Northouse Ch 5
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School
Arizona State University *
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Course
300
Subject
Management
Date
Apr 3, 2024
Type
docx
Pages
5
Uploaded by MateOpossumPerson1046
Northouse Ch. 5 Quiz
Instructions
This quiz covers chapter 5 on the Situational Approach. You can take it up to two times (different questions each time) and your highest grade counts.
Attempt History
Attempt
Time
Score
LATEST
Attempt 1
4 minutes
10 out of 10
Score for this attempt:
10
out of 10
Submitted Mar 21 at 12:09pm
This attempt took 4 minutes.
Question 1
1
/ 1
pts
The situational approach stresses that SLII® leaders use different degrees of ______ to meet the needs of followers.
motivation and determination
competence and commitment
Correct!
supportive and directive behaviors (Correct)
social judgment and cognitive ability
Question 2
1
/ 1
pts
Competence in the situational leadership approach can be defined as ______.
having a positive attitude toward the work
being dedicated and a hard-worker
having the desire to complete the task
Correct!
possessing the skills necessary to complete the task (Correct)
Question 3
1
/ 1
pts
The SLII® is used by many corporations to train leaders because it is practical and easy to use.
Correct!
True (Correct)
False
Question 4
1
/ 1
pts
According to the SLII® model, followers who exhibit some competence but have low commitment are at which developmental level?
D1
Correct!
D2 (Correct)
D3
D4
Question 5
1
/ 1
pts
Who is credited with developing the situational approach that focuses on matching leader styles to the competence and commitment of employees in 1969?
Stogdill
Correct!
Hersey and Blanchard (Correct)
Zigarmi
Graeff
Question 6
1
/ 1
pts
The situational leadership model is divided into two parts: ______.
leadership attributes and follower skills
leadership skills and follower development level
leadership development levels and follower behaviors
Correct!
leadership style and follower development level (Correct)
Question 7
1
/ 1
pts
Felix is the executive director of the local animal humane society. The staff he supervises have been working at the society for more than two years. Felix has given them excellent performance appraisals during the last two annual reviews. His staff is always excited to bring new ideas to him regarding ways to improve customer service and animal care. Based on the situational leadership approach, which leadership style should Felix exhibit?
Correct!
Delegating (Correct)
supporting
coaching
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directing
Question 8
1
/ 1
pts
Regina is the director of the local YMCA. She works with several employees who are at varying levels of experience in working with health and wellness issues and who demonstrate varying degrees of motivation to continue this important work. Using situational leadership concepts, Regina should ______.
adapt her leadership style to match the least experienced staff members
adapt her leadership style based on the lowest motivation level of the staff
Correct!
demonstrate a high degree of flexibility in her style to match each staff member (Correct)
demonstrate low flexibility in order to achieve a consistent leadership style
Question 9
1
/ 1
pts
You are a regional manager, and your CEO suggests you use a coaching style
with your follower Juan, a junior employee. If you are using the situational leadership approach, you should ______.
show Juan you believe in him by letting him make all decisions
back away from Juan and give him more time to develop on his own
Correct!
encourage Juan and listen to his needs but still direct decisions on goals (Correct)
provide Juan with clear instructions on tasks and ensure that he is following directives
Question 10
1
/ 1
pts
You are leader of a group project for a class. The other group members seem
insecure about whether they can complete the project, but it is apparent that
they are competent enough to do a good job. In prior meetings you have been coaching them on the project. Based on SLII® , which leadership style might you use at the next meeting to allow group members to take a more active role in completing the project?
S1
S2
Correct!
S3 (Correct)
S4
Quiz Score:
10
out of 10
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