7.1 Prepare Food and Beverage Quiz HTMBC 110

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Brigham Young University, Idaho *

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110

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Management

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Jan 9, 2024

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7.1 Prepare: Food & Beverage I Quiz  Due Jun 3 at 11:59pm  Points 10  Questions 10  Time Limit None Instructions Overview Review the description below for a quick overview of this activity: What's your favorite restaurant? Why do you like it? As you read the chapter for this week in the food and beverage sector, think about some of the reasons you go to restaurants. It may be as simple as enjoying the company of others or celebrating an achievement. You could also try to sample a new culture and educate yourself about the world's variety. Additionally, people spend more money at food service establishments worldwide. That makes food one of the largest market opportunities available. The food service industry provides millions of jobs around the world. In this lesson, we will begin to explore the food and beverage industry. Whether at home or abroad, everyone has to eat numerous times a day, which creates opportunities to serve guests in a personal and meaningful way.

Instructions  Please read the following on Food and Beverage Services .  Watch the video: The art of hospitality by Danny Meyer, Union Square Hospitality Group - YouTube  Links to an external site. (5:34)  Then take the quiz. Grading This assignment is worth 10 points. The quiz will be automatically graded. Attempt History Attempt Time Score LATEST Attempt 1 99 minutes 10 out of 10 Score for this quiz: 10 out of 10 Submitted May 29 at 10:28pm This attempt took 99 minutes. Question 1 1 / 1 pts The Fair Trade movement began in 1940 with which product? Sugar Coffee Correct! Handicrafts Currency exchange Question 2 1 / 1 pts What people remember more than anything is The way they feel . Answer 1: Correct! The way they feel Question 3 1 / 1 pts

Hotel food service operations are considered Noncommercial . Answer 1: Correct! Noncommercial Question 4 1 / 1 pts Catering businesses include all of the following except: reception center conference center conference hotel Correct! buffet restaurant Question 5 1 / 1 pts In the U.S., each state determines its own restaurant and bar alcohol-service policies. Correct! True False Question 6 1 / 1 pts People from which country spend most of their total food dollars outside of the home? Correct! United States Canada China India Question 7

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1 / 1 pts Ray Kroc is responsible for founding which quick-service restaurant chain? Taco Bell Subway Correct! McDonald’s Pizza Hut Question 8 1 / 1 pts Consumer consciousness has created greater opportunities for locally grown foods being sold in restaurants. Correct! True False Question 9 1 / 1 pts Danny Meyer says that customers should come second and that employees should come first. Why is this? Your Answer: I think it is mostly based on being devoted to your staff because this shows the customers that you are here to give them the best service and I think that shows a lot of determination and perseverance in becoming a great business owner within the hospitality department. Plus, having those strengths can benefit the employees great success for the hospitality industry. Question 10 1 / 1 pts List the 6 emotional skills needed in an employee who naturally wants to make someone feel better. Choose one of these and share why you think that specific skill is important in an employee within the hospitality industry. Your Answer: The skills that are needed in this journey is knowing yourself, building relationships, active listening, expressing empathy, giving feedback, and managing stress. I think managing stress is a

big one because people need to find humor within themselves in order to keep smiling through the darkness and achieve much more for the future. I have to make sure to follow the path towards the light because if I want to have success in my life I can not let stress get the better of me and have the lord guide me for this journey in life as well within the hospitality industry. Quiz Score: 10 out of 10

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