and the group are affected by these roles and behaviours. Learner must explain the role of group dynamics in helping the team resolving issues during meetings. Marking Wording will vary; however, for a satisfactory performance, learner’s responses must correspond with the benchmark answers below. Having positive group dynamics and members that trust each other allows the team to be creative and productive. They are able to harmoniously decide as a whole and take collective responsibility for the quality of their outputs and the consequences of the outcomes of their work tasks. ☐ Learner must explain negative way group dynamics and can affect the management of a meeting. Marking Wording will vary; however, for a satisfactory performance, learner’s responses must correspond with the benchmark answers below. Group dynamics can affect the flow of the meeting and the ability of the group to make decisions during that meeting. Poor group dynamics can lead to disruptive meetings. This prevents the team from exploring options effectively and coming to a decision that benefits the entire team. ☐ 7 Complete each table below. Identify the benefit of face to face and virtual meetings in relation to the categories listed below. S NS ☐ ☐ Answer: <Benchmark Answer> Learner must identify the benefit of face to face and virtual meetings in relation to the categories listed below. Wording will vary, however, for a satisfactory performance, learner’s response must correspond to the benchmark answers provided below. Face to Face Meeting Marking Reading body language Visually an advantage to read body language, reception/responses to meeting discussions ☐ Resolving disputes More personal if one-on-one required or dispute resolution, can be easier if providing confrontational feedback, build relationships easier ☐ Retaining attention Visible if participant is giving full attention, not on phones, doing other things etc ☐ Virtual Meetings Marking Cost Cost effective, cheap usually free or small cost software to run meeting rather than reserving meeting or conference rooms and food or catering arrangements. ☐ ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 22 of 42

LEARNER GUIDE–BSBTWK503 Availability of participants Location can be anywhere and in any time zone for all to meet, making it convenient for large meetings with various participants from different locations. ☐ Reaching out to remote workers Decision making can occur straight away in different countries, limited time delays with communication as all on at same time ☐ Assessment Task 1: Short answer Questions Did the student: Satisfactory Not satisfactory Not Present 1. Complete all Short answer knowledge questions (1-7) Assessor feedback The learner has correctly answered all seven (7) questions. All evidence submitted has been authenticated as the student’s own work. Well done Assessor Name Assessor Signature: ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 23 of 42

LEARNER GUIDE–BSBTWK503 Assessment 2 – Coversheet Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work. Student and Submission Details Student Name Student ID Unit Code and Name BSBTWK503 - Manage meetings (Release 1) Date of submission 00/00/0000 STUDENT DECLARATION I declare that a. This assessment is my own work. b. None of this work has been completed by any other person. c. I have not cheated or plagiarized the work or colluded with any other student/s. d. I have correctly referenced all resources and reference texts throughout these assessment tasks. e. I understand that if I am found to be in breach of policy, disciplinary action may be taken against me. Student Signature: Assessor to complete Assessment 2 Assessment Result Date Type Of Submission Assessment 2 (Workplace project) ☐ C (Competent) ☐ NYC (Not Yet Competent) ☐ NA (Not Assessed) 00/00/0000 ☐ First submission ☐ First re-submission ☐ Second re-submission Assessor feedback Assessor Name Assessor Signature: ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 24 of 42

LEARNER GUIDE–BSBTWK503 Assessment 2 – Workplace Project Assessment Instructions to student: Assessment summary You are required to address all the tasks for this project. This assessment contains four (4) project tasks as below:  Task 1: Establish and Verify Meeting Requirements  Task 2: Develop and Distribute Meeting Agendas  Task 3: Conduct Meetings  Task 4: Meeting Follow Up Actions Resources and equipment required to complete this assessment • Computer with internet and email access, and a working web browser • Installed software: Word, Adobe Acrobat Reader • A workplace, or a simulated workplace environment that will allow you access to: o Workplace documents o Policies and procedures relevant to:  Conducting meetings o Workplace templates:  Meeting minutes When and where should the assessment be completed • This assessment task is to be conducted in a simulated work environment or an environment that will replicate the workplace • If the student has employment and wishes to complete this assessment in their actual workplace, discussions must be had with the assessor prior to submission • This assessment may have components to be completed in your own time as homework, or additional time may be given in class time (where applicable). • Your assessor will provide you with the due date for this assessment. What needs to be submitted Each of the following needs to be submitted/presented:  Task 1: Establish and Verify Meeting Requirements  Task 2: Develop and Distribute Meeting Agendas  Task 3: Conduct Meetings  Task 4: Meeting Follow Up Actions The assessor may also undertake observations throughout the assessment process as required. See each task instruction ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 25 of 42

LEARNER GUIDE–BSBTWK503 Instructions • You must address each part of this assessment. • Please include the following details in the header section of each page of your assessment(s) document: o Student Name and ID o Course Code and title o Unit Code and title o Trainer and assessor name o Page numbers o Task number • You are required to submit the entirety of your assessment on the LMS (Moodle). No submissions will be accepted via emails. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 26 of 42

LEARNER GUIDE–BSBTWK503 Task(s) Description: This workplace project assessment requires you to:  Establish and Verify Meeting Requirements  Develop and Distribute Meeting Agendas  Conduct Meetings  Meeting Follow Up Actions Bounce Fitness Scenario Bounce Fitness is a simulated business created for the purpose of assessments in the Vocational Education and Training (VET) system. Students are required to apply the tasks to Bounce Fitness (The fictious workplace organisation) Log into the Bounce Fitness portal. The simulated business, Bounce Fitness, can be accessed by going to http://bouncefitness.precisiongroup.com.au . Login to Bounce Fitness using the username and password provided by Albright. Task 1: Establish and Verify Meeting Requirements This task will require you to establish and verify meeting requirements with relevant stakeholders for at least one physical meeting and at least one virtual meeting. Identified information will be used to develop meeting agendas for Task 2 Use the Meeting Preparation Checklist provided at the Bounce Fitness site. To complete this task, you must:  Obtain information that you need to identify the scope and objectives of the workplace sustainability policy you will develop. This will require you to access and research information relevant to sustainability, including: o Federal and/or state/territory legislation, regulation, or best practice related to conducting business meetings. o Organisational policies and procedures for managing meetings. o Ethical requirements in line with managing and conducting meetings.  Establish and confirm information for each meeting with relevant individuals. These refer to individuals or groups who are directly involved with the meeting to be conducted. Your assessor will delegate learners into groups for these assessment tasks. o Meeting requirements, which must include:  Purpose of the meeting (to create a sustainability policy)  Structure of the meeting  Type of meeting to conducted. This can either be face to face or virtual meeting.  Outcome of meeting  Participants of meeting ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 27 of 42

LEARNER GUIDE–BSBTWK503 This refers to essential conditions that must be arranged based on the type and purpose of the meeting to be conducted You are to Develop two (2) Meeting Preparation Checklists for each meeting to be conducted, which will be used in Task 2 and submitted as evidence for this assessment. Use the Meeting Preparation Checklist provided at the Bounce Fitness site. Submit the Meeting Preparation Checklists to your assessor. Include any supplementary documents/sources used to create these, such as:  Organisational documents such as policies and procedures for meetings from Bounce (links will satisfactory to submit) https://bouncefitness.precisiongroup.com.au/wp-content/uploads/2021/0 6/policies-and-procedures-for-meetings-v1.1.pdf  Printed or online sources relevant meeting preparations (research on sustainability policy etc.) https://bouncefitness.precisiongroup.com.au/wp-content/uploads/2021/0 1/Resource-Efficiency-Policy-and-Procedures-v2.0.pdf You must also submit evidence of communication/consultation with at least two relevant individuals of the organisation on their input about the meetings. This will be to the individuals that have been delegated to work in your group as directed by the assessor. Evidence must be at least one of the following:  Email correspondence  Meeting minutes  Video recording of the meeting conducted with the stakeholders MEETING PREPARATION CHECKLISTS (1) one for each meeting to be conducted in this assessment. These will be referred to in Task 2. Although contents of submission will vary, for satisfactory performance, each Meeting Preparation Checklist must include the following:  Meeting requirements, which must include: o Purpose of the meeting o Structure of the meeting o Type of meeting to conducted. o Outcome of meeting o Participants of meeting  Organisational requirements based on relevant policies and procedures, which must include requirements for: o Recording meeting minutes o Chairing meetings o Completing meeting minutes ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 28 of 42

LEARNER GUIDE–BSBTWK503  Legal and ethical requirements for meetings The information included in the submission must correspond to information in the supplementary documents/sources the learner submits as supplementary evidence for this task. Task 2: Develop and Distribute Meeting Agendas This task will require you to develop and distribute meeting agendas to confirm participation of required individuals in the meetings. Business meetings to be conducted must correspond to meetings identified in Workplace Project Task 1. Use your workplace/organisation’s template to complete this task or use the Meeting Agenda template provided at the Bounce Fitness site. To complete this task, you must:  Review the information identified in Workplace Project Task 1 : o Correspondence with individuals o Meeting requirements identified in Meeting Preparation Checklists  Develop a meeting agenda for each meeting to be conducted, with each including the following information: o Date, time and venue of meeting o Participants to attend the meeting. o Objectives of the meeting o Purpose of the meeting o Agenda items for the meetings  Confirm Meeting Papers to be distributed to participants. This can be organisational policies and procedures for meetings, reports, data.  Invite at least two meeting participants for each meeting including the agenda and relevant meeting papers. This refers to meeting papers and participants identified in Workplace Project Task 1, Participants can be board members, supervisors, suppliers, clients, staff Use the Meeting Agenda template provided at the Bounce Fitness site. Submit the following:  At least two completed Meeting Agendas  Meeting Papers for each meeting to be conducted. Include any supplementary documents/sources used to create each document, such as business plans and progress reports. You must also submit evidence that you distributed the Meeting Agenda and required meeting papers to participants inviting and confirming their attendance. Evidence can include:  Email correspondence  Video recording of distribution ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 29 of 42

LEARNER GUIDE–BSBTWK503  Calendar invite /confirmation MEETING AGENDAS Learner must submit at least two completed meeting agendas they completed for this assessment. If the learner used a template from their workplace/organisation, the assessor must have reviewed this template prior to the assessment to ensure that the template covered all criteria that apply to this task. Although contents of submission will vary, for satisfactory performance, each Meeting Agenda must, at a minimum, include the following:  Date, time and venue of meeting  Participants to attend the meeting.  Objectives of the meeting  Purpose of the meeting  Agenda items for the meetings The information included in the submission must correspond to information in the organisational documents/sources the learner submits as supplementary evidence for this task. EVIDENCE OF MEETING INVITATION Learner must submit at least one piece of evidence showing they invited each of the participants required for each meeting. Although the type of evidence and number of evidence submitted will vary, for satisfactory performance, learner’s submission must show the following:  Each participant receives an invitation.  Meeting agenda and relevant meeting papers are provided to each participant.  Adheres to designated timeframes in the learner’s organisation for distributing relevant documents before a meeting is conducted.  Confirmation of attendance of each participant for each meeting Task 3: Conduct the Meetings Your assessor will observe you as you chair at least two business meetings. Specifically, you will chair two meetings according to organisational requirements, agreed conventions for types of meeting and legal and ethical requirements. This must correspond to business meetings identified in Workplace Project Task 1 and Workplace Project Task 2. Use your workplace/organisation’s template to complete this task or use the Meeting Minutes template provided at the Bounce Fitness site. To complete this task, you must:  Brief the minute-taker on methods for completing meeting minutes as specified in the policies and procedures outlined in Workplace Project Task 1. This must be done before conducting each meeting. To complete this task will be assessed on your practical skills to: ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 30 of 42

LEARNER GUIDE–BSBTWK503  Chair the two meetings with the participants you invited from Workplace Project Task 2. During each meeting you must: o Promote participation. o Promotes discussion. o Facilitates problem solving. o Provides resolution. o Use appropriate style, tone, vocabulary for audience, context and purpose. o Asks questions and listens to responses to clarify understanding.  Implement organisational, legal and ethical requirements identified from: o Meeting Preparation Checklists in Workplace Project Task 1 o Policies and Procedures for Meetings from Workplace Project Task 1.  Discuss the timeframe details for the following: o Providing meeting minutes o Providing outcomes of meetings o Follow-up documentation Submit at least two completed minutes, completed by assigned meeting minute taker – one for each business meeting conducted. You must also submit evidence that you have briefed the meeting minute taker on requirements for completing the meeting minutes. Evidence must be at least one of the following:  Email correspondence  Video recording of the meeting conducted with the meeting minute taker. When using this as evidence, ensure to inform assigned meeting minute taker of the purpose of the recording before doing so . EVIDENCE OF MEETING MINUTE TAKER CONSULTATION Learner must submit evidence that they consulted with the designated meeting minute taker for each meeting conducted. Although the type of evidence and number of evidence submitted will vary, for satisfactory performance, learner’s submission/s must show the following:  Learner briefed the minute-taker on methods for completing meeting minutes as specified in the policies and procedures outlined in Workplace Project Task 1. MEETING MINUTES Learner must submit at least two completed meeting notes – one for each meeting conducted in this task. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 31 of 42

LEARNER GUIDE–BSBTWK503 The assessor must have reviewed the template from the learner’s workplace/organisation that they will use prior to the assessment to ensure that the template covered all criteria that apply to this task. Although contents of submission will vary, for satisfactory performance, each meeting notes must include the following information discussed during each meeting conducted in this task:  Motions and resolutions  Actions that must be implemented The information included in the submission must correspond to information in the meetings conducted by the learner in this task. The Observation Form must be completed by the assessor. The form must document the assessor’s observations on the learner’s performance while conducting at least two business meetings. Task 4: Meeting Follow Up Actions This task will require you to complete meeting follow up actions according to required timeframes and organisational policies and procedures, including:  Reviewing meeting minutes for accuracy and correctness  Reporting meeting outcomes  Distribution and storage of meeting documents You will need to access Meeting Minutes from Workplace Project Task 3 and Policies and Procedures for Meetings from Workplace Project 2 . To complete this task, you must:  Proofread each meeting minutes completed from Workplace Project Task 3 to check for accuracy against organisational procedures. This must be reviewed and rectified for the following: o Accuracy of information recorded in the Meeting Minutes to information discussed during meeting conducted in Workplace Project Task 3. o Use of appropriate structure, spelling, grammar and punctuation.  Report meeting outcomes and distribute final meeting minute copies to participants of meeting.  Store meeting documentation based on organisational requirements. This refers to policies and procedures for filing, saving, registering, retaining documentation in storage folders that is safe, secure and accessible. Use the Meeting Minutes template provided at the Bounce Fitness site. Submit the updated meeting minutes to your assessor. You must also submit evidence of storing and reporting used for minutes and follow up documentation: Evidence must be at least one of the following:  Email correspondence  Electronic folders on organisation database  Meeting Minute Register REVISED MEETING MINUTES Learner must submit the two edited meeting minutes they wrote for this assessment. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 32 of 42

LEARNER GUIDE–BSBTWK503 If the learner used a template from their workplace/organisation, the assessor must have reviewed this template prior to the assessment to ensure that the template covered all criteria that apply to this task. Although contents of submission will vary, for satisfactory performance, the revised meeting minutes.  Is accurate to meeting discussion from meeting conducted in Workplace Project Task 3  Uses of appropriate structure, spelling, grammar and punctuation. The information included in the submission must also align with supplementary documents submitted. EVIDENCE OF REPORTING OUTCOME OF MEETING Learner must submit evidence that learner reported outcomes of the meeting to participants of each meeting conducted. Although the type of evidence and number of evidence submitted will vary, for satisfactory performance, learner’s submission/s must show the following:  Learner reported outcomes based on required timeframes.  Provides revised meeting minutes and other meeting documents. EVIDENCE OF STORING MEETING DOCUMENTATION  Learner must submit evidence that learner stored meeting minutes and other meeting documents following organisational procedures. Although the type of evidence and number of evidence submitted will vary, for satisfactory performance, learner’s submission/s must show that each meeting document was sored according to organisational procedures.  For satisfactory performance, the submission must meet the criteria listed in the Workplace Project Task 1 – Assessor’s Checklist – Evidence of storing meeting documentation. Learner’s must submit of the following documents:  Revised Meeting Minutes  Evidence of reporting outcome of meeting  Evidence of storing meeting documentation ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 33 of 42

LEARNER GUIDE–BSBTWK503 MEETING PREPARATION CHECKLIST Learner Name Workplace/ Organisation Date Prepared Meeting Requirements Purpose of Meeting Structure of Meeting Type of Meeting Intended Outcome Meeting Participants ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 34 of 42

LEARNER GUIDE–BSBTWK503 Legal Requirements Accessed Legislation Ethical Requirements Accessed Document ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 35 of 42

LEARNER GUIDE–BSBTWK503 Organisational Requirements Accessed Document Responsibilities of Meeting Chairperson Requirements for Notice of Meetings Requirements for Meeting Agendas ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 36 of 42

LEARNER GUIDE–BSBTWK503 Requirements for Meeting Minutes Requirements for Meeting Papers Responsibilities of Meeting Minutes Taker Timeframes for Distributing Meeting Documents Add more rows, as necessary. END OF MEETING PREPARATION CHECKLIST ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 37 of 42

LEARNER GUIDE–BSBTWK503 Team Meeting Date Time Location Meeting called by: Enter meeting organizer here Type of meeting: Enter meeting type here Facilitator: Enter meeting facilitator here Note taker: Enter note taker here Timekeeper: Enter meeting timekeeper here Attendees: Enter attendees here Please read: Enter reading list here Please bring: Enter items to bring here Minutes Agenda item: Enter agenda item here Presenter: Enter presenter here Discussion: To get started right away, just tap any placeholder text (such as this) and start typing to replace it with your own. Conclusions: Enter conclusions here. Action items Person responsible Deadline  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here Agenda item: Enter agenda item here Presenter: Enter presenter here Discussion: To get started right away, just tap any placeholder text (such as this) and start typing to replace it with your own. Conclusions: Enter conclusions here. Action items Person responsible Deadline  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 38 of 42

LEARNER GUIDE–BSBTWK503 Action items Person responsible Deadline Agenda item: Enter agenda item here Presenter: Enter presenter here Discussion: To get started right away, just tap any placeholder text (such as this) and start typing to replace it with your own. Conclusions: Enter conclusions here. Action items Person responsible Deadline  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here  Enter action items here Enter person responsible here Enter deadline here Other Information Observers: Enter observers here. Resources: Enter resources here. Special notes: Enter any special notes here. Guidance for the assessor: The candidates submitted documentation will vary depending on their project. The assessor is required to analyse the documentation along with conducting an observation and participate in the role play meeting. The assessor may wish to ask candidate’s specifics during the meeting. Refer to the observation checklist below for specifics. The assessor may wish to conduct these observation tasks as a round table meeting with all candidates to assess knowledge and skills. The assessor may group candidates together and conduct group meetings. The assessor may direct the learner to film/video them conducting their meetings to view and assess. All documentation must be the candidates own and original. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 39 of 42

LEARNER GUIDE–BSBTWK503 After reviewing the document pertaining to their conducted meeting the learner may consolidate all the information and produce a draft of the sustainability meeting and example would consist of the following: It is our policy to:  Recycle as much waste material as possible.  Avoid the use of paper wherever possible. For example, sending invoices and quotes via email as PDF files.  Recycling equipment that is no longer of use to the company. For example, giving away items such as computers and printers that we no longer use.  Keep energy usage low. For example, making use of low energy light bulbs throughout and ensuring that computers are shut down after work.  Reuse waste paper (from the printer) where possible, making use of the blank side for notes, etc.  Purchase products made with recycled paper. For example, paper towels, printer paper  Purchase products with a lower environmental impact. For example, environmentally safe soaps and detergents.  Use low impact transport for travel to and from work and travel for business. For example, we use public transport to attend meetings and offer a Cycle Scheme to encourage staff to cycle to work or to carpool.  Avoid unnecessary travel by making use of instant messaging, video and audio conferencing, telephone, and email. ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 40 of 42

LEARNER GUIDE–BSBTWK503 The following criteria listed are what the trainer and assessor is looking for in this assessment task when participating in the meeting referring to the meeting agenda template discussion for the scope of works and project goal to be implemented. 1.1 Observation Checklist Did the student: Satisfactory Not satisfactory Not Present 1. Prepare for the meeting by presenting information logically and rationally as in the meeting agenda template 2 Demonstrate knowledge of the meeting requirements and was able to verbalise and demonstrate the required documents as a source to assist in maintain the meeting 3 Communicate clearly and concisely ideas and information and briefed the minute taker 4 Actively participate in discussions, and speak using industry terminology - ask questions and waited and confirmed answers given 5 Use active listening skills, positive body language, professional attitude and sound knowledge 6 Seek approval for timeframes for minutes, outcomes and follow up to be provided Assessor feedback Assessor Name Assessor Signature: ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 41 of 42

LEARNER GUIDE–BSBTWK503 Assessment Task 2: Workplace Project Did the student: Satisfactory Not satisfactory Not Present 1. Task 1: Establish and Verify Meeting Requirements  Develop and submit two (2) Meeting Preparation Checklists (Templated) 2. Task 2: Develop and Distribute Meeting Agendas  At least two completed Meeting Agendas  Meeting Papers for each meeting to be conducted 3. Task 3: Conduct Meetings  (2) two completed minutes, completed by assigned meeting minute taker – one for each business meeting conducted.  evidence that you have briefed the meeting minute taker on requirements for completing the meeting minutes (at least one of the following: )  Email correspondence  Video recording of the meeting conducted with the meeting minute taker 4. Task 4: Meeting Follow Up Actions  Submit the updated meeting minutes to your assessor.  evidence of storing and reporting used for minutes and follow up documentation(at least one of the following:)  Email correspondence  Electronic folders on organisation database  Meeting Minute Register Assessor feedback Assessor Name Assessor Signature: ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au Head Office Address: Level 2,4 & 8,341- 345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide TRG-DOC-10 Assessment Marking Guide – BSBTWK503 | Version: 12. | Last Reviewed: February 2023 | Next review Date: As required | Page 42 of 42