CSU OPS 404 Critical 6

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Colorado State University, Global Campus *

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Feb 20, 2024

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Option #1: Ethical Leadership Style Questionnaire 1 Option #1: Ethical Leadership Style Questionnaire Grace Hilderman Colorado State Global OPS 404: Leadership in Operations Management Dr. Chiji June 25, 2023

Option #1: Ethical Leadership Style Questionnaire 2 Introduction To begin, an effective leader understands the value of influencing the actions of their team. While certain strategies, like persuasive argument and inspirational appeal, are successful and moral, others, like excessive pressure or abrasive language, are ineffective. Transparency, honesty, good values accompanied by not only words but also actions, and consistently demonstrating integrity while remaining an example for everyone are the differences between an effective and successful leader and those who fail to motivate team members and works towards a common goal. This essay will examine six moral and honest persuasive leadership strategies in the context of hypothetical situations. “Quite simply, what it means to be an ethical leader is already altering. More than ever, it means accepting change, anticipating it and capitalizing on it” (Leigh, 2013). Leading by Example and Respect When used effectively and with subtlety, judgment, and good intentions, influence tactics are frequently seen as moral behavior. According to Kim and Thapa (2018), setting a good example for others to follow through with actions and communications is frequently a crucial and advantageous factor for leaders to take into account when making wise business decisions. For

Option #1: Ethical Leadership Style Questionnaire 3 instance, the author decided to act morally when faced with the scenario in which a production team leader learns that workers are fabricating product quality reports in order to increase sales. The organization can decide to dismiss the leader for improperly handling the data, people, and reports in addition to the staff who fabricated the records. In essence, the supervisor sets an example by reporting the fabricated documents to other management because it puts their jobs at risk as well. The integrity of results is held to a high level when leaders put themselves on the front line with their team, exhibiting to team members their beliefs and ethics completely and fearlessly. Using Rational Persuasion The use of facts and logic to support a request is reasonable and feasible when using rational persuasion. While most leaders have a tendency to embrace weak justifications, such as insufficient evidence or irrelevant information, logical persuasion is most effective and convincing when it is accompanied by strong, factual influences. The three components of a strong, fact-based argument are repetition, diversion, and length of material. Repetition refers to repeating the key ideas that underpin the reasoning, while distraction refers to removing distractions so the audience can concentrate on digesting the information. Furthermore, audiences are more likely to perceive short arguments unfavorably while responding favorably to and becoming persuaded by lengthier ones. A leader can use reasonable persuasion to possibly persuade the prior management to take the employee back given their poor performance in the case described by Northouse (2019) that explains performance concerns with an employee

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Option #1: Ethical Leadership Style Questionnaire 4 despite a positive recommendation. While refusing to promote the career of an unproductive employee, the leader can back up their claims with facts. Explaining The Benefits to The Target With ambitious targets, it's usually best to explain how complying with a request or supporting changes will benefit the target personally. An illustration of how to describe the benefits to the target audience is to inform a key participant in a project of another employment that would significantly advance their career. For instance, the leader is debating whether to inform the employee of the job posting, indicating that the employee has clearly established themselves as a crucial member of the team. As a result, the worker has shown ambition and a desire to learn, which has helped the leader persuade the worker to apply for the open position in order to advance their career. Additionally, the employee's future ability to manage their team in an ethical and successful manner will be enhanced by this act of integrity and honesty. Making a Personal Appeal Making a personal appeal refers to asking someone to do something out of friendship or as a favor, and it is frequently used in leadership. Although frequently employed, utilizing this kind of power to effect change is frequently viewed as a bad strategy because this kind of power typically entails pressure and feeble reasoning. In the case of an employee faking their timecard while caring for a very ill child, the leader may need to personally plead to the individual to halt the unethical activity. Even though the leader is aware of their special circumstance, the behavior is unethical and is punishable by up to termination. The leader, who values relationships and empathizes with their circumstance, makes a personal appeal to the employee to stop the

Option #1: Ethical Leadership Style Questionnaire 5 behavior, change their timecard so that it reflects the actual number of hours worked, assist them in finding resources for their situation and child, and work with human resources to identify any additional resources that might be available. Developing a Reputation as a Subject Matter Expert Moreover, Subject Matter Experts are regarded as reliable consultants in their field or organization who offer their expertise to affect change and discover original, creative solutions to difficult problems that may arise inside or externally. “ subject matter expertise to the parts of the organization that need it most at the right periods of time to properly align activities across the enterprise with the hedgehog principle of the business, including its strategic direction, and priority pain point” ( Luisi, 2014). Leaders who establish themselves as subject matter experts build a professional reputation with a dedication to professional development, trust, and passion and can, as a result, persuade others to achieve worthwhile and advantageous results. Using the substantial knowledge, the leader has acquired through their many years of service, one example of creating a reputation as a Subject Matter Expert is working with staff to identify innovative solutions to boost their quotas. By sharing important information that boosts productivity and revenues for the company, reporting the new quotas to upper management also demonstrates subject matter knowledge to upper management. Exchanging Favors and Bargaining While all morally sound persuasive strategies are advantageous, some are more appropriate and successful than others in particular circumstances. Inspirational appeal and favor- exchanging, for instance, are somewhat efficient for persuading peers and subordinates, but

Option #1: Ethical Leadership Style Questionnaire 6 ineffectual for persuading superiors. In essence, the team member that the leader is trying to influence must also contribute something in exchange. When some employees complete their quotas faster than others who take much longer; if senior management learns about the issue, they may raise quotas for everyone, making some employees unable to complete their duties. While maintaining the same quotas for those employees and giving them no pay raise, the leader may negotiate with the employees who quickly fulfill the quotas to increase their quotas while still offering an incentive to boost productivity through a pay increase. The leader may then advise senior management to raise departmental quotas rather than individual quotas to still satisfy the requirements. Conclusion To conclude, a company's culture is affected by ethical leadership, and it also lowers team members' anxiety while fostering a culture of trust, honesty, and integrity. As the moral steward, leaders must make difficult choices and face challenging difficulties in today's intensely competitive and changing economy. Effective leaders must be able to persuade others using a variety of strategies and methods while upholding their own and the organization's principles. Today's leaders can have a much greater impact on performance and perception by modeling ethical behavior rather than merely enforcing others' compliance. Through making wise and advantageous judgments that may need them to influence the minds and hearts of those they lead, leaders can provide value through influencing the environment of others.

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Option #1: Ethical Leadership Style Questionnaire 7 References Andrew Leigh. (2013). Ethical Leadership : Creating and Sustaining an Ethical Business Culture . Kogan Page. Kim, M.S., & Thapa, B. (2018). Relationship of ethical leadership, corporate social responsibility, and organizational performance. Sustainability, 10 (2), 447-452. Luisi, J. A. (2014). Business Architecture. In Elsevier eBooks (pp. 41-56). https://doi.org/10.1016/b978-0-12-800205-6.00002-0

CSU OPS 404 Critical 6

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