Northouse Ch 5

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Arizona State University *

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Management

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Apr 3, 2024

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Northouse Ch. 5 Quiz Instructions This quiz covers chapter 5 on the Situational Approach. You can take it up to two times (different questions each time) and your highest grade counts. Attempt History Attempt Time Score LATEST Attempt 1 4 minutes 10 out of 10 Score for this attempt: 10 out of 10 Submitted Mar 21 at 12:09pm This attempt took 4 minutes. Question 1 1 / 1 pts The situational approach stresses that SLII® leaders use different degrees of ______ to meet the needs of followers. motivation and determination competence and commitment Correct! supportive and directive behaviors (Correct) social judgment and cognitive ability Question 2 1 / 1 pts Competence in the situational leadership approach can be defined as ______. having a positive attitude toward the work being dedicated and a hard-worker
having the desire to complete the task Correct! possessing the skills necessary to complete the task (Correct) Question 3 1 / 1 pts The SLII® is used by many corporations to train leaders because it is practical and easy to use. Correct! True (Correct) False Question 4 1 / 1 pts According to the SLII® model, followers who exhibit some competence but have low commitment are at which developmental level? D1 Correct! D2 (Correct) D3 D4 Question 5 1 / 1 pts Who is credited with developing the situational approach that focuses on matching leader styles to the competence and commitment of employees in 1969? Stogdill
Correct! Hersey and Blanchard (Correct) Zigarmi Graeff Question 6 1 / 1 pts The situational leadership model is divided into two parts: ______. leadership attributes and follower skills leadership skills and follower development level leadership development levels and follower behaviors Correct! leadership style and follower development level (Correct) Question 7 1 / 1 pts Felix is the executive director of the local animal humane society. The staff he supervises have been working at the society for more than two years. Felix has given them excellent performance appraisals during the last two annual reviews. His staff is always excited to bring new ideas to him regarding ways to improve customer service and animal care. Based on the situational leadership approach, which leadership style should Felix exhibit? Correct! Delegating (Correct) supporting coaching
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directing Question 8 1 / 1 pts Regina is the director of the local YMCA. She works with several employees who are at varying levels of experience in working with health and wellness issues and who demonstrate varying degrees of motivation to continue this important work. Using situational leadership concepts, Regina should ______. adapt her leadership style to match the least experienced staff members adapt her leadership style based on the lowest motivation level of the staff Correct! demonstrate a high degree of flexibility in her style to match each staff member (Correct) demonstrate low flexibility in order to achieve a consistent leadership style Question 9 1 / 1 pts You are a regional manager, and your CEO suggests you use a coaching style with your follower Juan, a junior employee. If you are using the situational leadership approach, you should ______. show Juan you believe in him by letting him make all decisions back away from Juan and give him more time to develop on his own Correct! encourage Juan and listen to his needs but still direct decisions on goals (Correct) provide Juan with clear instructions on tasks and ensure that he is following directives Question 10 1 / 1 pts You are leader of a group project for a class. The other group members seem insecure about whether they can complete the project, but it is apparent that
they are competent enough to do a good job. In prior meetings you have been coaching them on the project. Based on SLII® , which leadership style might you use at the next meeting to allow group members to take a more active role in completing the project? S1 S2 Correct! S3 (Correct) S4 Quiz Score: 10 out of 10